We performed a comparison between SEEBURGER Business Integration Suite and Workato based on real PeerSpot user reviews.
Find out in this report how the two Integration Platform as a Service (iPaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."SEEBURGER BIS helps us automate processes. When something is manual and we have to fix the data, then it is really complicated. However, when it's automated, we trust it and the process in the system, so we don't have to go back and fix it. For example, we had a problem with a partner sending 17 files every week, but a few times a year, they wouldn't send files during a certain window. We would escalate this with them. Then, when they caught up and sent the files again, they weren't authenticated. We had to fix this situation before it became a nightmare because our financials were impacted. Also, it was really messy. So, I worked with SEEBURGER to have something automated to pick up the files within a certain window and validate them as accurate. If the files come outside of this window, then we have to approve the loading of them."
"The entire framework is something that is very easy to use, easy to set up, and extremely straightforward. Once you develop a process and once you get it deployed within the process engine, with the latest 6.52 features, the processing engine is actually smart enough to make a decision as to which process engine has less load, and it can exchange messages with that process engine."
"It is a JavaScript or a Java-based system within their mapping tool. You can actually write a lot of code in there. We can perform a lot of the translations even within our mapping, whereas we used to have to do custom programming on our back-end systems to fully integrate."
"The tool's performance doesn't get affected by transformation loads. You can write any number of rules, filtering criteria, transformations, etc."
"When orders come in they go into our ERP system directly, so there is integration there."
"SEEBURGER Business Integration Suite is a highly stable solution that offers rich features for our B2B integration."
"We use Message Tracking, which is a very good feature. Message Tracking has about 300 to 400 business people who can find documents and ask the integration team about them. For example, they looking for a document that the vendor or trading partner tells them that they sent, but they don't see it in the ERP system yet. So, they go to SEEBURGER Message Tracking, which can tell them if we received it already from the outside and what happened, e.g., if it went to SEEBURGER BIS or if it's already in the ERP system. It's a very simple tool to use. They also can use that tool to see the source document."
"The stability is world-class. It is as good as any of the other options out there. They have addressed hiccups quickly, professionally, and with an excellent response."
"Their automation and workflows are very strong, and you can build the workflows very easily and quickly."
"The most valuable features are easy integration, quick tab to develop, quick tab to market, and interactive integration platform."
"It's easy to understand, makes flows and is efficient."
"Workato is low code, intuitive, and easy to use."
"It is easier to use than other technical open-source technologies."
"It is very easy to use. It takes complex workloads away, and it provides very smooth integration. It has got a lot of out-of-the-box connectors. It has got a lot of out-of-the-box APIs, which makes it really easy to integrate with applications for different use cases, whether it is in finance, HR, or customer operations. It is by far our favorite integration product."
"Stability-wise, I rate the solution a ten out of ten."
"A person whom I work with, and is not very technical, found the setup complex, as there are a lot of steps."
"The solution's documentation is not up to the mark and needs to be improved."
"It's rather difficult to understand, from the application, what's broken and why it doesn't work. We typically need to get support from them directly, and it's usually in a consulting role, to fix issues."
"SEEBURGER Business Integration Suite does not have an end user or subscriber console which can show the traffic status."
"In some of the other tools out there in the market, you can create one service and use that service without creating a copy. That kind of capability currently doesn't exist in this solution."
"The integration is not so excellent. While I'm not saying there is a problem, there is no pattern. When we start a new project, we have to work with new people and processes every time. The technical side of their system is very good, but their change process is not repeatable. It needs to be rebuilt each time."
"There are a lot of service packs during the year. I know that part is the process for updating features, but sometimes it's difficult to update service packs every month."
"I find the solution quite confusing to use, especially when looking at the tree structure."
"I would like to see the dashboarding and reporting processes improved."
"It is tedious to make a tailor-fit function."
"From the deployment point of view, our customers encounter platform downtime where it does not serve the actual request on the systems."
"A limitation is that their cloud presence is only in North America and Europe."
"The management dashboard in the solution is an area with shortcomings that needs improvement."
"Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations."
"The only minor drawback would be if there was a UI at the front of it, for apps and for a portal as well, it would make it really easy. It would be really useful if there were more apps capabilities."
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SEEBURGER Business Integration Suite is ranked 11th in Integration Platform as a Service (iPaaS) with 37 reviews while Workato is ranked 8th in Integration Platform as a Service (iPaaS) with 9 reviews. SEEBURGER Business Integration Suite is rated 8.4, while Workato is rated 8.4. The top reviewer of SEEBURGER Business Integration Suite writes "Gives us the flexibility to hook up to systems using any protocol out there". On the other hand, the top reviewer of Workato writes " Great automation and strong workflows useful for integration". SEEBURGER Business Integration Suite is most compared with SAP Cloud Platform, IBM Sterling B2B Integration Services, Mule ESB, IBM B2B Integrator and Microsoft Azure API Management, whereas Workato is most compared with Microsoft Azure Logic Apps, MuleSoft Composer, Azure Data Factory, Oracle Integration Cloud Service and Alteryx Designer. See our SEEBURGER Business Integration Suite vs. Workato report.
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