We performed a comparison between Serviceaide ChangeGear and TeamSupport based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software."The solution is a highly mature product. Because of this, it can stand up to any other product on the market."
"The two most valuable features are the portal and reporting."
"The solution needs to improve its reporting features. The user interface needs a lot of improvements."
"It needs better integration with other tools like Jira."
Serviceaide ChangeGear is ranked 31st in Help Desk Software while TeamSupport is ranked 42nd in Help Desk Software. Serviceaide ChangeGear is rated 7.6, while TeamSupport is rated 7.0. The top reviewer of Serviceaide ChangeGear writes "Reduced the Service Desk effectiveness compared to the product we were using". On the other hand, the top reviewer of TeamSupport writes "Stable, easy to install, and cost effective, but it needs better integration and data management". Serviceaide ChangeGear is most compared with ServiceNow and Zoho Desk, whereas TeamSupport is most compared with .
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