Compare Serviceaide Intelligent Service Management vs. TeamSupport

Serviceaide Intelligent Service Management is ranked 24th in Help Desk Software with 1 review while TeamSupport is ranked 37th in Help Desk Software. Serviceaide Intelligent Service Management is rated 6.0, while TeamSupport is rated 0. The top reviewer of Serviceaide Intelligent Service Management writes "A fairly stable solution that’s highly mature, but has a poor user interface". On the other hand, Serviceaide Intelligent Service Management is most compared with Clarity SM, whereas TeamSupport is most compared with JIRA Service Desk.
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418,116 professionals have used our research since 2012.
Ranking
24th
out of 48 in Help Desk Software
Views
306
Comparisons
144
Reviews
1
Average Words per Review
448
Avg. Rating
6.0
37th
out of 48 in Help Desk Software
Views
65
Comparisons
41
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 100% of the time.
Also Known As
Serviceaide ISM, Nimsoft Service Desk, CA Cloud Service Management
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Serviceaide
TeamSupport
Overview
CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.

TeamSupport is a B2B Customer Support & Help Desk solution that helps you provide exceptional customer service through collaboration and customer-focus.

Most help desk systems only focus on tickets as an individual item, but for B2B support that doesn't work - you need to focus on managing the customer as a whole, with all of their contacts and tickets in one place. Our robust customer database helps you do this, and features like the Customer Distress Index help you identify potential at-risk customers ahead of time.

And instead of limiting you to one-on-one communications with your customers, TeamSupport shows you the big picture, and uses innovative collaboration features to let your entire company work together to solve customer issues.

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Sample Customers
Oakwood Systems GroupNokia, American Lung Association, Fujifilm, NBA, Comcast
Find out what your peers are saying about ServiceNow, Atlassian, Microsoft and others in Help Desk Software. Updated: May 2020.
418,116 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.