Shopify vs Zoho Commerce comparison

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Shopify Logo
2,268 views|1,619 comparisons
100% willing to recommend
Zoho Logo
90 views|53 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Shopify and Zoho Commerce based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, SAP, Adobe and others in eCommerce Platforms.
To learn more, read our detailed eCommerce Platforms Report (Updated: April 2024).
768,924 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization.""It has a brilliant inventory system to help you manage your store.""The product has a few free-to-use features. It is easy to navigate and has good visuals as well.""Shopify can be used without any coding knowledge.""The most valuable feature is its strong SEO capabilities.""For the initial setup phase, many online tutorials are available, making the process easy.""The solution is highly customizable for our store’s e-commerce needs. We don't need to write any code as all the required features are already inbuilt. The front end can be easily customized. Moreover, this tool offers built-in integrations with payment gateway, messaging services like SMS and email, and logistics integration."

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"Customization and the solution's ease of deployment are valuable features of Zoho Commerce."

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Cons
"The order processing and saving of the changes for the product should have automatic functioning.""I would like to see a feature that allows us to access all of the platforms in Shopify, like Facebook and Instagram messages, so we can easily reply to connect to our customers.""There are some areas where improvements could be made. Currently, the platform only supports three product variants, and having the option for more variants would be beneficial. Additionally, we have to rely on external plugins for reviews and ratings, which could be more convenient if they were built-in.""Many of our clients complain because it's costly and not an open-source.""I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature.""If you consider an enterprise-level application with a lot of customization, Shopify can be problematic to use.""It could benefit from improving its user-friendliness for non-coders, perhaps by offering easier template-building options."

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"Improvement is needed in the UI and UX part of the solution."

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Pricing and Cost Advice
  • "This is the only platform to enforce its own transaction fee unless you use Shopify Payments Content, which doesn’t automatically reformat when you switch themes."
  • "Depending on the client's requirements, they can choose either the basic plan or the premium plan."
  • "They have various plans including ones that are priced at $29 per month, $79 per month, and can go up to $300 per month."
  • "The pricing of the solution is economical. The enterprise version is more expensive, however, we do not use it. We pay for the license on a monthly basis and there are payment gateway charges associated with transactions, typically around two percent or as applicable."
  • More Shopify Pricing and Cost Advice →

  • "The price of Zoho Commerce is between 10 to 25 USD per user per month."
  • More Zoho Commerce Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:For the initial setup phase, many online tutorials are available, making the process easy.
    Top Answer:Shopify does not have a traditional licensing fee; instead, it operates on a subscription-based model. The cost depends on the specific plan you choose, and it can vary significantly. This cost can… more »
    Top Answer:Shopify provides you with limited options when it comes to customization. In general, there is a limit to customization in the solution. If you consider an enterprise-level application with a lot of… more »
    Top Answer:Customization and the solution's ease of deployment are valuable features of Zoho Commerce.
    Top Answer:The price of Zoho Commerce is between 10 to 25 USD per user per month.
    Top Answer:Zoho Commerce was recently launched. It's not an old product. The product is in the process of working on its look and feel along with the drag-and-drop concept. There is nothing to improve in the… more »
    Ranking
    5th
    out of 72 in eCommerce Platforms
    Views
    2,268
    Comparisons
    1,619
    Reviews
    4
    Average Words per Review
    577
    Rating
    8.5
    10th
    out of 72 in eCommerce Platforms
    Views
    90
    Comparisons
    53
    Reviews
    1
    Average Words per Review
    709
    Rating
    9.0
    Comparisons
    Learn More
    Shopify
    Video Not Available
    Overview

    Shopify is an easy to use, fast, and secure eCommerce platform. Its CMS platform comes with several dynamic and useful features to help users create and manage their websites. The solution’s high-end security features, insightful analytics, user-friendly interface, and vast range of third-party integrations makes it one of the top platforms in the market.

    Shopify Features

    Shopify has many valuable key features. Some of the most useful ones include:

    • Customizable templates
    • Shopify POS
    • Out-of-the-box SEO tools
    • Shopify dropshipping
    • Shopify analytics
    • Abandoned cart reminders
    • App store

    Shopify Benefits

    There are several benefits to implementing Shopify. Some of the biggest advantages the solution offers include:

    • Better security: Because Shopify provides 256-bits SSL Certification to every website and is Level-1 PCI Compliant, you have guaranteed security that ensures the complete safety of sensitive customer information, including credit card details, phone numbers, email IDs, home addresses, etc.
    • Personalization options: Because Shopify is a very versatile platform, it provides several different built-in tools and options that allow you to personalize your website according to your specific needs and requirements. In addition to being able to customize website themes, users can offer customers personalized coupons, sale notifications, different shipping options, and payment methods.
    • Smartphone compatibility: Shopify is compatible with smartphones and other mobile devices, making it easy for users to design, host, and manage websites.
    • User-friendly interface: The platform’s functionalities are easy to understand because Shopify comes with a very easy-to-use user interface.
    • Fast loading speed: Shopify is designed with robust and optimized hardware to enable fast loading speeds so websites can load in seconds.
    • Free 24/7 customer service: Another advantage of Shopify is that it provides customer service around the clock. They have community forums, chat, and voice support services available for their clients to help them resolve issues quickly. Shopify also has a vast database of FAQs.
    • Thousands of applications: Shopify has its own app store so users can choose from thousands of applications to add new features to their eCommerce store. The app store also enables the content management system to be lightweight and provides desired features to its customers.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the Shopify solution.

    Badrilal P., Shopify Developer at Freelance, says, “Shopify can be used without any coding knowledge; just drag and drop and configuring, those are the basics. It's a great solution for people who are in the initial phase of their business. They can use it to easily set up a store that includes product info, product pricing, add to cart, payment methods, gateway integration, menus, contact us forms, and inquiry forms. Anyone can set those features up in one day using Shopify. That's a huge benefit for our customers.”

    PeerSpot user Tushar K., Co-founder at Dotmagic Infotech/Shopify Expert at Dotmagic Infotech, mentions, “The most valuable features are the core structure and backend structure. Our clients are easily able to manage their sites at the backend. Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization. It is all very easy to handle.”

    Zoho Commerce contains all the tools you need to build a website, accept orders, track inventory, process payments, manage shipping, market your brand, and analyze your data.

    Sample Customers
    RadioShack, Hawaiian Airlines, ThirdLove, Whistle, Essio Shower, Silk Therapeutics, Slack, Beamz Interactive, National Aquarium, GoNoodle, Toronto Life, FiftyThree
    Information Not Available
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization54%
    Computer Software Company9%
    Retailer5%
    Manufacturing Company4%
    No Data Available
    Company Size
    REVIEWERS
    Small Business75%
    Midsize Enterprise13%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise58%
    Large Enterprise28%
    No Data Available
    Buyer's Guide
    eCommerce Platforms
    April 2024
    Find out what your peers are saying about Salesforce, SAP, Adobe and others in eCommerce Platforms. Updated: April 2024.
    768,924 professionals have used our research since 2012.

    Shopify is ranked 5th in eCommerce Platforms with 8 reviews while Zoho Commerce is ranked 10th in eCommerce Platforms with 1 review. Shopify is rated 8.4, while Zoho Commerce is rated 9.0. The top reviewer of Shopify writes "A tool that helps businesses streamline their online sales processes". On the other hand, the top reviewer of Zoho Commerce writes "A solution that can help to build online stores that offer cost-efficiency and scalability choices to its users". Shopify is most compared with SAP Hybris Commerce, Salesforce Commerce Cloud, Adobe Commerce, Oracle ATG and Fabric Commerce Platform, whereas Zoho Commerce is most compared with .

    See our list of best eCommerce Platforms vendors.

    We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.