We compared Zerto and N-able Cove Data Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: Zerto and N-able Cove Data Protection are both reliable and user-friendly solutions for data protection and disaster recovery. Zerto is praised for its continuous data protection and intuitive interface. N-able Cove Data Protection is valued for its ease of use, cloud-based data protection, and efficient backup and restore capabilities. Both products are considered fair and reasonable in terms of pricing, although some users mention that Zerto can be expensive compared to other options. Customer service and support for Zerto have received mixed reviews, with some customers having positive experiences and others expressing concerns, particularly after the acquisition by HP. N-able Cove Data Protection has received positive feedback for its support team's responsiveness, knowledge, and willingness to assist customers.
"Because the package includes cloud storage, we don't need to worry about hosting it inside. That was very important to us. And because the vendor has data centers worldwide, our reps in Europe and other places can get to what they need quickly and easily."
"It's their cloud, it's their storage. I don't have to buy a space on Amazon or Google's cloud and then use their software to push it. That works well for me. This way, I don't have to worry about another option or the opportunity that there might be a credential leak."
"What I like the most about it's the ease of use and the reliability that it has when copying information to the cloud."
"I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high."
"The user interface is the most valuable. It gives us the ability to check everything. With more than 100 endpoints running that software, I like the ability to quickly check that everything is working correctly. That's one of the biggest selling points."
"The most valuables feature is the alerts and monitoring that catches the failed backups."
"It's extremely important that Cove provides cloud-based data protection with backup, disaster recovery, and archiving. That is a necessity for my insurance. As an IT company, my insurance would cost more if my backups were not offsite and off-network."
"The ability to back up, restore, and do different types of testing for the preventative maintenance has really increased our importance to these clients because they see the value in how fast we can get them back up and running. We're saving them money in that way."
"I like that Zerto is easy to move and that there is no effect on the user. That is, the user doesn't even know it. We're in the healthcare industry and work for a hospital. We can set up a server in no time whatsoever. It's easy for us to schedule the time because it takes only about one minute."
"Another advantage is the ease of use. You can click through instead of typing in the code. It's all already scripted down to the network adjustments within the VMs and the timed delays for servers that need to come up in sequence. Overall, it's a good package for us to use. We started using it in about 2018 and haven't looked back."
"Zerto is extremely easy to use. You set it and forget it."
"The biggest benefit is the application-consistent disaster recovery functionality."
"From a management perspective, one of the biggest benefits is to see the excitement of your engineers having a tool that truly enables them, really making their lives easier. That is something that I love. When we came out of the PoC, their eyes were just wide with excitement of what was possible now."
"I like that the failover is simple and that it's a stable platform. It makes it easy for us to do failovers in the event that we have an issue. It also makes it easier to do test failovers because we can test it prior to actually doing a real failover. This means that we can pull things back or commit them over on the other side. Zerto streamlines the process instead of having to have a whole team of people who are dedicated to disaster recovery."
"We can spin up our environment in DR without affecting production, which is probably the biggest feature for us. We have the ability to do passive testing. We can even test scenarios, such as installing software or changing software. We can make modifications without affecting our production environment. So, the test functionality of being able to test the failover solution and being able to bring up our virtual machines in a test mode is the biggest benefit."
"We can failover to an isolated environment and validate the application without impacting the production environment. We can do more testing in a non-impactful way..."
"The recovery side, the restore side, could be a little more optimized."
"For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients."
"A disaster recovery console would be an improvement for the product."
"An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline."
"The only area that needs improvement is that it is a little bit difficult when you get into virtual machines. The initial deployment of Cove is a little tedious, not for standard machines, but when you get into specialty stuff, like Hyper-V."
"A feature I'd like to see would be a more customizable admin console."
"Integration with a hybrid cloud is something that I found complicated."
"Having the licensing available for partners to be able to take advantage of testing without paying would make a big difference."
"The only complaint is that if I remove a host from a cluster, it does not like that. If I move and put the host in maintenance mode to fix it, and vRA is down, Zerto does not like it. Zerto should figure out that this host has an issue and it went down. Zerto should then let me upload that vRA information to another vRA."
"I would like Zerto to add support for VMware's lifecycle manager."
"An integrated encryption would allow for faster initial install and connection to the remote cloud site."
"They definitely have room for improvement in a couple of areas. One is role-based access control. Right now, they don't have an identity source so they use the identity of the vCenter or the VMM. If they connected to an identity source like Active Directory and allowed for granular roles and permissions, that would be an improvement."
"A slight disadvantage of Zerto is that it requires the Windows Server operating system as the base OS. Over time, I would like to see more offerings in that regard. There should be more deployment options other than just the Windows operating system."
"I don't feel like we're a big enough customer to warrant being called every week or every month but it would be good to get a little bit more contact with a salesperson or engineer group."
"I would like Zerto to enhance the continuous backup aspect."
"If they already do not have it, they can have some APIs for the Horizon environment. Instead of having to use some scripts to get around, they can make it a lot more user-friendly for integration."
N-able Cove Data Protection is ranked 8th in Backup and Recovery with 20 reviews while Zerto is ranked 2nd in Backup and Recovery with 235 reviews. N-able Cove Data Protection is rated 9.2, while Zerto is rated 9.0. The top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". N-able Cove Data Protection is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup and MSP360 Backup, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Dell RecoverPoint for Virtual Machines and Commvault Cloud. See our N-able Cove Data Protection vs. Zerto report.
See our list of best Backup and Recovery vendors and best Cloud Backup vendors.
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