We performed a comparison between TitanHQ SpamTitan and WatchGuard Gateway AntiVirus based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, ESET and others in Anti-Malware Tools."The overall system is straightforward to use, and the UI is excellent. It significantly streamlines the process of dealing with spam emails."
"SpamTitan learned faster than I thought it was going to, based on other products that I've used. There was a lot more feedback. The other products are based on the users, but this one, with its AI, seems to produce tremendous improvements day-to-day. I told the teams it was going to take two to three weeks but, within a week, we had dropped the amount of spam that was getting through."
"The overall intuitiveness is really good. We have been able to run reports, set up quarantine emails, and integrate with our Exchange server. That has all been extremely straightforward."
"We really like the fact that we get a quarantine report because we can identify for ourselves which emails we want to keep and which we want to get rid of. It also gives us the option of directly allowing emails, which we really like. That way, the next time we get such emails, they're not blocked."
"The solution works really well. For a small nonprofit like us who don't have a large server footprint and rely heavily on cloud services, this is great for all our emails and the mobile workforce that we have. This is a great way to manage the traffic, hopefully keep our people from getting the phishing emails and stuff like that, helping to mitigate the risks."
"They have something called Pattern Filtering, which has been a godsend... For example, if I don't want any email to ever come through that has the term "hot dog" in it, whether it be in the subject, the title, or anywhere else, I can immediately block such emails, company-wide. That has saved me so much time."
"It provides security for the communication between the sender and receiver. It does the encryption perfectly. We ensure that emails are sent without any security breaches. The spam catch rate at the moment is almost 100%."
"Its simplicity is most valuable. It does what we ask it to do. The filters work, and we are able to set the levels and give the clients or end-user access to the quarantine through a simple email."
"The pricing of the solution is okay. It's not the most expensive option."
"I haven't a problem with anti-virus stability using WatchGuard for over two years."
"It is the most effective on non-encrypted traffic and it is able to determine some threats through deep packet inspection."
"The quarantine email message that users get on a scheduled basis is something users generally don't pay attention to, like every other communication they get from IT. The formatting of the quarantined email report that goes to the users on a regular basis is a little confusing for them. That could be improved."
"The only downside is that there is a delay when we're waiting for a report to be generated."
"The report comes out every morning. If a valid email gets blocked, I won't know about it until the next morning unless I log into the system to check, but it's quite a bit of work. Some users have requested that they get the report more often than once a day. If someone booked an airline flight or something that's time-sensitive and it gets blocked, they wouldn't find out until the next day. By then, it's probably too late. They would like notifications more often than once daily."
"The interface is a little outdated. The menus are simplistic and visually, it's pretty old."
"The analysis of ransomware attachments could be improved. Other solutions seem to detect ransomware faster than SpamTitan does."
"SpamTitan doesn't allow you to customize the frequency of reports. Sometimes our users complain that they cannot control how often SpamTitan's report comes. Users get a daily report, but some would prefer a notification every time an email is quarantined."
"They can increase some of the reporting around user logins. In order for us to make that determination, we have to pull down reports. They could make it a bit easier."
"We're so used to it now. If anything, there should be more ease of access for the users. If you're on our mail server, there should be easier access for you to better manage your own mailbox."
"The solution isn't what I would consider feature-rich."
"WatchGuard technical support requires a license."
"It doesn't offer the best protection and it's incompatible with a lot of China's websites. It makes a lot of mistakes when it is detecting items as it's not recognizing items correctly."
Earn 20 points
TitanHQ SpamTitan is ranked 4th in Anti-Malware Tools with 76 reviews while WatchGuard Gateway AntiVirus is ranked 39th in Anti-Malware Tools. TitanHQ SpamTitan is rated 9.0, while WatchGuard Gateway AntiVirus is rated 8.0. The top reviewer of TitanHQ SpamTitan writes "Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button". On the other hand, the top reviewer of WatchGuard Gateway AntiVirus writes "A fully complete suite with VPN, firewall, and anti-virus agents for network management". TitanHQ SpamTitan is most compared with Microsoft Defender for Office 365, Barracuda Email Protection, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Sophos Email, whereas WatchGuard Gateway AntiVirus is most compared with Microsoft Defender for Endpoint, Hornetsecurity Email Spam Filter and Malware Protection and Microsoft Exchange Online Protection (EOP).
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