Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
It's 100% stable, it's always stable. We haven't had any bugs. The solution works very well and we haven't had any problems.
In regards to the workflows, the fact that we can actually have a full dashboard library of all the existing workflows on this is great. We can see all the workflows and what all the actions do and can work with scripts.
Communication with technical support is very good. It has a repository of knowledge base articles which we can access which are very helpful.
The most valuable feature is that it's simple and very ergonomic to use the product compared to other virtualizing product. Out of Microsoft, Red Hat, and IBM, we found VMware to be the best one.
The most valuable feature of this solution is the workflow creation.
The DRS feature from VMware is very valuable to us because it balances workloads.
The hardware abstraction layer, being able to make the VMs portable when moving to a different platform or over a WAN.
Vmware always gives us the best support. They are friendly to talk to and they understand the real impact of what's happening. They are trying to get into the issue as one of your team. They also fit into your working hours to solve your issues.
The reporting is a fantastic tool. It's a great tool for generating reports on different things, and for historically looking at performance metrics to help solve performance problems in an application stack.
This solution is most definitely scalable. We've already gone back to the drawing board and specifically designed it from the ground up, to be scalable with the size of our environment moving forward.
We do not have any problems with the product. It solves our problems. We now know if something is on the console and if there really is a problem. Before this, we had a lot of false positives. It digs into the problems and then at the end it just drops it.
This solution has improved my organization by claiming back resources that have been wasted on applications or on servers that just didn't need them. Having a tool that shows that information on a pretty regular basis has been very helpful.
It is stable. I don't have any problems with this product and upgrades are very easy because it's just click two buttons and next, next, next, finish.
The most valuable feature would be the ability to plug into the data feeds that we have and pull information from physical hardware as well as the virtual layer. The best feature is the visualization of what's going on, so we can take a very quick look and see if there are any issues that stand out.
It has reduced the time it takes to troubleshoot issues. We have customers trying to pinpoint and isolate issues using vROps. The information it provides helps them to pinpoint the issue a lot faster and resolve anything a lot quicker as well. They have a lot less downtime.
Storage has room for improvement. It's a big problem for our solution. The interface also needs improvement, it should be simplified.
As we work towards more stability on the solution, sometimes we'll try something and it breaks and it's easier to restart the service. That's the only drawback. We've experienced this with other applications as well.
Mainly VMware integrates with other products, but there is no easy way to link with other products from a different vendor. We can integrate with other products from the same vendors fairly well, but if they could make it so integration is easier with other vendors, that would really help.
It is too expensive. One of the main issues is the price.
The custom workflows are very difficult and confusing.
I would like to see a greater ability to do mobile administration.
I would like to see, from within the Web Console, being able to define the project and custom templates per user; almost like how CloudSpec has approached the solution.
They can change the interface for the 6.7 vSphere that would make it more simple and more friendly. I think changing the interface of the operations manager would be good. It's friendly to use right now but it would simplify it more.
The whole interface is like an information overload, it just bombards me with messages, warnings, and alerts. When I follow through on the majority of these messages, I realize that I'm really just wasting time because they're not really real problems.
With our environment right now, stability is the one sticking point. There hasn't been a great deal of handholding in between the different versions, so we've run into problems with there being what I would call "more than just the average change between versions" and it's caused a loss of data for us in the past.
Technical support is good, once you pass the first level.
I know that they talk a lot about AI and a sort of forecasting ahead of time. It's a good application, but it has to wait for a certain period of time to actually do an analysis. If it would give you that ahead of time, or even forecasting, it would be really improved.
When you are at your lowest, support is pretty bad. They ask you dumb questions but when you come to second and upper service desk, it is much easier and much better to talk to and resolve the issue.
As they're able to add in more vendors for hardware to be able to pull information from different firewalls, switches, or other vendors, I would like to see where we can get more of a complete view of what's going on in the network. That would make this solution better.
The integration points can use improvement. We currently use a lot of third-party management packs to get insights for SQL, HP or Dell EMC. If we could have more integration built in as a standard feature that would make it slightly better.
Pricing and Cost Advice
Our licensing is on a yearly basis. We pay for the license and then we pay the support every year.
We did an enterprise license agreement with our VMware partner and put this in our bundle. We tried it and loved it, so we use it now.
I have reduced the time to troubleshoot for my customers.
We would like to build custom dashboards in the standard license. Right now, this is available in the enterprise license, not the standard license.
We have seen good ROI results. It has made our lives easier.
Our budgets are always tight. We would like to have more features at lower licensing levels for easier access to them.
We have seen huge ROI. It has certainly reduced troubleshooting.
If the VMs were trimmed, then we wouldn't have to buy as much software/hardware, and this means less licenses. While most of it is VMware licenses, which are relatively cheap, there are SQL licenses for Microsoft, and this is where we could start saving a lot of money.
The solution has helped to reduce the time to troubleshoot issues.
out of 32 in Process Automation
Average Words per Review
out of 13 in Virtualization Management Tools
Average Words per Review
Compared 43% of the time.
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Also Known As
|vCenter Operations Manager, VCOPS, vRealize Operations|
|VMware vCenter Orchestrator simplifies the automation of complex IT tasks and integrates with VMware vCloud Suite components to adapt and extend service delivery and operational management, effectively working with existing infrastructure, tools and processes.|
Automate IT operations management, manage performance and gain visibility across physical and virtual infrastructure with VMware vROps. It proactively identifies and solves emerging issues with predictive analytics and smart alerts, ensuring optimum performance and availability of applications and infrastructures across vSphere, Hyper-V, Amazon and physical hardware.
Learn more about vCenter Orchestrator
Learn more about VMware vRealize Operations (vROps)
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Financial Services Firm14%
Software R&D Company23%
Comms Service Provider10%