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Vertical Solutions VContactCenter vs Vtiger CRM comparison

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Vertical Solutions VContactCenter

31 views|22 comparisons
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Vtiger CRM

Read 3 Vtiger CRM reviews
393 views|143 comparisons
100% willing to recommend
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Buyer's Guide
CRM Customer Engagement Centers
April 2024
Executive Summary

We performed a comparison between Vertical Solutions VContactCenter and Vtiger CRM based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Salesforce, ServiceNow and others in CRM Customer Engagement Centers.
To learn more, read our detailed CRM Customer Engagement Centers Report (Updated: April 2024).
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Featured Review
Use Vertical Solutions VContactCenter?
Valdi Venter
A modular, easy-to-use solution that needs to improve support and include automation
It has yet to improve my organization 100%. I'm still getting the salespeople to actually use the system, but it does allow them now to do data... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "We are using the free open-source version of Vtiger CRM."
  • "The price doesn't change when you add users. It's a flat fee, and that's attractive."

    • More Vtiger CRM Pricing and Cost Advice →

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    Questions from the Community
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    What do you like most about Vtiger CRM?
    Top Answer:The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex.
    Read all 2 answers   →
    What is your experience regarding pricing and costs for Vtiger CRM?
    Top Answer:The pricing, compared to other solutions, is very good. The price doesn't change when you add users. It's a flat fee, and that's attractive. Especially in South Africa, when you're working in Rand… more »
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    What needs improvement with Vtiger CRM?
    Top Answer:There are one or two annoying things. For example, if you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and… more »
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    Ranking
    18th
    out of 23 in CRM Customer Engagement Centers
    Views
    31
    Comparisons
    22
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    31st
    out of 169 in CRM
    Views
    393
    Comparisons
    143
    Reviews
    2
    Average Words per Review
    972
    Rating
    7.5
    Comparisons
    Also Known As
    VContactCenter, Vertical Solutions ContactCenter
    Vtiger Sales CRM
    Learn More
    Vertical Solutions
    Vtiger
    Overview
    VContactCenter includes all of the features you need to automate and strengthen your service interactions, deliver seamless consistent support based on proven business processes, and run an efficient operation. With VContactCenter, you can grow and change to meet new business challenges and opportunities. This contact center CRM is available for all environments - on-premise, via private cloud, or SaaS/public cloud.
    vtiger CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support.
    Sample Customers
    A.O.Smith, DPSciences, City of Sioux Falls, ACCO Brands, Sprint, eProtex, ABB, Mitsubishi, Fujitsu, Rubbermaid, Lumenate
    Contus, eLobe, Breezway, Milky Way Ventures, GB Advisors
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Educational Organization80%
    Real Estate/Law Firm5%
    Financial Services Firm2%
    Government2%
    Company Size
    No Data Available
    VISITORS READING REVIEWS
    Small Business6%
    Midsize Enterprise82%
    Large Enterprise13%
    Buyer's Guide
    CRM Customer Engagement Centers
    April 2024
    Download Free Report
    Find out what your peers are saying about Microsoft, Salesforce, ServiceNow and others in CRM Customer Engagement Centers. Updated: April 2024.
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    768,740 professionals have used our research since 2012.

    Vertical Solutions VContactCenter is ranked 18th in CRM Customer Engagement Centers while Vtiger CRM is ranked 31st in CRM with 3 reviews. Vertical Solutions VContactCenter is rated 0.0, while Vtiger CRM is rated 7.6. On the other hand, the top reviewer of Vtiger CRM writes "A modular, easy-to-use solution that needs to improve support and include automation". Vertical Solutions VContactCenter is most compared with , whereas Vtiger CRM is most compared with Odoo.

    We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.