We performed a comparison between Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and Zoho Assist based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Stable product with straightforward setup."
"It virtualizes the application on your desktop."
"Relative to other solutions, Citrix has fewer conditions and fewer parameters. Citrix also provides some flexibility because it can be used on any device."
"It has the best remote working features."
"The product is stable."
"My focus has primarily been on publishing virtual applications."
"The ROI for us has been that when we had Hurricane Harvey last year, Xendesktop came in very handy for us. Even though people had electricity in Texas, many networks were down. Our offices could still get into our network and do work that was needed. It is an excellent virtual office that works anywhere, anytime and anyplace. It is worth our investment."
"The architecture I built had a robust failover mechanism for the endpoints, and the interface was user-friendly."
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"It is a scalable solution. "
"Technical support is easy to reach."
"Screen monitoring and screen sharing, as well as screen remote control, are all very useful features."
"There are a lot of shortfalls with supporting printing over XenApp."
"I think Citrix's support is good, but sometimes it is a little slow."
"Latency is also a major problem when adopting Citrix for video editing software or 3D editing software, especially editing 4K video or large file size. The Citrix virtualized solution becomes too slow, so we cannot use the VDI."
"Dependency on server virtualization after v7.x is an issue which I encountered in small environments."
"The product should expand its capabilities for integrating with other environments."
"The product’s customization feature needs improvement."
"We would like to be able to provide VDI, a full desktop, to each of our users."
"Direct connection of USB devices on the terminals to be used by streamed applications is very important for printing and the usage of token authentication, but the current version does not support this one hundred percent."
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"Support could be more knowledgeable."
"They do have some glitches in the microphone and speaker, especially during remote access."
"It could be integrated with IT management tools."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 3rd in Remote Access with 90 reviews while Zoho Assist is ranked 21st in Remote Access with 3 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while Zoho Assist is rated 8.6. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of Zoho Assist writes "Secure, reliable, and great for remote access". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with VMware Horizon View, Citrix Workspace, Amazon Appstream, Amazon WorkSpaces and Microsoft Remote Desktop Services, whereas Zoho Assist is most compared with . See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Zoho Assist report.
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