Most Helpful Review
Use Zoho Assist? Share your opinion.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pricing and Cost Advice
The rescue model is licensed by user.
The pricing is worth the value.
It's definitely worth the value.
The cost of LogMeIn is high... I went with another product that was going to give me savings of 50%. One technician tested it, he gave us the thumbs up. Then once we moved all my technicians to it, but it didn’t work... Trying to move from LogMeIn hindered our performance and productivity and it was not worth the savings.
Pricing is reasonable and easily offsets other costs, while resolving issues in a much quicker timeframe.
It is on the medium to high side. For us, it is worth it. For the amount of time they save us, it pretty much pays for itself.
Look at the different plans they have. Do not pay for a plan you do not need.
The pricing is a little on the higher side, though.
I suggest using the concurrent user licensing scheme.
I think it is a little high priced.
It is a bit costly, but enterprise class features come with a cost.
The licenses are affordable, but the support is a bit expensive, though worth the value.
The product, XenServer, is free to use, and XenApp has a one month free license.
Information Not Available
Compared 41% of the time.
Compared 27% of the time.
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Compared 25% of the time.
LogMeIn Rescue delivers unparalleled remote IT support technology that allows enterprises to better manage mobile remote support and remote desktop support helping users across PC, Mac, iOS, Android support and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows support technicians to see exactly what the end user can see. LogMeIn Rescue is truly on the cutting edge of the remote technical support industry.
|XenApp solves IT challenges with scalable and secure application delivery by providing remote access to Windows apps and data over any network, on any device Ð and now enables employees to access Linux virtual desktops side-by-side with Windows resources for a complete workspace experience. As the only server-based computing solution that is Common Criteria certified and native FIPS 140-2 compliant, XenApp reduces the risk of data loss and prevents unwanted intrusions by delivering virtual apps and data as an on-demand service to users based on location- and device-specific features and security configurations.|
Zoho Assist is an online remote support and access platform for small and mid-sized businesses that can empower every app to become more trustworthy at absolutely no cost. It contributes significantly to Zoho's powerful management engine with out-of-the-box, creative, and timely support.
Learn more about LogMeIn Rescue
Learn more about XenApp (Citrix Virtual Apps)
Learn more about Zoho Assist
|Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.||Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval||Hitachi, Metropolitan Washington Council of Governments, United Nations Foundation, element|
Translation And Localization Position14%
Software R&D Company22%
Comms Service Provider9%
K 12 Educational Company Or School19%
Software R&D Company18%
Financial Services Firm13%
Comms Service Provider11%
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