Well, I can't speak to what Manage's limits are. As a dispatcher on the front end of the help desk, I'm putting out fires. 

to clarify...   IT Helpdesk is the 'putting out fires'....  allot of people out in the world who need help with their PC's & laptops...    not with the ticket system of Connectwise...  that usually runs like a clock.  It's rare that we have issues with the ticket system. :)

The solution is super stable. 

ConnectWise Manage is stable.

I rate the platform’s stability a six out of ten. Sometimes, it works slowly.

The stability of ConnectWise Manage is good.

Reliability is definitely something that I have issues with, especially over a bad connection. For example, I'm on satellite internet at home, and we have a cloud solution. So, I know obviously that we've got a good connection on the other side, but it seems like if a connection gets dropped in the middle of something loading, sometimes it doesn't properly re-request the information that I was trying to get.

So, for instance, if I'm pulling up a ticket and my connection gets disrupted slightly, a lot of the time it won't load the ticket notes. There will just be a blank section where you know there's supposed to be data. We've got a bot built in Microsoft Teams. So I can go into Teams and use an API call to pull that notes section out. So, I know it's there; it's just that the system isn't fully getting it to me.

I definitely experience that on a slow connection much more. When I'm in my office on a fiber connection, a 200/200 fiber, I see a totally different operation than that when I'm at home on a 35/5 satellite.

Its stability, reliability, and performance have been pretty good. I'm not aware of any recent service interruptions.

The stability is pretty good. There are occasional issues as it's on the cloud. There are days that it's slow and days that it's better, however, for the most part, it's stable. There are no bugs or glitches. It doesn't crash or freeze. 

We haven't had any problems with stability.

The solution is reliable and stable, it gets the job done.

ConnectWise Manage is stable.

We had no issues with the performance.

It has been stable for us.

I'd say that this is a stable solution.

No

It seems pretty solid and I don't have any complaints.

None.