ConnectWise Manage Valuable Features

Chris Walters
Voip Network Engineer at a tech services company with 11-50 employees

I like the search function up top where if you know what you're searching for, you can find it pretty quickly. Because you've got the option to change what the search parameters are, whether you're searching for a project, quote, ticket, or an invoice, you can kind of pick and choose what you're looking for.

Some of the mass move features are nice, as far as being able to mass move some tickets and do some mass edit functions.

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Mitchell Fitzpatrick
Junior Engineer at a tech services company with 11-50 employees

The most valuable feature is the management of projects from start to finish. It starts with sales and goes right to project delivery.

The automation and integration with our other systems are a benefit.

The usability is really good.

The knowledge base is very thorough.

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BP
reviewer1469379
Network Administrator at a computer software company with 11-50 employees

It handles ticketing pretty well, and it's not something I have many critiques for.

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Find out what your peers are saying about ConnectWise, ServiceNow, Samanage and others in Help Desk Software. Updated: June 2021.
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