IT Workplace Coordinator at a consumer goods company with 1-10 employees
Real User
Top 20
Has great threat intelligence, integrates well, and scales to our needs
Pros and Cons
  • "The threat intelligence is the most valuable feature."
  • "The support for different OS versions needs improvement because sometimes due to business conditions, updating our OS is impossible."

What is our primary use case?

We use CrowdStrike Falcon as an XDR to replace our old antivirus solution.

We implemented CrowdStrike Falcon for better visibility into our environment and easy online access to the policies.

How has it helped my organization?

CrowdStrike Falcon's cybersecurity background allows for better integration with other tools.

What is most valuable?

The threat intelligence is the most valuable feature.

What needs improvement?

The support for different OS versions needs improvement because sometimes due to business conditions, updating our OS is impossible. For example, I have a production environment connected to the PNC that runs Windows XP on computers that CrowdStrike Falcon does not support.

Buyer's Guide
CrowdStrike Falcon
April 2024
Learn what your peers think about CrowdStrike Falcon. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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For how long have I used the solution?

I have been using CrowdStrike Falcon for six years.

What do I think about the stability of the solution?

CrowdStrike Falcon is stable.

What do I think about the scalability of the solution?

CrowdStrike Falcon has been able to scale to our needs with no issues.

How was the initial setup?

The initial deployment was straightforward. The deployment took one day to complete. Ten people were involved in the deployment.

What about the implementation team?

The implementation was completed in-house.

What's my experience with pricing, setup cost, and licensing?

CrowdStrike Falcon's price is good. I am looking for other partners and compared to Microsoft Defender and other vendors the price is lower.

What other advice do I have?

I would rate CrowdStrike Falcon a then out of ten.

Before purchasing CrowdStrike Falcon I suggest checking the policies, particularly those regarding internet connections, and conducting a proof of concept.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Akash Jogbond - PeerSpot reviewer
Team Lead at Foresight Software Solutions
Real User
EDR solution that consistently releases improvements that meets our company's needs
Pros and Cons
  • "This solution consistently releases improvements. They have communicated their next two years of development which is powerful and covers all of our needs."
  • "This solution could be improved with greater scope for admins to make changes to the solution."

What is our primary use case?

This is an EDR solution used for antivirus purposes. It is used for vulnerability assessments, security posture management and to safeguard a business from all kind of attacks.

What is most valuable?

This solution consistently releases improvements. They have communicated their next two years of development which is powerful and covers all of our needs.

What needs improvement?

This solution could be improved with greater scope for admins to make changes to the solution. Human input and intelligence has little value as the solution is built on artificial intelligence. 

For how long have I used the solution?

I have used this solution for two years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

The customer service and support team are very good but it can be challenging to get hold of them.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is straightforward because it is a cloud only solution. 

What's my experience with pricing, setup cost, and licensing?

This solution offers annual subscriptions. The pricing for this solution could be reduced.

What other advice do I have?

The policies are very simple to create and offers very minimum options. Based on this, I would recommend those implementing this system make full use of all the features from the beginning. 

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
CrowdStrike Falcon
April 2024
Learn what your peers think about CrowdStrike Falcon. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,924 professionals have used our research since 2012.
Especialista em Segurança da Informação - DFIR at a financial services firm with 501-1,000 employees
Real User
Accurate threat scanning, highly scalable, and integrates well
Pros and Cons
  • "The most valuable feature of CrowdStrike Falcon is its accuracy. That's very important for me. False-positive are very bad for everyone. As we are a financial institution, it's even worse. I like Falcon because it's very accurate."
  • "CrowdStrike Falcon could improve if it became an XDR. When we look only to an end-point, we lost the context of the environment. I know it's another line of design of the product. However, if CrowdStrike becomes an XDR, it could be very good."

What is our primary use case?

I am using CrowdStrike Falcon for system security.

What is most valuable?

The most valuable feature of CrowdStrike Falcon is its accuracy. That's very important for me. False-positive are very bad for everyone. As we are a financial institution, it's even worse. I like Falcon because it's very accurate.

The integration is very good. We have had no problem integrating the on-premise version with the cloud. We have an environment on-premise and an environment in the cloud. The integration with CrowdStrike is really very easy.

What needs improvement?

CrowdStrike Falcon could improve if it became an XDR. When we look only to an end-point, we lost the context of the environment. I know it's another line of design of the product. However, if CrowdStrike becomes an XDR, it could be very good.

For how long have I used the solution?

I have used CrowdStrike Falcon within the last 12 months.

What do I think about the stability of the solution?

CrowdStrike Falcon is very stable.

What do I think about the scalability of the solution?

The scalability of CrowdStrike Falcon is very good.

We have approximately 700 users are using this solution in my organization. We plan to increase the usage of this solution. We are evaluating various aspects of the environment to see how it can extend our protection.

How are customer service and support?

I have not contacted support. However, I do not have any bad reports about their performance.

How was the initial setup?

I have not done the implementation myself. However, our technicians that did it had no problem, the process is straightforward.

What about the implementation team?

My technicians did the implementation of CrowdStrike Falcon.

What other advice do I have?

CrowdStrike Falcon is a very sophisticated solution. We are evaluating it further and more favorable results will come only with deeper study and evaluation.

I have never had any kind of problem with the solution.

I rate CrowdStrike Falcon a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Associate - IT at a financial services firm with 51-200 employees
Real User
A lightweight solution that readily alerts us to unusual behavior
Pros and Cons
  • "This solution has made the lives of the IT staff much easier, compared to the previous one."
  • "I would like to see the machine learning feature enhanced."

What is our primary use case?

CrowdStrike is an anti-virus solution, and we use it to protect our users from malware.

How has it helped my organization?

This solution has made the lives of the IT staff much easier, compared to the previous one. This is the lightest client available that is compatible with different versions of the OS.

What is most valuable?

The most valuable feature is that our systems are monitored and we are alerted to any unusual behavior.

What needs improvement?

I would like to see the machine learning feature enhanced.

For how long have I used the solution?

One year.

What do I think about the stability of the solution?

So far, the solution has been stable. It did not clash with any other product that we have. Also, it is very light, and the users do not have the impression that anything is slowing down their system.

What do I think about the scalability of the solution?

This is simply a client that you have to roll out, so it is fully scalable.

All of the people in our company use this solution.

How are customer service and technical support?

Technical support for this solution is good.

Which solution did I use previously and why did I switch?

We did use another solution previously, but technologies keep changing. We found that CrowdStrike meets our requirements.

How was the initial setup?

Our implementation was straightforward, and it was completed within one week.

The first step was to uninstall the old anti-virus solution, and then the CrowdStrike protection was enabled. There was a brief period where both of the solutions were running at the same time.

What about the implementation team?

The implementation was handled by the consultants from CrowdStrike. Everything was done by their staff, from their end and according to their recommendation. The consultants and their service were excellent.

What's my experience with pricing, setup cost, and licensing?

This solution has a very competitive price.

Which other solutions did I evaluate?

We evaluated solutions by TrendMicro, Kaspersky, Carbon Black, and SentinelOne.

What other advice do I have?

My advice for anybody implementing this solution is to understand the requirements. Look at their vision, and understand how the technology is changing in the market in order to meet the threat of cyber attack. They need to follow the latest standards.

I would rate this solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant at a computer software company with 51-200 employees
MSP
Brilliant performance, useful for stopping data breaches, and scalable as per your needs
Pros and Cons
  • "I like the Overwatch feature the most."
  • "On the firewall management side, there should be more granularity. There should also be more granularity for device control. Everything else is brilliant."

What is our primary use case?

It is used for stopping data breaches. 

It is totally on the cloud. It cannot be deployed on-prem. They don't have any on-prem options.

How has it helped my organization?

It is very useful for endpoint protection and stopping data breaches. That's its real strength.

What is most valuable?

I like the Overwatch feature the most. 

Its performance is brilliant. It is a good, lightweight agent. I've seen it do really good things on the endpoints, and there is no problem with its performance.

What needs improvement?

On the firewall management side, there should be more granularity. There should also be more granularity for device control. Everything else is brilliant.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is the most scalable solution among all solutions that I've seen so far. Because it's cloud-based, it's really quick to roll out to 1,000, 10,000, or 100,000 endpoints. You can scale it depending on how many endpoints you've got. It is a good solution.

We have about 10 customers who use this solution.

How are customer service and support?

My experience has been good so far.

How was the initial setup?

Its installation is quick and easy. I wouldn't change anything there. The duration depends on the number of endpoints to which you want to push it, but it is fast. I've seen them roll thousands in a matter of hours.

The number of people required for its deployment and maintenance depends on the package you take, but generally, it has a much lower requirement than any other endpoint protection solution.

What other advice do I have?

My advice is to go with a partner that has got experience. I would also advise seriously considering the Overwatch feature. 

I would rate it a nine out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Security Analyst at a computer software company with 10,001+ employees
Real User
Effective detection, scales well, and good support
Pros and Cons
  • "Cyberattack detection is very good. We use it for detecting different vulnerabilities, such as ransomware, virus, and malware. It is a good product today when compared to Symantec that we used previously."
  • "The management of the solution could improve."

What is our primary use case?

We use CrowdStrike Falcon on all our devices, server, and workstations for security.

What is most valuable?

Cyberattack detection is very good. We use it for detecting different vulnerabilities, such as ransomware, virus, and malware. It is a good product today when compared to Symantec that we used previously.

What needs improvement?

The management of the solution could improve.

For how long have I used the solution?

I have been using CrowdStrike Falcon for approximately two years.

What do I think about the stability of the solution?

CrowdStrike Falcon is a new product and it is too soon to give a full report on the stability. We receive updates all time, and it has been more frequent than other solutions, such as Symantec. However, it has been somewhat stable and in a few months, I expect it to be even better.

What do I think about the scalability of the solution?

The solution is in the cloud and this allows for the scalability to be very good.

We use this solution worldwide and we have approximately 80,000 people using it.

How are customer service and support?

The technical support is good, they are available for our needs.

Which solution did I use previously and why did I switch?

We previously used Symantec and we found the detection better with CrowdStrike Falcon.

How was the initial setup?

The installation of the solution is complex, it is not easy.

What's my experience with pricing, setup cost, and licensing?

There is an annual license required to use this solution. 

What other advice do I have?

I rate CrowdStrike Falcon an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Security Engineer at a tech services company with 11-50 employees
Reseller
When an issue is detected you can log into the GUI and get very specific details about what happened
Pros and Cons
    • "The GUI can use improvement, it's cloud-based so sometimes the interface can be a bit slow. The interface could use a little bit more speed."

    What is our primary use case?

    Our primary use case is as an endpoint protection service

    How has it helped my organization?

    We get a notification when there are some malicious activities on our PC whenever we have a detection. The other administrator and I can log in to check the exact details of what happened, what was running, and what caused the detection. We know exactly what was happening on the end user's PC and we can tell if it's something that we actually need or something that's malicious.

    What is most valuable?

    When something is detected you can log into the GUI and you can get very specific details about what happened. It's very helpful for investigating incidents and this sort of thing.

    What needs improvement?

    The GUI can use improvement, it's cloud-based so sometimes the interface can be a bit slow. The interface could use a little bit more speed. 

    When I change the policies for some users, I would like to have an option to apply that policy immediately. Right now, I have to wait for the users to connect to the cloud to take the new policy. I would like for them to develop the ability to have an option to apply the post the policy immediately.

    What do I think about the stability of the solution?

    It's very stable, we haven't had any issues so far.

    What do I think about the scalability of the solution?

    We haven't had any issues when it comes to scalability. We have thirty to forty users.

    How are customer service and technical support?

    We haven't had to use their technical support. 

    How was the initial setup?

    The initial setup was very straightforward. You just download the agent and install it; that's it. The deployment took two to three hours. We have two admins. One of us logs in and sees what happened.

    What other advice do I have?

    I would advise someone considering this solution to just read the documentation. You should start with the documentation, it's very clear and very simple. Anything you need is in the documentation.

    I would rate it a nine out of ten. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
    PeerSpot user
    Solution Architect at a comms service provider with 1,001-5,000 employees
    Real User
    The AWS configuration is good, but the cost is quite pricey
    Pros and Cons
    • "The most valuable feature is its threat analysis."
    • "Scalability is good. We have had no issues with it."
    • "I would like CrowdStrike to provide some correlation in the threat analysis, so we can visualize things better."
    • "Whenever there is a feature release (upgrade) where we push to all the endpoints, it causes something to be blocked without us knowing."

    What is our primary use case?

    The primary use case is threat protection.

    How has it helped my organization?

    It improves a lot of our security operations for threat management. It provides a lot for our day-to-day operations too.

    What is most valuable?

    The most valuable feature is its threat analysis.

    What needs improvement?

    I would like CrowdStrike to provide some correlation in the threat analysis, so we can visualize things better.

    For how long have I used the solution?

    Three to five years.

    What do I think about the stability of the solution?

    It is quite stable. However, whenever there is a feature release (upgrade) where we push to all the endpoints, it causes something to be blocked without us knowing.

    We have not put that much stress on it, about 20 percent.

    What do I think about the scalability of the solution?

    Scalability is good. We have had no issues with it.

    Currently, we have about 4800 resources in the cloud.

    How is customer service and technical support?

    Their technical support is good and helpful.

    How was the initial setup?

    The AWS integration is good, and its configuration is straightforward.

    What was our ROI?

    We have seen ROI.

    What's my experience with pricing, setup cost, and licensing?

    Purchasing the product through the AWS Marketplace is just a click away. Since we were using the on-premise version of the product, we continued on the cloud by purchasing it through the AWS Marketplace.

    I would like them to further reduce the price, because it is quite pricey at the moment.

    What other advice do I have?

    I would recommend CrowdStrike as a first option product, but to look at others as well.

    The new features that they have released were not bad.

    AWS is better than the on-premise version because it can support cloud resources.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free CrowdStrike Falcon Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2024
    Buyer's Guide
    Download our free CrowdStrike Falcon Report and get advice and tips from experienced pros sharing their opinions.