FortiGate Next Generation Firewall (NGFW) Reviews

We are a distributor of Fortinet products. My role primarily involves importing these products and delivering them to our partners and resellers, who in turn sell them to the end customers.

FortiGate is a rapidly growing vendor with a wide range of ready-to-use products. Their delivery time is remarkably quick, usually between two to four weeks. They provide excellent support, especially when it comes to helping resellers who may encounter implementation issues with Fortinet. The technical presales and support teams are readily available to assist them. So, there are definitely several benefits to working with Fortinet.

The interface, pricing, and support are good. FortiGate release new patches and offers regularly. In the integration file, they don't have anything to add because they have a very wide portfolio and models in the next-generation firewalls. FortiGate has a variety of add-on license tools that can be applied to the firewall.

FortiGate should continue to push them to continue to grow up as they've been growing for the last eight years.

FortiGate NGFW can improve technical support. The engineer who answers the technical support call, email, or phone call, whatever the medium may be. The response time is very bad.

I have been working with FortiGate Next Generation Firewall for eight years. 

We don't have broken devices to be repaired or replaced with new ones, so they are very stable while working.

I rate the solution’s stability a ten out of ten.

I rate the solution’s scalability a ten out of ten.

We have all types of business models and customers in our portfolio, such as the midsized business, enterprise, entry-level, and small businesses. We are working with all of that with all of the Fortinet solutions.

The customer support is very slow. The engineer who answers the technical support call, email, or phone call, whatever the medium may be. The response time is very bad. 

On the other hand, Cisco takes one or two hours to respond, while Fortinet takes a few days. This is an area that they could improve on a global scale.

Neutral

The initial setup of the solution is easy, which is the most important feature for in-domain-wide resellers, partners, and customers. In the end, if you want to use Fortinet as a firewall administrator in your network, it is highly recommended because it is extremely easy to set up, especially for first-time users.  

Even if you have previous experience with Cisco or Check Point, setting up Fortinet is easy. It is a very user-friendly configuration.

I rate the solution setup a ten out of ten. It is very user-friendly.

FortiGate Next-Generation Firewall is cheaper than Cisco or CheckPoint or Palo Alto and more expensive than Barracuda or Sophos or any smaller brands. The prices fit right where they are on the global market.

I advise you to buy it ASAP because it's a very good product.

From my experience as a distributor, some customers don't buy technical support on the devices. They buy only devices. I will advise them to buy the technical support of FortiCare service. In that case, they will have technical support by phone call, or by mail. They will have a replacement if anything is broken 24/7.

Overall, I rate the solution an eight out of ten.

Our primary use case is for protection. We have general use cases.

It is a very user-friendly solution. Moreover, Foritgate offers good performance, where it outperforms Cisco Firepower in various ways.

The solution doesn't cover all aspects of protection. There should be better customization in the IPS. The Intrusion Prevention System (IPS) and FortiGuard could benefit from enhancement. 

So, in future releases, I want to see improvements in IPS, particularly in terms of customization.

I have been using this solution for ten years. 

The firewall is very stable and reliable.

I would rate the stability a nine out of ten. There's always room for improvement.

We have around three to four customers using this solution.

I can't use the technical support because of some sanctions in Iran. 

The setup process is easy and very fast. The setup process is very fast, typically taking only one to two days.

The purchasing process is straightforward, and then the normal deployment process. 

Moreover, a single person can handle the deployment and maintenance tasks.

There is a licensing fee; it is on a yearly basis. The pricing iss actually quite normally priced. 

I have used Cisco. I find impressive about Cisco is its powerful enterprise-grade solution, comparable to Fortinet firewall. FortiGate is not superior to Cisco, but it stands out for its user-friendly interface.

Overall, I would rate the solution an eight out of ten. It is a suitable solution for medium-range companies due to its well-designed user interface.

We use the solution for multiple firewalls like edge and data center firewalls.

The solution’s interface is pretty user-friendly. It's easy to come up with policies and basic configurations. It is pretty straightforward.

Once in a few months, there is a vulnerability in the OS. The product has to be upgraded every few weeks.

I have been using the solution for three years.

I rate the stability an eight out of ten.

Our customers range from small to medium businesses. I rate the tool’s scalability a ten out of ten.

Support is amazing.

Positive

I rate the ease of setup a nine and a half out of ten.

On average, deployment takes two or three days. Usually, a person from the customer’s side and I deploy the solution.

The product is a good choice. It will not be a headache for the IT team. It is very common on the market. Overall, I rate the solution an eight out of ten.

We use the solution to protect our services published on the internet.

The solution is more reliable and easy to manage than Cisco Firewall Solutions. It provides a flexible interface for configuration.

The solution's load balancing feature could be easy to configure in terms of interface.

We have been using the solution for 15 years.

The solution is stable compared to other vendors.

The solution is scalable for our medium enterprise.

The solution is easy to access and configure in terms of GUI.

The reseller for the solution helped us implement it.

I rate the solution a nine out of ten.

We use FortiGate Next Generation Firewall mainly for network security.

The solution's application control is very powerful. Another valuable feature is the integration between the firewall and the switches we have. The FortiSwitch extended security fabric is one of the things that we like about the solution.

The solution's stability should be improved because it is extremely unstable.

I have been working with FortiGate Next Generation Firewall (NGFW) for eight years.

FortiGate Next Generation Firewall is a very scalable solution. Approximately 32 customers are working with the solution.

The solution's technical support team needs more improvement. The technical support team has a slow response and needs more experienced support agents to interact with the customers.

The solution's initial setup is easy and straightforward.

Since it's a security solution, it needs considerable time to deploy. We need to analyze the network, the customer requirements, and the policies we need to add, which can take a couple of days.

For any security solution, there is no straightforward deployment process. It depends on the survey on the customer side and what we are doing for the customer. One security engineer is required for the deployment and maintenance of the solution.

Since FortiGate Next Generation Firewall is a slightly expensive solution, the use case determines the ROI. However, since it's quite expensive for general usage, it has a lower ROI.

FortiGate Next Generation Firewall is an expensive solution with a yearly subscription. There are no extra costs in addition to the standard licensing fees.

The solution has a lot of features that we like. We don't need additional features because they compromise the solution's stability when they add more features. As a security gateway, we need to be much more stable than adding more features.

FortiGate Next Generation Firewall comes in two versions, namely, the hardware version and the cloud version. For the on-premises version, hardware is to be implemented on-site; for the cloud, it's a cloud security solution. So it depends on which version your customer is using. The licensing is very different for the on-prem and the cloud solution.

When it comes to complex solutions, I highly recommend FortiGate Next Generation Firewall.

Customers looking for SD-WAN and good application control should go for FortiGate Next Generation Firewall. Customers looking for high stability should avoid the solution.

Overall, I rate FortiGate Next Generation Firewall an eight out of ten.

We use the solution for security.

User identification and application identification are valuable features.

The product keeps hanging. One of our customers was unhappy because it didn’t work sometimes.

I have been using the solution for six years.

The solution is not stable for small companies.

The tool is scalable. Our customers are small, medium, and enterprise-level businesses.

The technical support is good.

Positive

I also work with Palo Alto and Cisco. Each product has its advantages and disadvantages. Palo Alto has a lot of features. It provides application identification features and big data analysis. Palo Alto is more stable than FortiGate.

The initial setup is very easy. It takes us some days to deploy the solution.

We need about six people to deploy the solution. It is easy to maintain the product.

I would recommend the solution to others. The product is for commercial clients like the oil and gas sector. It might not be suitable for banking. Overall, I rate the product a seven out of ten.

FortiGate Next Generation Firewall can be described as the most complete solution.

When considering the policy of the vendors, they do not offer much of a discount policy, making the licensing model an area that needs improvement.

I have experience with FortiGate Next Generation Firewall for many years. My company is a reseller of the solution.

It is a stable product.

I recommend FortiGate Next Generation Firewall for small, medium, and enterprise-sized companies.

It is a scalable solution since Fortinet offers many other products.

My customers are satisfied with the technical support provided by Fortinet.

In my opinion, the pricing of the product is reasonable.

FortiGate Next Generation Firewall is a good product.

I rate the overall product between eight to ten out of ten.

The solution is being used as a firewall. 

The GUI configuration is its most valuable feature. 

The licensing model and pricing need improvement.

I have been using FortiGate Next Generation Firewall for the last four years. 

FortiGate Next Generation Firewall is a stable solution. I rate the stability a nine out of ten.

It is a scalable solution. Fifty users are using the solution. I rate the scalability a ten out of ten.

The technical support team is good, but we haven't reached out to them on our own. 

FortiGate's initial setup is easy. The solution's deployment depends on the projects and the way clients use it. It takes approximately five days to deploy the solution. I rate the setup an eight out of ten.

It is an expensive solution.

I rate the overall solution a nine out of ten.