Presales Engineer at a tech services company with 11-50 employees
Real User
Easy to deploy and use with good reporting, but technical support needs to be improved
Pros and Cons
  • "The most valuable features are the ease of deployment and ease of use."
  • "This solution could be more agile."

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our clients.

What is most valuable?

The most valuable features are the ease of deployment and ease of use.

The reporting is good.

What needs improvement?

This solution could be more agile.

The technical support is in need of improvement.

For how long have I used the solution?

I have between six and eight months of experience with FortiNAC.

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What do I think about the stability of the solution?

FortiNAC is a stable solution.

What do I think about the scalability of the solution?

This is a scalable solution and most of our customers are enterprise-level organizations. The majority and financial institutions and government bodies.

How are customer service and support?

I feel that technical support can be improved.

How was the initial setup?

The complexity of the installation and the length of time for deployment depends on the client's requirements, as well as their level of involvement. 

What's my experience with pricing, setup cost, and licensing?

The pricing is similar to that of other solutions.

What other advice do I have?

My advice for anybody who is considering this product is to first do a proof of concept. Everybody has different requirements and it is best to ensure that FortiNAC meets your needs before implementing it.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Cyber Security Engineer at a tech services company with 201-500 employees
Real User
Orchestrates automatic responses to a wide range of networking events
Pros and Cons
  • "Fortinet FortiNAC is both scalable and stable."
  • "The GUI is a little bit strange — different than other Fortinet products."

What is our primary use case?

Our customers use it for micro-segmentation in the network and authentication.

We typically install this solution for medium-sized companies.

What is most valuable?

It expands authentication. It's incredibly good with profiling and onboarding methods.

What needs improvement?

Overall, it's a great product. The GUI is a little bit strange — different than other Fortinet products. It could be more user-friendly.

For how long have I used the solution?

I have been using this solution for one year.

What do I think about the scalability of the solution?

Fortinet FortiNAC is both scalable and stable.

How are customer service and technical support?

Their technical support is very good. I am satisfied. 

How was the initial setup?

It depends on the client and infrastructure, but it's very well documented. FortiNAC has a huge documentation library with a really good deployment and installation guide. 

Deployment time depends on the size and infrastructure of the company.

What about the implementation team?

I handle the implementation for our customers but I rarely perform maintenance.

What's my experience with pricing, setup cost, and licensing?

I believe there are three types of licenses based on three uses: visibility, control, and response — if I remember correctly. 

What other advice do I have?

Be sure to carefully read over the documentation pack because it's really great — I Absolutely love it.

On a scale from one to ten, I would give this solution a rating of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Fortinet FortiNAC
April 2024
Learn what your peers think about Fortinet FortiNAC. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,924 professionals have used our research since 2012.
Asst. Network Security Engineer at a tech services company with 11-50 employees
Real User
Good usability and security, but technical support needs to be faster
Pros and Cons
  • "The most valuable features are usability and security."
  • "The response and resolution time for technical support issues need to be improved."

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our clients.

My role is security and I deal with products to protect data centers. FortiNAC makes up part of the security solution in a data center.

What is most valuable?

The most valuable features are usability and security.

What needs improvement?

The response and resolution time for technical support issues need to be improved. Support overall needs to be a little faster.

For how long have I used the solution?

I have two years of experience with FortiNAC.

What do I think about the stability of the solution?

FortiNAC is a stable product.

What do I think about the scalability of the solution?

Scalability depends on licensing. Our customers vary in size from small and medium-sized businesses to enterprise-level organizations.

How are customer service and technical support?

The technical support is in need of improvement because sometimes it takes too long to resolve issues.

Which solution did I use previously and why did I switch?

I have worked with other similar solutions including Cisco ISE. I find that many of the SMBs and Enterprise-level customers choose Cisco instead.

How was the initial setup?

The installation is pretty simple. The length of time for deployment depends on the planning and what is in the environment. It will normally take about a day.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiNAC Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Fortinet FortiNAC Report and get advice and tips from experienced pros sharing their opinions.