HelpSystems Intermapper Valuable Features

CheifInfa259
Chief Infrastructure Architect at a non-tech company with 201-500 employees
The most valuable features are its * log history * real-time monitoring capabilities * accuracy - the number of false positives is very low * mapping features. View full review »
reviewer1257966
Head IT Engineering and Infrastructure at a tech services company with 5,001-10,000 employees
The solution has a couple of features which are really interesting. It's not a fancy or expensive solution but we wanted to have a cost effective one and it's doing its job pretty well. We wanted to have the whole network connectivity diagram. It shows the color coding, where the connectivity is green, for example. If there's a problem it changes color from amber to red and we get notifications via email and SMS, so we're immediately aware if something is going wrong. There is a mobile app which we want because today most of our field engineers are not always in the office. It's all today portal-based which is a good feature for us. View full review »
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