When evaluating Network Performance Monitoring, what aspect do you think is the most important to look for?


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43 Answers
José RiosReal UserTOP 5

There are many solutions for the monitoring system.

However, install and provide solutions with cacti under Ubuntu server 15.04

Ideal for large and small networks under snmp cisco among others

24 March 19
Jean Baptiste AunialReal UserTOP 10

Monitoring interfaces and services. It's very important for me to monitor certain services.

22 March 19
Antony MuturiReal UserTOP 10

I look out for nodes that go off frequently especially when you have secondary providers.
I look out for nodes maxing out on the bandwidth for planning and budgetary purposes
Bandwidth hoggers

05 December 18
Alireza GhahroodReal UserTOP 5LEADERBOARD

- Highly detailed stats collection without roll-ups
- Out-of-the-box Monitoring and alerting
- Product has to be multi-user and multi-vendor
- As little system maintenance as possible
- Reliability and Scalability
- Customization
- Fast development cycle
- Good support

09 December 17
Mike ChelomanovConsultant

Working for NETSAS Australia, who developed Enigma NMS, we have learned from our clients that they need:

- All features in one product, they don't want to buy multiple products and then go through the integration troubles.
- Highly detailed stats collection without roll-ups
- Out-of-the-box Monitoring and alerting
- Product has to be multi-user and multi-vendor
- As little system maintenance as possible
- Reliability and Scalability
- Customization
- Fast development cycle
- Good support

However, regardless of great features and scalability Enigma NMS lacks flashy GUI and it is quite complex primarily engineering tool. It takes a bit of time to learn how to use it.

23 October 17
Mike ChelomanovConsultant

Features, how many different products or sub-products you need to buy to cover all or most of your operational and management needs.
Product integration, how much will it cost you in HR to ensure that all products within your network management and monitoring solution act as a single system. They all need to access the same database of nodes, sites, vlans, MAC, contacts, etc.
Scalability, how many server instances you need to have to monitor everything you need to monitor.
Statistical Data resolution, data averages and roll-ups are bad.
Maintenance, how difficult is to maintain the product. Do you need to hire a dedicated person to maintain the solution.
Analytics and Automation, how easy to extract required information for vast volumes of data.
Integration with 3rd party products and REST API.

23 October 17

Consistent feedback from our customers include these top 5 capabilities;

1. see the real-time status of the network by summary, site, device, interface and application
2. proactively receive alerts such as threshold crossing events, path changes, etc
3. the ability to drill down from site to interface to diagnose and fix configuration or policies relating to QoS effecting app performance/user experience issues eg. pkt, loss, jitter, latency, etc
4. having historic play-back of raw flow data for forensic analysis eg. 48 hours, 2 weeks, 30 days, ...
5. dashboards and reports for governance eg. SLAs

10 October 17
Mosheul IslamUser

Most of the world class NPM like Solarwinds/WhatsupG/PRTG are similar in respect to ability to process in real time but I think the most important should be Notification/Alert (how quickly user can get notified), second Interactive Dashboard and third Reporting...( Which I found lacking in most of the above product I mentioned.) ....Hope its help....

12 July 17
Jeremy MayfieldReal UserTOP 20LEADERBOARD

Overall, I feel you need to look for continuity, compatibility, and consistency. SolarWinds provides this, it also provides customizable interfaces to fit everyone's needs. With a always updating MIB database and several ways to identify hardware, NPM is the best tool I have ever used for Network monitoring.

05 July 17
Alok MalviUser

Ease of adding end devices to be monitored by the system.
Intuitive and lucid interface.
Ease of administration and maintenance.
Extensive monitoring points (rather than typical up/down and CPU/memory/disk).
Flexibility to develop customization (SAM allows to create templates, NCM allows to run cross platform scripts, etc.)
Quick and responsive interface.

02 May 17

Historical data, trends, and up time. Understanding the metrics involved, especially in network monitoring will lead to a better forecast of improvements.

01 May 17
ChrisMooreReal UserTOP 20

Historical graphical display of all the common metrics(bandwidth, latency, jitter, etc.) that should be monitored on an network.

31 January 17
Manilyn RamosConsultant

1. able to monitor the CPU, Memory, Response Time, latency, packet loss, Interfaces traffic, and Bandwidth utilization
2. able to trace the connectivity of each devices
3. capability to create an alert
4. capability to generate a report
5. all or most of the devices should be supported.
6. Must be a user-friendly

04 January 16
IT Division at Lais s.r.l.Real User

i use zabbix nms for snmp and wmi monitoring and graylog for syslog message analysis, also i monitor graylog from zabbix using the api (a simple script based on curl and jq)
actually i monitor more than 1300 devices and zabbix feature like remote proxy, graphical maps and trigger dependancy save my life tons of times.
Also with graylog i took the not gelf format log and i send them to ossec server and get back via api possible security warnings.

09 December 15
Systems Engineer at a tech services company with 51-200 employeesReal UserTOP 10

How fast the netwrork is
East to use and installation
Monitoring and reporting software with logs
If error displays how to figure out to resolve the issues faster

18 November 15
Calvin LeeVendor

Would like to know 1) End to End, 2) Multi Vendor environment, 3) Easy to Use and Installation and 4) Analytic Reports..

05 October 15
Siegfried HermansReal User

Real data, multi vendor, clientless, easy to use with an easy to understand dashboard

29 September 15
Network Architect at a transportation company with 1,001-5,000 employeesReal User

must use actual data from real client sessions to see users true experience. i.e. not use 'artificial' data that is sent to test the link

29 September 15
Senior Network Engineer, IT Department at Société GénéraleReal User

Network performance, monitoring and reporting software shoud have (visible) feature set suited for the purpose. Users must feel themselves confident to use it. Intuitivity. Stability and reliability as well as speed is a must (appropriate application code language). Also I am looking for a highly configurable alerting.

22 August 15
Jeff BerndsenConsultantTOP 20POPULAR

Typically I'm looking for latency, packet loss, total bandwidth utilization, QoS and jitter.

13 August 15
Director at a consultancy with 51-200 employeesReal UserTOP 5LEADERBOARD

In sequence of importance Latency , packet loss,server response times

08 August 15
Thomas TimmermannVendor

Working for Paessler, a vendor of a network monitoring solution I can only give an idea of what customer's main criteria is due to my experience with trade shows and other events, and that's usability, usability, usability and beyond that a feature set that fits to your needs - that can be very different. And of course also licensing and price are important aspects when coming to a final decision.

24 June 15
Technical Support Team Leader at a hospitality companyReal User

Packet loss, bandwidth monitoring, memory, CPU usage, nodes monitoring, packet capturing, reporting and alerts.

11 May 15
Customer Experience Manager at a comms service provider with 501-1,000 employeesReal UserTOP 20

Cost, how many feature supported by the tools and complexity to maintain

11 May 15
Simon ChabaReal User

The most important criteria is the monitoring tool must be vendor neutral to cover most networking brands out there, and should use open standards like snmp. It should not require additional software agents to be installed on the nodes to be monitored

06 May 15

Bandwidth usage by various type of transport protocols

28 April 15
Security Consultant at a tech services company with 51-200 employeesConsultant

Packet loss, bandwidth specific to VoIP, ease of use, TCO

28 April 15
Analista de Maketing at Netwall TecnologiaReal UserTOP 20

Prevention, identification and correction of irregularities such as slowness, inaccessibility and undesired interruptions of the IT infrastructure

23 April 15
Global Head of Performance and Service Metrics at a consultancy with 51-200 employeesReal User

There are so many products to choose from on the market, and each has its strengths and weaknesses, so I would probably say that the most important criteria is "fit for purpose". So for example, in an enterprise environment I would be looking at scalability as a major factor, with network bandwidth usage also a factor if monitoring across a wide area. If I wanted to measure latency, then I would want a product that can do this with an accuracy around +-10ns across multiple technologies - servers, switches, routers etc.
Probably the most important general criteria would be TCO, which is really a combination of many of the responses above. TCO factors would include purchase cost, implementation cost, ongoing management costs, requirement for and availability of specialist staff, ease of use and availability plus cost of extensions.
These are probably my main criteria. In the real world, I have a spreadsheet with over 100 different evaluation criteria, which would be supplemented by another sheet detailing the specific requirements of the customer.

21 April 15
Senior Inside Sales France at a tech company with 10,001+ employeesVendor

Precise Root cause Analysis with a Network Mapping!

05 March 15
Leko FordReal User

I start with ease of use and ease of implementation followed by how it works with different vendors and devices from UPSs to servers to switches

12 February 15
CTO at a healthcare companyReal UserTOP 10

Vendor inter-operability is a big consideration. Network monitoring should also focus solely on the network and avoid application monitoring. Products that try to do it all under one of pane of glass tend to have important features missing or not available. Within the network monitoring application, I would like to see all network performance metrics and perform packet captures and analysis - if at all possible. The program should use a variety of industry protocols for monitoring and vendor-specific monitoring protocols like NetFLow, J-Flow and others. The ability to customize the monitoring and presentation of the data are key but the program should have an easy to view default dashboard. If it's too complex to implement then I would move on to another product.

28 January 15

Packet Loss while transferring different size data across the network.

21 January 15

Packet loss, bandwidth, easy reporting, being able to filter information, select different criteria.

06 January 15
UserReal User

When monitoring network performance mainly we need to find out from which node packets are high and find out whcih process us utilizying it.

03 January 15
User at a reseller with 51-200 employeesUser

First of all, reliability and accuracy. If I can be sure that the measurment is trustworthy, I find if the features covers what I´m looking for.

01 December 14
SaaS Operations Tier 1 at a tech services company with 51-200 employeesReal User

the ability to have everything in one location. I want to be able to see what is all going on with just one click and not having to search through multiple pages to find one thing i need

06 November 14

Ability to process in real time without having to store packet capture. I only want to store meta data and us etriggers for packet capture.

22 October 14
Javier TeranReal UserTOP 20

I think that most important the posibility of clear and simple views and granularity, is diffcult expense time to understand a lot of graphs, in my case on Vmware tools like vCOPS (vCenter Operations Managers) is very easy start in a simple view and make go to deep troubleshoot and reports.

02 October 14
Engineer at a financial services firmReal User

From the perspective of network administration, I look at things like packet loss, latency, jitter, downtime, interoperability with the largest amount of vendor devices possible, performance and behaviour of the application.

28 June 14
User at a comms service providerReal User

I tend to look at network performance from a VoIP perspective, so I'm looking at things like latency, packet loss, jitter, and end-to-end QoS.

22 June 14
Associate/IT Manager at a non-tech company with 51-200 employeesUser

When monitoring network performance I look at the process, disk system activity, memory and cache usage. Monitoring legacy applications.

15 May 14
Sales at a tech company with 1,001-5,000 employeesVendor

Behavior of an application or service provided to end users/customers with the ability to measure and improve upon service delivery

07 May 14
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