Project and Services Manager at Gensystems
Real User
Delivers robust, flexible enterprise-wide data protection
Pros and Cons
  • "The hardware is strong and all the equipment has a good infrastructure. Personally, I think it's the best storage product in HPE for small to medium-sized businesses."
  • "HPE StoreOnce should come with a detailed installation guide."

What is our primary use case?

Our client is a government office. They use StoreOnce to store information about the weather as they specialize in meteorology data.

Most of our clients are medium-sized enterprises.

What is most valuable?

I think it's a good solution. The hardware is strong and all the equipment has a good infrastructure. Personally, I think it's the best storage product in HPE for small to medium-sized businesses.

What needs improvement?

HPE StoreOnce should come with a detailed installation guide. 

For how long have I used the solution?

I have been using HPE StoreOnce for two weeks.

Buyer's Guide
HPE StoreOnce
May 2024
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What do I think about the scalability of the solution?

With StoreOnce, there are many different options for increasing the storage. I believe it's a good solution if a company needs more space for a reasonable price — it's easy to scale this solution.

How are customer service and support?

The technical support is good. I used their technical support for assistance when I was trying to download the console management software — they resolved that problem in an hour or so. 

How was the initial setup?

StoreOnce is very easy to install. No specialized software is required in the installation process. Deployment is also very easy.

The initial setup is not complex but it really depends on the type of server. For example, when you use a normal server, it requires a unique process to install the complete solution. With the StoreOnce server, you have to use another method to install the solution because it's very different. This server has its own software pre-installed in the equipment, so it's different than a normal server.

Overall, deployment took two days. One day to install the hardware, and another day to deploy the software.

Which other solutions did I evaluate?

Our client evaluated Dell, Lenovo, and Synology. Synology is a cheaper solution for storing data. However, our client was looking for reliable equipment with full-support — Synology doesn't come with support. With Dell and Lenovo, it was also complicated to obtain support in Ecuador. HPE provides the best support in Ecuador.

What other advice do I have?

I would absolutely recommend HPE StoreOnce — it's a good product. Overall, on a scale from one to ten, I would give HPE StoreOnce a rating of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user485910 - PeerSpot reviewer
Support Engineer Storage Equipment at a tech services company with 501-1,000 employees
Consultant
My clients appreciate the deduplication ratios.

What is most valuable?

The features my clients appreciate more is the deduplication ratios. It's amazing. That technology can put tons of TBs in a fewer space.

How has it helped my organization?

The benefits are clear. They need to store their backups in a single space with this feature of deduplication, compression. The administration is so easy for them and the integration with their backup application they are using, like Data Protector, are so transparent.

What needs improvement?

The licence procedures: There is a team for the deployment and there's a team for the licence, but they don't communicate with each other. That's an issue for us.

What do I think about the stability of the solution?

My customers don't have any issues, important issues, with StoreOnce.

What do I think about the scalability of the solution?

It's not necessary to scale the smaller equipment, and we haven't had to scale the larger equipment as our customers aren't there yet.

How is customer service and technical support?

HPE have better support - hardware and software - compared to the competition. They appreciate it so much. Their response time is so good.

How was the initial setup?

Complex for a technician is not an issue because it's very clear. Putting the StoreOnce in production is transparent for a technician who has a sense of knowledge and basically operating systems knowledge too.

What's my experience with pricing, setup cost, and licensing?

We start up the equipment and we need to put the licence number and the serial number of the equipment but I had a problem with that. It is not clear which serial number we need to use. I had a problem with a client who used one serial number but that serial number wasn't the correct one. We needed to open a case for re-licensing the equipment. It takes about two weeks to put in the licence. It's not OK for us, for the client. It's the only issue I have with the StoreOnce.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
HPE StoreOnce
May 2024
Learn what your peers think about HPE StoreOnce. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
771,212 professionals have used our research since 2012.
it_user363195 - PeerSpot reviewer
IT Engineering Lead at a media company with 1,001-5,000 employees
Vendor
​We wanted to restore the files we backed up, and on three occasions we were not able to.

How has it helped my organization?

It provided us help at a time when we needed a lot of storage quickly. It provided us that storage and it was really easy to deploy. Needless to say, we were very happy with that.

What needs improvement?

We're actually not happy with StoreOnce because we had to delete our backups three times. HP support was unable to recover them. We can't even log in to fix the problem ourselves. There was no indicator or any type of system alert that we would not be able to recover the files. We only figured that out once we couldn't backup anymore. When we tried to do a restart, it was not accessible.

What was my experience with deployment of the solution?

We've had no issues with deployment.

What do I think about the stability of the solution?

The stability improved as they released updates and patches for the software.

What do I think about the scalability of the solution?

It's a good product to scale out because we can just buy more appliances and then we'll easily have more space.

How are customer service and technical support?

Technical support is OK. When we determined that we couldn't recover the data in our StoreOnce, HP support said we should copy everything to another StoreOnce while fixing the defective one. We didn't have a spare StoreOnce, so this suggested fix was disappointing.

Which solution did I use previously and why did I switch?

We used ArcServe GPT, but we didn't have enough space for traditional servers and ProLiant disks.

How was the initial setup?

The initial setup was straightforward. That's the idea of the product -- straightforward to implement.

What other advice do I have?

We wanted to restore the files we backed up, and on three occasions we were not able to, and this got us in a lot of trouble, so I don't think I will take this risk again. Use something else.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user498567 - PeerSpot reviewer
IT Systems Administrator with 1,001-5,000 employees
Vendor
Using virtual tapes, we have accelerated backup and recovery of our solutions.

Improvements to My Organization

Using virtual tapes, we can accelerate the backup/recovery of our solutions.

Room for Improvement

The CIFS share service performance is really poor; it is a nightmare. Instead of CIFS we prefer to use NFS.

When presenting CIFS shares to Linux hosts and I tried copying a huge quantity of files, performance was so slow, terribly slow... This was not an issue when I used NFS. Fortunately, I'm not the only one with this problem: http://www.v-strange.de/index.php/hardware/14-cifs-performance-problem-on-hp-storeonce-systems. Fortunately, too, it seems to be a firmware matter. I'll be looking to solve that problem.

Use of Solution

I have been using it for 14 months.

Deployment Issues

I have not encountered any deployment or scalability issues. The product is really stable.

Customer Service and Technical Support

Technical support is great! No problem; fast solutions.

Initial Setup

Initial setup was so easy, really easy.

Implementation Team

We implemented it through a vendor; it was a smooth deployment.

Pricing, Setup Cost and Licensing

To be honest, the product is expensive to acquire and costs have been growing since then.

Other Solutions Considered

It is at the top of its class, in my experience.

Other Advice

It's a great product but it is really expensive. Expanding its capacities is sometimes more expensive than buying new storage.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user469530 - PeerSpot reviewer
Network Systems Specialist II at a healthcare company with 1,001-5,000 employees
Vendor
It sends less traffic over the network when you use the catalyst store, so it causes less congestion on the network.

What is most valuable?

The deduplication and the savings you get from that. We actually get a better performance with the source-side deduplication with catalyst store.

How has it helped my organization?

It sends less traffic over the network when you use the catalyst store, so it causes less congestion on the network.

What needs improvement?

Maybe when we do restores for Veeam, the way it has to re-hydrate all the deduplicated data, if there's a way to speed that up that would be a good feature, some kind of algorithm or something.

What do I think about the stability of the solution?

It's stable enough for our backup product. There's a couple of issues with the CIFS we were using with Veeam, but we're trying to use the catalyst stores now that Veeam 9 came out, and it seems to be working better so far, but we just started doing that like a month ago, so we're still in the testing phase.

What do I think about the scalability of the solution?

It's good. You can scale out if you have the money and you can add a lot to it.

How are customer service and technical support?

They've actually got really good tech support. If you have to do an upgrade, they do a remote session and they'll guide you through it.

Which solution did I use previously and why did I switch?

We were using VLS, which was an HP product. It was basically a virtual tape library, and just basically straight to tape. They weren't performing well, and it was actually really slow.

Which other solutions did I evaluate?

That was before my time, so I'm not sure.

What other advice do I have?

The only problems I ever saw was with the CIFs was the performance but like I said, we're trying to do the catalyst now. It's a required deduplication, and say your backup software doesn't do it or your backup software doesn't perform that great with deduplication, I'd look at StoreOnce, because it does all the deduplication on the backend.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Systems Specialist and Pre-Sales at a tech vendor with 11-50 employees
Real User
Powerful compression and deduplication capabilities, highly scalable, and good technical support
Pros and Cons
  • "The most valuable features are the deduplication and compression capabilities."
  • "The GUI and its user-friendliness have some room for improvement."

What is our primary use case?

We are the system integrators based in Qatar and this is one of the products that we provide to our customers as a backup solution. 

The primary use case is for data backup, mostly for virtualization infrastructure.

What is most valuable?

The most valuable features are the deduplication and compression capabilities. Also, in terms of performance and recovery, it has good capabilities.

It's a simplified product, more or less with plug-and-play capabilities. It has three flavors of integration being storage, NAS storage, and a backup system. These components are vital and with this product, it's like having three in one box.

It can be paired with the Veeam backup software.

What needs improvement?

Pricing could be reduced

The GUI and its user-friendliness have some room for improvement.

What do I think about the stability of the solution?

From a technical point of view, it's a stable solution.

What do I think about the scalability of the solution?

HPE StoreOnce has the highest scalability in the market. It is very good compared to products such as Dell Data Domain.

How are customer service and technical support?

I am satisfied with the technical support.

How was the initial setup?

The initial setup is pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

Price-wise, it comes with a high price tag when compared to other products.

What other advice do I have?

HPE has CloudBank capabilities. For example, it has 1.7 petabytes of CloudBank storage. For anyone who is looking for a long-term archive, as well as a backup solution, this is the ideal product. It comes with a three-year warranty and it's stable when it comes to base start-up solutions.

This solution offers both on-premises and public cloud deployments. If the customer needs on-premises backup then it is capable of that, or if the customer requires long-term retention, for example, five years, or for ten years, then they can keep the data in an archive system such as cloud backup or cloud volumes.

Overall, it's a very good product.

I would rate this solution a nine out of ten.

It's an on-premise deployment and can be scalable to public cloud.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
it_user680328 - PeerSpot reviewer
Sales Director at Cp corp
Real User
Integrates with other software and reduces the backup windows.
Pros and Cons
  • "The valuable feature is the ability to work with the Veeam software to reduce the backup windows."
  • "I would like to see better integration with Veeam software."

What is most valuable?

The valuable feature is the ability to work with the Veeam software to reduce the backup windows.

How has it helped my organization?

The benefits are more capacity in the backup server and the ability to retain backups.

What needs improvement?

I would like to see better integration with Veeam software.

What do I think about the stability of the solution?

It demonstrates high stability and it can integrative with Veeam and other HPE products such as 3PAR.

What do I think about the scalability of the solution?

The scalability is very high and you can get more space if you need to grow.

How are customer service and technical support?

I have not used technical support.

Which solution did I use previously and why did I switch?

We knew we needed to invest in this solution because we needed to fine-tune our backup windows.

Which other solutions did I evaluate?

We are not evaluating other companies.

When selecting a vendor, we look for reliability in the market, the capacity for growth, and how the company integrates their products.

What other advice do I have?

I recommend this product because of the easy integration with Veeam and other backup products.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user3396 - PeerSpot reviewer
it_user3396Team Lead at Tata Consultancy Services
Top 5Real User

Cool review. What about to back up few TBs?

it_user364608 - PeerSpot reviewer
ICT Manager at Mediahuis
Vendor
They provide me with everything in one box and I don't need to worry about other equipment.

What is most valuable?

We just put two StoreOnce appliances in our data center. They provide me with everything in one box and I don't need to worry about other equipment.

How has it helped my organization?

We can focus on things more important than performing backups. It has everything we need and I think we've made a good decision.

What needs improvement?

We want to be able to use Resource Monitoring and Control (RMC), but that won't come until the next version of the StoreOnce software. Now we're using Data Protector.

What do I think about the stability of the solution?

It's been up and running now for four months and we haven't had any issues.

What do I think about the scalability of the solution?

I just say I need X terabytes and I'm done. At the moment, we have around 150TB and we expect to grow because we're going more and more to video. We have four newspapers and an online presence with videos embedded in our stories.

Which solution did I use previously and why did I switch?

We were using a very old backup platform with tapes and an older version of Data Protector. We upgraded Data Protector and bought StoreOnce.

What other advice do I have?

I think you just have to experience it. You'll see that companies that use it have a good experience with it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free HPE StoreOnce Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free HPE StoreOnce Report and get advice and tips from experienced pros sharing their opinions.