Senior Technical Consultant - HPE at a computer software company with 201-500 employees
Consultant
Provides network security, is user friendly, stable, and scalable, and has a lifetime warranty
Pros and Cons
  • "The main benefit of this product is the lifetime warranty, up to 99 years. For example, if your switch card fails after 10 years, and the hardware fails, it will be replaced with the very same switch or the equivalent model available at the time."
  • "HPE Wireless WAN could provide better access points and better pricing."

What is our primary use case?

We use it to obtain seamless roaming. So many people want to roam from one room to another room, and at that time, they don't want their video call to disconnect. HPE Wireless WAN helps with this.

How has it helped my organization?

HPE Wireless WAN provides security so that your networks can't be hacked. Also, the lifetime warranty protects your financial investment.

What is most valuable?

The main benefit of this product is the lifetime warranty, up to 99 years. For example, if your switch card fails after 10 years, and the hardware fails, it will be replaced with the very same switch or the equivalent model available at the time.

So, you won't experience network failure beyond a day because of advanced replacement. Your product won't fail, and your financial investment won't fail either.

It is also stable, scalable, and user friendly.

What needs improvement?

HPE Wireless WAN could provide better access points and better pricing.

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For how long have I used the solution?

I've been using HPE Wireless WAN for the past six years.

What do I think about the stability of the solution?

There are no issues with the stability of the product.

What do I think about the scalability of the solution?

It is very scalable. There are no issues with it. It can be scaled each year, for instance.

How are customer service and support?

HP technical support is better than that of anyone else. They have two types of support packages: partner care and foundation care. With partner care, the partner will support the L1 and L2 levels, and HP will support the L3 level.

If you buy the foundation care package, HP can support at the L1 level itself. They can remotely do the installation as well.

How was the initial setup?

Installation is usually easy. I am currently working on training our partners to do the installation themselves.

What about the implementation team?

Depending on the type of deployment, you may need one person to a hundred people. Usually, the first deployment can be handled by one person.

What other advice do I have?

I would rate this solution at ten on a scale from one to ten. I would say that quality wise, it is on the higher end of the scale, whereas price wise, it is on the medium end of the scale.

If you use a cloud solution and then after two or three years decide that you do not want a cloud solution, it may not be possible to switch to on-premises with solutions like Cisco Meraki. However, it is possible with HPE Wireless WAN.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Network Administrator at a real estate/law firm with 201-500 employees
Real User
Flexible, easy to install, and reliable
Pros and Cons
  • "The most valuable feature of this solution is flexibility."
  • "The installation is easy. However, my implementation is complicated and you would need special training to complete it."

What is our primary use case?

We use the HPE Wireless WAN as part of our overall networking solution.

What is most valuable?

The most valuable feature of this solution is flexibility.

For how long have I used the solution?

I have been using this solution for approximately five years.

What do I think about the stability of the solution?

I have never had an issue with stability.

What do I think about the scalability of the solution?

The solution is scalable.

At the height of our daily usage, there are approximately 500 users.

Which solution did I use previously and why did I switch?

I have previously used Aruba and Cisco solutions.

How was the initial setup?

The installation is easy. However, my implementation is complicated and you would need special training to complete it.

What about the implementation team?

I used an internal team of two that does the implementation of the solutions.

What's my experience with pricing, setup cost, and licensing?

The solution is quite expensive. You have to pay for every node and it can get expensive fast, it is approximately £3,000 per month.

What other advice do I have?

I recommend this solution to others.

I rate HPE Wireless WAN an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Wireless WAN
March 2024
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Senior Executive at a leisure / travel company with 201-500 employees
Real User
Easy to use and integrate
Pros and Cons
  • "HPE Wireless is easy to use. Integration is not an issue. It is easy to integrate HPE Wireless with any operating system and other brands of switches."
  • "The HPE Wireless dashboard could be more user-friendly."

What is our primary use case?

We are using HPE Wireless for endpoint connections in our office. All of the notebook and mobile users work with it, so in total, it's around 50 users or fewer.

What is most valuable?

HPE Wireless is easy to use. Integration is not an issue. It is easy to integrate HPE Wireless with any operating system and other brands of switches. 

What needs improvement?

The HPE Wireless dashboard could be more user-friendly.

For how long have I used the solution?

I've been using HPE Wireless for several years. 

What do I think about the stability of the solution?

HPE Wireless is very stable. 

How are customer service and support?

Technical support is great. When we initiate a ticket, they respond quickly with help troubleshooting, and they're very friendly.

How was the initial setup?

Installing HPE Wireless is straightforward, but we still run into difficulties sometimes. The last time we installed it, it took about two hours. The vendor helped us. 

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, HPE Wireless is quite reasonable.

What other advice do I have?

I rate HPE Wireless 10 out of 10. I would recommend it. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Managing Director at P & P Enterprise Solution Co.,Ltd.
Real User
Top 5
High quality, plenty of features, and simple setup
Pros and Cons
  • "The most valuable features of HPE Wireless WAN are high quality and capability."
  • "The price of HPE Wireless WAN should be reduced."

What is our primary use case?

We are using HPE Wireless WAN in hospitals and governments to serve the network connection to devices, such as phones.

What is most valuable?

The most valuable features of HPE Wireless WAN are high quality and capability.

What needs improvement?

The price of HPE Wireless WAN should be reduced.

For how long have I used the solution?

I have been using HPE Wireless WAN for approximately eight years.

What do I think about the stability of the solution?

HPE Wireless WAN is highly stable.

What do I think about the scalability of the solution?

We have approximately 200 devices connected to the solution.

How are customer service and support?

The solution is very effective and because of this, I have never had to open up a ticket to support.

How was the initial setup?

The setup of HPE Wireless WAN is not complex. It took us approximately one month to deploy the solution with 200 devices.

What's my experience with pricing, setup cost, and licensing?

The price of HPE Wireless WAN is high.

What other advice do I have?

I rate HPE Wireless WAN a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Technical Operations Manager at a tech services company with 51-200 employees
Real User
Simple to configure with good management visibility and helpful technical support
Pros and Cons
  • "Setting up the solution initially is very easy."
  • "I would say that the integration with other vendors in areas such as management or the visibility of other vendors in the management tools could be improved."

What is our primary use case?

We primarily use it with government organizations or in healthcare. 

What is most valuable?

The simplicity of the configuration process is very useful to us.

The visibility of the management is great.

The features are excellent.

We find the security to be very good.

Setting up the solution initially is very easy.

Stability has been great so far.

Users can scale the solution if they need to.

Technical support is helpful.

What needs improvement?

I would say that the integration with other vendors in areas such as management or the visibility of other vendors in the management tools could be improved.

Overall, I'm good with what is on offer right now.

For how long have I used the solution?

I've been using the solution for about five or six years at this point. It's been a while now. 

What do I think about the stability of the solution?

Stability in general is quite good. I can't recall coming across bugs or glitches. It doesn't seem to crash or freeze. It's very reliable. 

What do I think about the scalability of the solution?

The solution scales very well.

We have about 4,000 users on the product at this time.

We do have plans to increase usage in the future. 

How are customer service and support?

Technical support has been very good. We are quite satisfied with the level of service we get. 

Which solution did I use previously and why did I switch?

We just use HP and Aruba at this time. 

How was the initial setup?

I have found the initial implementation to be very simple and quite straightforward. A company shouldn't have any issues handling the process. 

The deployment itself took two or three days. To deploy the solution, we needed about ten people. 

What about the implementation team?

We used a reseller and they assisted with the initial implementation. We did not do it ourselves.

What's my experience with pricing, setup cost, and licensing?

We pay a yearly licensing fee. It's just a standard fee with no additional costs. 

What other advice do I have?

We're a partner. 

I'd advise new users to just try the new models. Don't be afraid of implementing the new features and try to integrate with clear paths and other security solutions from Aruba to obtain a better outcome.

I would rate the solution at a ten out of ten overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Manager, Information Technology at a university with 201-500 employees
Real User
Top 5Leaderboard
Helpful technical support, stable, and straightforward installation
Pros and Cons
  • "The support has been responsive and helpful."
  • "The scalability is good, but it could improve."

What is our primary use case?

We are using HPE Wireless WAN for network security.

For how long have I used the solution?

I have been using HPE Wireless WAN for approximately 10 years.

What do I think about the stability of the solution?

The solution is scalable.

What do I think about the scalability of the solution?

The scalability is good, but it could improve.

We have approximately 200 locations using this solution.

How are customer service and technical support?

The support has been responsive and helpful.

How was the initial setup?

The installation is straightforward and can take approximately four hours.

What about the implementation team?

I did the implementation of the solution myself.

We have a two-person team for the maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

We have been satisfied with the price.

What other advice do I have?

I would recommend this solution to others, HPE Aruba is one of the best in the world. We are using an older version and I would advise others to implement the newest one.

I rate HPE Wireless WAN an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of IT Network Division at Panorinformatika
Real User
Supports latest technology, highly reliable, and provides helpful technical support
Pros and Cons
  • "The most valuable features of this solution are it supports the newest virus technology, which helps with bandwidth, and is very stable."
  • "In the next release of the solution, there should be better integration with other platforms."

What is our primary use case?

This solution is used for network access with updated features.

What is most valuable?

The most valuable features of this solution are it supports the newest virus technology, which helps with bandwidth, and is very stable. They are able to provide many different types of EPS in different situations, such as indoor and outdoor. Additionally, they provide a higher level of services compared to other solutions.

What needs improvement?

In the next release of the solution, there should be better integration with other platforms.

For how long have I used the solution?

I have been using this solution for approximately two years.

What do I think about the stability of the solution?

I find the solution stable. 

What do I think about the scalability of the solution?

The solution is scalable. We have more than 100 customers using it.

How are customer service and technical support?

The support of the solution is great and we are very satisfied with it.

How was the initial setup?

The installation of the solution was very simple and took only a couple of minutes. 

What about the implementation team?

We have approximately 15 administrators for the deployments and maintenance.

What's my experience with pricing, setup cost, and licensing?

There is a license for this solution and the license is normally paid annually but this depends on the contract.

What other advice do I have?

I rate HPE Wireless WAN a ten out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Insolvency Practitioner and Director at a financial services firm with 11-50 employees
Real User
Complex to setup, doesn't integrate well with Microsoft, and the technical support is appalling
Pros and Cons
  • "It's easy to use."
  • "The scalability and the support could be better."

What is our primary use case?

We primarily use this solution to back up everything and we use it for sharing files.

What is most valuable?

It's easy to use.

What needs improvement?

The initial setup could be simplified. 

The integration with Microsoft could be improved.

The scalability and the support could be better.

For how long have I used the solution?

I have been using this solution for 18 months.

We are using the latest version.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

I wouldn't say that this solution is massively scalable. The scalability could be improved.

We have 24 users in our organization.

In the foreseeable future, we have plans to continue using this solution.

How are customer service and technical support?

Technical support is appalling.

How was the initial setup?

The initial setup was very complex. There were many problems integrating with Microsoft.

It took a good few weeks to deploy.

What about the implementation team?

We had the help of a consultant.

What's my experience with pricing, setup cost, and licensing?

We don't pay a licensing fee, we purchased the product.

What other advice do I have?

I would not recommend this solution to others because of the initial issues.

Because of the issues with the installation and the integration, I would rate this solution a two out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: March 2024
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