HCL Sametime Valuable Features
MT
Mogana Tashiani
Consultant and Research Analyst (Technology) at Frost & Sullivan Asia-Pacific
The most valuable features are:
- I can view the statusĀ and availability of colleagues or team members, which makes it easy to approach them when they are available.
- Sametime is integrated with IBM Notes.
- I can easily chat over Sametime rather than sending emails. The response rate is quite high or instant with Sametime chat.
- Sametime has emojis for ease of communication.
A very good communication and real-time collaboration software. It is simple, fast, reliable, keeps history and the best feature of all is its intelligence. It can detect if a user is away from keyboard and auto changes the status to away. So in case one forgets to change his/her status, it auto changes the status to away.
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FP
Fabio Pereira
Support Analyst at a tech services company with 51-200 employees
- Audio and video calls
- Faster communication than chat
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