IBM X-Force has shortened our lifecycle for cyber security investigations. Threat analysis activity can take a lot of time. Providing this service to  customers require a quick turn around time . So besides using it in my data center, I have  multi-tenants SOC environment , with tenants belonging to other Customers that I monitor. So if a customer comes to me and says, "what does it exactly mean for us?" I can quickly leverage a tool that helps me to get quick visibility, quick understanding, quick investigation, quick drill down, and be able to close their offenses and issues as quick as I can. 

X-Force has the ability to integrate with other solutions such as Cisco Threat Grid cloud. It's quite intergrable so you can actually integrate and get all the threat intel such geography , blaclisted domains , hashes to watch out for , IP  , malware and URL information. Access to all this gives you some intelligence into what you're trying to investigate and what you will be trying to understand.

It has a lot of artificial intelligence features. It helps us detect a lot of threats. What is more important, we are able to sense and detect more threats than what we are able to predict today. IBM is investing more into AI and other areas at the moment.

This product has helped to increase staff productivity. For example, two years from now, we may end up letting go five to ten people more from a SOC analyst standpoint.