At this stage, we have don't really have any issues that have caused us any significant problems.

As with all such platforms, Enterprise Process Center is a complex tool and there are many capabilities and features that take time to learn. We have only begun to scratch the surface of the EPC, so we are still early in our learning cycle. While the available help and user documentation are highly informative, adding links to short how-to videos would be extremely useful. We can see that Interfacing has already been working on this over the first half of this year.

While we have yet to explore the tool's capabilities fully, I can't think of any immediate drawbacks. However, on the process mining side, there's potential for improvement to gain deeper insights into process functionality. Additionally, there's always room for enhancement in the user interface.