Juniper Ethernet Switches Room for Improvement

MM
Specialist in Network Security at RayanCo

To make the product better, I think that the company needs to do more testing before releasing versions of the operating system. In many versions, there are bugs in the Junos OS. For example, with some versions of the Junos OS, a specific function or some functions do not work correctly and you have to then change to another version to get the functionality back or make the product stable. Some versions of the Junos OS can create problems in integrations with Citrix and of course in other platforms because the OS has some bugs that cause instability. When you are using or when you find a stable OS, everything works okay. But I have had many experiences with some versions of Junos OS that have bugs and I am forced to migrate to another version of the OS either as an upgrade or even a downgrade. It will work in the end, but it should not be necessary to discover if an OS version is good or not.  

Something that I might like to see added to Juniper switches is the opportunity to use some NAT (Network Address Translation) features with it. I am not sure if it is possible or not. But having some NAT features would be nice and offer some other kinds of flexibility.  

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CEO at Enterprise Design Group

Whether you are a Fortune 500 company or a small operation, you might have the same requirements for security features. There are security features related to Mac addresses that are present and high-end switches that lack some of the same flexibility in the lower-end switches. We may be talking about the difference between an EX2300 and an EX5500 model switch. It is the same manufacturer. It would be nice to have more of that security relevance in every level switch, regardless of the price tag or the model. It is just like the fact that you have the VLAN capability on all of them. I think the security features should generally be more available instead of scaled up and down with the product.  

Going into the future, you will probably see more fully meshed networks that have multiple internet-facing routes. These should go in an SD-WAN on a fiber-based VLAN. You may have coax services like Spectrum or Cox Cable providing internet avenues. Or you may also have a 4G or 5G modem doing the same thing in providing additional connection avenues. In the end, I think that the switching on that type of architecture and the routing needs to get a little more intuitive.  

Obviously, you can take care of the situation with routing tables and other methods. I think we are going to need to start seeing some kind of AI to assist with some of what we really want to accomplish from a policy standpoint to achieve better efficiency.  

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Compliance, Security & Testing Manager at a financial services firm with 11-50 employees

It would be nice to have a more available list of modules that you can get for this solution. One of the hardest things that I've found when I go looking for modules on those switches is actually finding a thorough list of them.

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Learn what your peers think about Juniper Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2021.
511,607 professionals have used our research since 2012.
MB
Federal Field Systems Engineer at a government with 51-200 employees

There are no weaknesses that I know of with Juniper.

When it comes to Juniper and other vendors such as Cisco, it comes down to pricing. Customers want value for the least amount of money.

Some areas of technical support could be better.

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Network and Service Development Manager at a comms service provider with 51-200 employees

The protocols can be tunneled, but on a global basis, not on an interface, and this is a feature that should be added.

I would like to see all of the features unified between platforms, families, and models. This would make it easier to upgrade later, without having to change the configuration.

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SB
System Engineer at a comms service provider with 1,001-5,000 employees

The management platforms for the network need improvement.

The pricing for support needs to be reduced, and the lead time for the switches should be lower.

They may already be working on this but I would like to see improvements with visibility, analysis of the traffic, and similar features. When you compare with other manufacturers, they have to work in these areas more.

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District Technology at a educational organization with 1,001-5,000 employees

Updates and management tools: 

  • The updates are constantly broken, which has been a problem for years. You definitely need to read the release notes to understand the whole situation before upgrading.
  • The management tools are nice, but they are limited in their abilities. The tools suffer from upgrade problems.
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IT Administrator at RC Network Solutions Pvt Ltd

In the next release of this solution, I would like to see better integration with software-defined networking.

The coding can be simplified a little bit.

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Video conferencing Admin at Akshara Enterprises India Pvt Ltd

The problem is with Juniper is the OS. Not everyone knows about Junos. If they are comfortable with using Junos then it will be the best switch. More people are accustomed to the Cisco platform, especially with the CLI or the graphical interfaces.

Juniper has its own operating system called Junos.

I would like the ability to integrate with other operating systems.

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EM
Senior Systems Engineer at a manufacturing company with 501-1,000 employees

Wireless and monitoring definitely could be improved. 

I would like to see better monitoring in the next release.

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IR
Manager at Delta X

The interface could be better. It needs improvement.

We do everything in configuration files and it is not simple. It is quite complicated when you configure some rules for the firewall because it has several firewall levels.

In some switches, at times we have some issues, but it's on the infrastructure part and it's not the latest hardware.

In the future, I would like to see more standardized software. For example, some of the switches use some features that should be implemented in Juniper.

The software should be more stable.

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Manager - IT at a non-tech company with 1,001-5,000 employees

We don't have any issues with the product and as long as they continue giving good service it's fine for us. The price is competitive, and we use our online interface only and don't go through a GUI.

We don't have any pain points. 

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FR
Head of Infrastructure Network & Security at a comms service provider with 501-1,000 employees

The configuration could be made simpler.

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KE
Service Manager at a energy/utilities company with 1,001-5,000 employees

They need to have more marketing in Egypt.

The technical support in Egypt needs to be improved because I was struggling to get technical support.

Having documentation provided in Arabic would be nice, but not necessary, as most everyone speaks and understands English well enough.

I would like to have customer support on the ground.

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NV
Owner at a tech services company with 1-10 employees

The upgrade procedures could be better. 

The upgrading of the system should be simplified and made faster.

In the next release, I would like to see them maintain the stability.

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DA
Data Center Architecture and Planning at a comms service provider with 1,001-5,000 employees

We're currently in the process of switching to Cisco as we haven't been too happy with Juniper.

We are undergoing a migration to software-defined networking. Different vendors have to integrate with each other and we are not seeing this type of capability within Juniper. We are getting left behind in this technology trend by staying with this solution. Juniper is also losing a bit of market share because of this. 

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SJ
Senior Network Engineer at a tech services company with 1,001-5,000 employees

Stability is an area that needs improvement.

They could improve the code, as there are some issues with it.

Marketing could be better.

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DM
IT at a construction company with 201-500 employees

Stability could be better, especially during a reboot. We have had some issues recently with the software getting corrupt on reboot, which causes a lot of downtime.

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MK
Managing Director at Spans Partner Gmbh

Its distribution channel and the ease of availability should be improved.

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Learn what your peers think about Juniper Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2021.
511,607 professionals have used our research since 2012.