Juniper MX Series Routers Reviews

We use the solution primarily with all of our customers. I work for a Telecommunication provider, and therefore we have a lot of customers that we support. We implement this product according to our customer's requirements. 

It's a good product.

The solution should be a little bit better at VPN items. It should be improved for end users.

The solution needs to offer SDN features.

The solution needs to figure out how to integrate the cloud in the future.

I've been using the solution for five or six years now. It's been a while.

The solution is quite stable. We've found it to be very good. There aren't bugs, glitches, or crashes.

The solution is scalable. It's very flexible. It's worked well for us over the years.

The amount of users varies from customer to customer. Their sizes vary from ten locations to more than one thousand. Each client is unique and has different scaling needs.

We've been in touch with technical support over the years. We're very happy with their level of support. I always talk directly to them or I send emails via the collection site platform. They've been great.

We use both Juniper and Cisco switches.

The initial setup is not too complex. It's actually pretty straightforward. However, the level of difficulty of the implementation depends on the complexity of the customer. Deployment could take anywhere from a week to two weeks depending on the client's requirements and their company's own complexity levels.

I'm from the technical department, so I don't handle billing or licensing. I wouldn't know what the exact costs are for the solution.

I'm not sure which version of the solution we are using.

It's not that I don't like the product, but I prefer the SDN solutions. It's a good product. My personal preference is for direct, however.

Juniper solutions are very flexible and very good. They offer very good performance. I have no problems with them. I'd feel comfortable recommending the solution. Other companies should try it out.  

I'd rate the solution eight out of ten.

Our organization recommends Juniper MX Series Routers to our clients for their networking requirements depending on their needs. These routers are suitable for companies of all sizes.

We are able to easily build chassis with Juniper MX Series Routers.

The documentation needs to be updated to reflect the changes made in the latest update. There have been instances where we followed the documentation, only to realize that the options had been altered in a recent update.

I am currently proposing Juniper MX Series Routers to my clients.

The technical support is satisfactory.

Positive

We offer routers based on our customers' requirements, including Cisco, Arista, and Huawei, in addition to Juniper MX Series Routers.

Implementing Juniper MX Series Routers can be easy or complex, depending on each situation and whether firmware needs to be updated or if there are any bugs.

The prices for Juniper MX Series Routers are reasonable.

I give Juniper MX Series Routers a nine out of ten.

Integrating Juniper solutions into a non-Juniper environment is feasible.

I recommend Juniper MX Series Routers.

The Juniper routers make up the backbone of networks for our customers. The majority of them are service providers, although some of them are enterprise-level organizations.

The most valuable feature is the capacity and throughput of the firewall. It is measure in terabytes.

The flexibility of the MPLS configuration is very good.

If you are setting up a site-to-site VPN between a Juniper and Cisco device then you may encounter some issues. Cisco devices need to use a GRE tunnel, which is not needed on Juniper devices. Juniper runs directly on it, and it is called a Secure Tunnel Interface.

The technical support varies by region and can be slightly improved.

I have been using Juniper Enterprise Routers for around four years.

These switches are very stable. I have some customers in banking and other industries in the Arab Gulf areas like the UAE, Dubai, and Saudi Arabia who have been running for more than ten years. Some of the devices need to be phased out, but they are still in production and stable.

As with any other product, you might find bugs. However, it is acceptable and can happen with any vendor. This is one of the crucial areas with Juniper because if you have OneTouch Service, the updates and bulletins are available.

With respect to scalability, this is one of the best solutions that I have ever seen. I have been deploying solutions for ten years in the Arab Gulf areas like the UAE, Dubai, and Saudi Arabia.

The quality of technical support depends on the region. For me, Cisco is number one in technical support, regardless of my preference for products from Palo Alto and Juniper, Cisco is number one in terms of response time and ticket tracking.

With respect to Juniper, I think that they might come in second.

I have used similar solutions by Cisco and Palo Alto.

The Cisco technical support is superior.

This solution is not difficult to deploy. I would say that it is straightforward. However, the first time somebody does it, they might find it difficult to deploy and configure. This is because they aren't familiar with it. When somebody has the proper training and hands-on experience, it is not that difficult.

If the high-level design and low-level design is in place, and the high availability deployment areas are ready, then it will take approximately two hours to deploy. This time includes production testing that avoids downtime, and we also consider the In-Service Software Upgrade (ISSU).

Where I am working now, it is very easy because we have all of the templates. It doesn't take much time. I can imagine that in some enterprise environments they take longer because they are lacking the technical hands, or the tools, or the templates.

I have hands-on experience deploying this solution for our customers.

Juniper is a leading company in MPLS technology and its equipment was one of the first ones that were ready for it. This is why juniper devices are often used by service providers, more so than Cisco devices. Juniper is one of the leaders in deploying the ISSU feature, although it now exists in Cisco and other solutions as well.

Certain Juniper models can be used only for the routing tables, which is important because in some cases, the routing table size is one of the factors.

My advice to anybody who is implementing this solution is to first have the proper training to help understand the product and all of its features. In most cases that I have seen, the company will order the device and are not aware of the features. They might have issues with sizing or getting the wrong product. Customers need to review the products in the context of their requirements and then build the high-level and low-level designs based on those requirements. Absolutely, you should not try to configure the device before completing the training because you need to take security into consideration.

Overall, this is a good device.

I would rate this solution a ten out of ten.

We are a wireless internet service provider that distributes internet service. We deal with two different service providers and the hardware we use includes Juniper Enterprise Routers.

This product is being used as my edge router.

The most valuable feature is reliability. The hardware has been very good.

The web interface can be improved. It should be more user-friendly. I can't set up everything because it is a little bit hard to use.

I have been using the Juniper routers for between four and five months.

The stability of this product is very good.

Scalability-wise, this is a good solution.

I have approximately 400 users.

I would rate their technical support and eight out of ten. I would like to see a better product library or knowledge base. The manuals are there, but the information is very technical. Having more examples would be helpful.

I also use hardware from MikroTik and Ubiquity. I found that the hardware from MikroTik wasn't very good, and Juniper is more reliable.

I found the initial setup a little bit hard because I was learning it from the Juniper website as I was doing it. The deployment took about two months.

I deployed this solution on my own.

Overall, this is a very good product. It is a very stable solution and I can recommend it. The only difficulty is that it is hard to set up.

I would rate this solution and eight out of ten.

Juniper Enterprise Routers is a network solution that is good for the data center, for campus, and for branches' solutions, too.

Juniper Switches is stable, easy to use, flexible, and has good performance. Also, the technology is good. It has a lifetime warranty and the prices are also very good.

In terms of what could be improved, they could extend the software warranty to be for its lifetime, as well. At the moment, the software warranty is limited, I think to one year.

I have been using Juniper switches for four years. We are using the latest version.

Our technical team for deployment and maintenance consists of two, mainly admin.

We have a hundred people using it in our organization.

They have a lifetime warranty for most products, which is good.

The initial setup is straightforward. They have a lot of tools to do the setup. They are also either remote or cloud-based for very technical people, with hands-on scripting, too.

There are Switches where you don't need to do anything and others where you have to do a lot of things because the environment is complex. So you don't know how long it will take.

But the deployment is easy enough. The issue is that the networks get more and more complex so you have to take care of all the details in the programming if you are setting up a complicated network. If you are setting up an easy network, you plug it in to the power and you are there.

When you buy the product, it has everything inside. Only very special cases require some licenses, but they are quite special and normally you'll have a reason to get these special licenses. So the licenses are quite good.

The license does not cost anything.

On a scale of one to ten, I would rate Juniper Enterprise Routers a 10.

I would definitely recommend Juniper Enterprise Switches for users who want to integrate it.

We use it as a central router for both 10G and 100G ports. We are an internet exchange, so we need to have a router for connecting our partners. We use Juniper Enterprise Router only in the backbone application. We don't have any end users. Therefore, we don't heavily use access lists or filters, but we bought a firewall card in order to protect our root servers, web servers, etc.

It is very stable and scalable.

The third-level customer support coming from Juniper itself could be much better. To get assistance from Juniper, we sometimes have to wait for weeks and months. I don't really appreciate that. Their support should be faster.

I have been using this solution for around two years.

It is very stable.

It is very scalable.

We are very happy with the local support provided by our local system integrator, but to get assistance from Juniper, we sometimes have to wait for weeks and months. I don't really appreciate that. Their support should be faster.

Our experience is different for different Juniper boxes. The installation was okay for MX100, but it was not that easy for MX200. For QFX5120, it was a nightmare.

We are not an end-user provider. We are a backbone company. Internet exchange is the central point for the internet in every region. We have connected around 10 customers on one router. We have three routers in our network.

It is not a huge installation. You just need two people for its installation. My partner and I have 25 years of experience in the business, and we install it ourselves. We also take support from a system integrator. For the second level of support, we use JTAC.

I would rate Juniper Enterprise Routers a ten out of ten. We plan to keep using this solution.

We primarily use the solution in our usual deployments. We use it for firewalls with smaller brands and other levels of applications.

The entire Juniper space is very good.

Users are able to easily configure the whole solution via simple data.

One thing that the product can do better is clustering. Rather than just having two of them, it would help if there was one cluster to extend to more notes in the cluster itself.

I can't think of any features that are missing in the product.

I've been using the solution for a couple of years.

There are only two clusters, so it makes scalability a bit of an issue.

I don't directly deal with technical support. I wouldn't know how they are in relation to the assistance they offer clients. Operations deals with them and they have a contract with them.

The initial setup wasn't complex. It was straightforward. We didn't have any issues with the initial implementation.

As integrators, we help advise clients on the best ways to handle implementations and can assist with the process as well.

We are simply an integrator. We are advise clients about the product. We don't have a partnership directly with Juniper.

I'd rate the solution eight out of ten. They're a good solution to work with.

We use this solution as the backbone of our network.

The most valuable feature is the capacity of the throughput for the firewall.

The flexibility in the MPLS configuration is very good.

The price of this solution should be improved.

If you have a VPN tunnel with one side Juniper and the other side Cisco then you might face some issues.

In terms of stability, this is one of the best solutions that I have ever seen. In the Arab Gulf areas like Dubai, we have some deployments that are more than ten years old and they are still stable. They should be phased out, but they are still in production and stable.

It is possible that you might find some bugs, but this happens in any product. I would say this is one of the crucial areas, but if you have the OneTouch service with Juniper then you will receive the bulletins and updates for bug fixes.

Technical support for Juniper is good, but it is not as good as Cisco. Cisco is number one for technical support, and Juniper may be the second.

We also have experience with Cisco routers, and their technical support is number one.

When you are not familiar with this solution it seems difficult to configure and deploy. Once you have the proper training and hands-on experience, it is not that difficult.

For me, the initial setup is straightforward. I configure the hostname, use the interfaces, and configure the routing. All of this stuff should be included in the low-level design. We have developed a template to make this easier.

If everything is ready, including the high-level and low-level design, then you can deploy this solution in approximately two hours.

We deploy this solution ourselves, and we are careful to take steps in order to avoid downtime. We also take the In-Service Software Upgrade (ISSU) into consideration.

An additional license can be purchased for support of a next-generation firewall.

Juniper is a leading company in the MPLS technology, which is one of the reasons that they are used more often than Cisco by service providers.

My advice to anybody who is implementing this device is to have the proper training, first. It should not be configured before the training is complete. Also, be sure to understand the product and the features that it has to offer. In most of the cases that I have seen, the company is not really aware of the features. This means that they might have sizing issues with the product and end up with the wrong one. The high-level and low-level design should be based on the actual requirements.

Sometimes, adding services to the appliance is not what you want to do. You can use this router only for routing tables in some cases because, for service providers, the routing table size is one of the major factors. Whether it is Cisco, Juniper, Fortinet, or Palo Alto, you will see a reduction in throughput for every service that is added to the appliance. This is why proper design is so important.

Overall, this is a good device.

I would rate this solution a ten out of ten.