Sr. Backbone Architect at NTT Global Networks Incorporated
MSP
Top 20
Highly scalable, many useful feature, and reliable
Pros and Cons
  • "I have found the most useful features to be layered VPNs, IPsec, VPLS, and firewall filters."
  • "The solution could improve by providing enhancements to built-in SDN or SDWAN."

What is our primary use case?

Juniper Enterprise Routers are used for network security.

What is most valuable?

I have found the most useful features to be layered VPNs, IPsec, VPLS, and firewall filters.

What needs improvement?

The solution could improve by providing enhancements to built-in SDN or SDWAN.

For how long have I used the solution?

I have been using Juniper Enterprise Routers for approximately 20 years.

Buyer's Guide
Juniper MX Series Routers
March 2024
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What do I think about the stability of the solution?

The solution has been stable.

What do I think about the scalability of the solution?

Juniper Enterprise Routers is a scalable solution.

We have three teams, totaling approximately 300 people, that use the Juniper Enterprise Routers.

How are customer service and support?

The Juniper technical support agents should have more technical and hardware knowledge of Juniper routers and switches. Most of the time when we have an issue is from the hardware side. The troubleshooting should be more hardware-based.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is better than other competitors, such as Cisco. We receive a lot of discounts which make the price less expensive and attractive.

Which other solutions did I evaluate?

I have evaluated other solutions, such as Cisco.

What other advice do I have?

I rate Juniper Enterprise Routers an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Network Engineer at a university with 201-500 employees
Real User
Top 20
It's a very good and reliable product, we had a marvelous experience with it
Pros and Cons
  • "I would say it is very user-friendly."
  • "It is not scalable, unfortunately."

What is our primary use case?

This is one of our routers. We use it for routing the network of the university.

What is most valuable?

I would say it is very user-friendly.

What needs improvement?

There are some memory issues. I don't know if it is already fixed in the later version. 

I would like a graphical user interface. Again, we don't know if it has already been included as we're using a pretty old version.

For how long have I used the solution?

We have been using it for ten years now. We are not using the latest update, unfortunately.

What do I think about the stability of the solution?

It is a very stable solution. I would rate it nine out of ten.

What do I think about the scalability of the solution?

It is not scalable, unfortunately. It has a limited interface number, so we cannot scale it very well. About 4,000 users in our organization take advantage of its services.

How are customer service and support?

I don't have any experience with their technical support.

Which solution did I use previously and why did I switch?

We used Cisco routers. It was quite expensive to maintain, thus we switched it.

How was the initial setup?

The setup was very straightforward.

What other advice do I have?

It's a very good and reliable product. I would rate it eight out of ten. I can recommend it but not over the other routers in the market. We had a marvelous experience with it, but we don't have extensive experience with other vendors.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Juniper MX Series Routers
March 2024
Learn what your peers think about Juniper MX Series Routers. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
769,599 professionals have used our research since 2012.
Network Engineer at Houston Technologies
Real User
Top 5
Helps us with design and is scalable with a good performance
Pros and Cons
  • "The performance is good."
  • "The security features could be better."

What is our primary use case?

We use this solution for the design. The performance is good. 

What needs improvement?

The security features could be better. 

For how long have I used the solution?

We have been using this solution for about three years. I believe we are using versions 4200 and 9600.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

It is a scalable solution. We have about five members using the solution. There is no need to increase usage right now. 

How are customer service and support?

We have worked with the technical support and they are good.

Which solution did I use previously and why did I switch?

We did not use any other solutions before Juniper Enterprise Routers.

How was the initial setup?

The initial setup was good, and there were no problems.

What other advice do I have?

I rate this solution a ten out of ten, and I recommend it to others.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Engineer at a university with 201-500 employees
Real User
Top 20
User-friendly, efficient, and has good functionality
Pros and Cons
  • "I think that the extensions are very valuable. The way you can test the configuration before applying that configuration permanently is very helpful. The rollback configuration is also very useful."
  • "In terms of improvement, I would like for it to effectively protect against the broadcast storms, multicast storms, and DDoS attacks."

What is our primary use case?

Our primary use case is as a border router.  

What is most valuable?

I think that extensions are very valuable. The way you can test the configuration before applying that configuration permanently is very helpful. The rollback configuration is also very useful. The logs, the way they have implemented their system, it is similar to a Linux machine. These features work very well.  

What needs improvement?

As with almost any product except for something that is already free there is always room for improvement in the price. If you wanted to use some type of server, you have to buy the license. I would like to see more options for free, legal usage of features.  

In terms of improvement, I would like for it to effectively protect against the broadcast storms, multicast storms, and DDoS attacks.

For how long have I used the solution?

We have been using Juniper Enterprise Routers for about six years now.  

What do I think about the stability of the solution?

Stability is excellent. Really excellent.

What do I think about the scalability of the solution?

There are three or four thousand end-users daily. We require four technicians for maintenance.

Scalability is an aspect in which we'd like to have more options. It's not easy to scale when we are limited to one or two 10G ports. 

How are customer service and technical support?

I believe that their current setup for support is an acceptable solution in general terms. They have quite a nice support system where you can find things easily by yourself. We're really happy about this.  

Which solution did I use previously and why did I switch?

Before using this solution we were previously using Cisco routers. We switched because we wanted 10G bandwidth from our provider. 10-G slots in Cisco were very, very expensive.

How was the initial setup?

The setup for the solution was surprisingly straightforward. I think it was because we just migrated from a Cisco router. There were tools available on the internet that translated the Cisco commands to Juniper commands. So it was very easy to do and very straightforward to build the new configuration.  

The leaning curve was not very steep.  

The deployment took about two days working full-time and the only person involved in the deployment process was me.  

What about the implementation team?

At one point we did use the help of an integrator but it was some point later after the initial configuration was done. We did that initial configuration directly from what we already had, using only the translation tools.  

Because we were not migrating. We were not inventing anything new. We were not building anything new. We were just migrating. That was why it was so easy. We already had the configuration, and we just wanted to deploy it to the new equipment. It was not custom, so it was simple.  

What other advice do I have?

Juniper is very user-friendly, efficient, and we're very happy with it. I don't know if there are other vendors that have the same kind of service out there. We are very pleased with the performance of the Juniper router.

The biggest I lesson I learned from using Juniper is never go back to Cisco.

I would rate it a ten out of ten. We're very happy with the current functionality.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Anoop-Kumar - PeerSpot reviewer
Video conferencing Admin at Akshara Enterprises India Pvt Ltd
Real User
Easy to use, good technical support, and secure
Pros and Cons
  • "The solution's main features are its security and ease of use."
  • "The solution could improve by providing better training to allow more sales of the solution in the market."

What is our primary use case?

Juniper Enterprise Routers can be used in many types of networks, such as school campuses.

What is most valuable?

The solution's main features are its security and ease of use.

What needs improvement?

The solution could improve by providing better training to allow more sales of the solution in the market.

For how long have I used the solution?

I have been using Juniper Enterprise Routers for approximately 10 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

There are good scalable options available with Juniper Enterprise Routers.

We have 60% of our customers using this solution.

How are customer service and technical support?

The technical support is good.

How was the initial setup?

The installation is easy and it does not take very long.

What about the implementation team?

We have certified engineers that do the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

There is a license for this solution and the price is very competitive. The cost is less expensive than some competitors, such as Cisco. There are additional costs for support licenses.

Which other solutions did I evaluate?

I have evaluated Cisco solutions.

What other advice do I have?

I would recommend this solution to others.

I rate Juniper Enterprise Routers an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Consultant at NE-Infracell
Consultant
Straightforward to set up, and it performs well in small medium ISP
Pros and Cons
  • "The most valuable feature is the standard routing protocol."
  • "Enhancing the capacity would be a welcome improvement."

What is our primary use case?

We are a system integrator in Indonesia and the Juniper Enterprise Routers are one of the products that we implement for our clients. Our customers are communication service providers and ISPs.

What is most valuable?

The compact multi service router has higher specifications to handle large routing table

What needs improvement?

I would like to see better network automation user interface for trouble shooting and monitoring. So there is a centralized management  UI , to make user easier to monitor the router performance.

For how long have I used the solution?

We have been working with Juniper routers for seven to eight years.

What do I think about the stability of the solution?

These routers are normally very stable.

What do I think about the scalability of the solution?

These routers are definitely scalable and can be integrated easily into the environment.

Our customers are not very big companies. They have a base of between 100,000 and 200,000 customers.

How are customer service and technical support?

We provide the first and second level of support to our customers. If we have a complex problems then we can contact the vendor through their portal on the website.

How was the initial setup?

The initial setup is very straightforward. On average, they take two or three weeks to deploy.

What about the implementation team?

We have engineers who are certified by Juniper and they deploy the routers for our customers.

What's my experience with pricing, setup cost, and licensing?

Some of our customers find this product high, as they are comparing to Chinese products.

Which other solutions did I evaluate?

When customers evaluate products, the Juniper Enterprise Routers are normally compared to the Cisco Catalyst devices.

What other advice do I have?

Overall, I find this to be a good product. The features are completely stable, customers are happy with their investment, although there is occasionally with the reliability of certain  modules.

I would rate this solution an nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Technical Consultant at a tech consulting company
Reseller
A stable solution that is easy to set up and has a good VPN capability
Pros and Cons
  • "The stability of Juniper is better than Cisco's."
  • "Better documentation to assist with implementation would be helpful."

What is most valuable?

The most valuable feature is the VPN.

The stability of Juniper is better than Cisco's.

What needs improvement?

I have some trouble understanding the Juniper technology.

Better documentation to assist with implementation would be helpful.

For how long have I used the solution?

I have been working with Juniper Enterprise Routers for about one year.

What do I think about the stability of the solution?

Juniper routers are stable.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and technical support?

The Juniper technical support is okay.

Which solution did I use previously and why did I switch?

I have more experience with Cisco Enterprise Routers. The main difference between them is that Cisco has more support documentation available online. In my opinion, Juniper Routers are more stable than Cisco Routers.

How was the initial setup?

The initial setup is not complex. It will take not more than 20 minutes to deploy.

What other advice do I have?

I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
Network Operations Center Manager at a tech services company with 51-200 employees
Real User
Suitable for an ISP environment that is starting small with plans to expand
Pros and Cons
  • "On the SRX, the firewall is very easy to configure, especially when you want to filter out traffic."
  • "Most IT equipment now has graphical interfaces, and there is a need for the Juniper routers to have a more intuitive web interface."

What is our primary use case?

The Juniper Enterprise Routers are being used in a purely ISP deployment. We are a carrier, and most of our customers are smaller ISPs.

We have several use cases include firewall restrictions for internal and external access, distribution switches, and the edge routers. The MX104 units are usually used for distribution.

What is most valuable?

The most valuable feature on the EX switches is qinq support, and on the SRX it is the firewall capabilities. These are the two that have been very helpful.

On the SRX, the firewall is very easy to configure, especially when you want to filter out traffic.

What needs improvement?

Most IT equipment now has graphical interfaces, and there is a need for the Juniper routers to have a more intuitive web interface.

In the future, because everything now is going cloud, any features that support or improve cloud services would be much appreciated.

For how long have I used the solution?

I have been using Juniper Enterprise Routers for close to three years.

What do I think about the stability of the solution?

We have only had one problem, which we haven't sorted out because of other, internal issues. We had a bug with an MX104 that we tried to deploy and it kept crashing. It hasn't been solved as of yet.

What do I think about the scalability of the solution?

When it comes to scalability, the MX104 and the EX switches are easy. However, the SRX500 model is very hard to scale.

I'm not sure how many users that our clients have, but in our group, we all use the Juniper devices.

How are customer service and technical support?

The technical support is very good and the documentation on the website is very accessible. Some of the deployments that we have done were made very easy because of access to this information. Without the vendor's help, we could have had difficulties during some of the deployments that we've done.

Which solution did I use previously and why did I switch?

I am not aware of any other solutions that we have used.

How was the initial setup?

The initial setup is not complex for me because I have a Cisco background, and it did not take long to get used to Juniper. If somebody has worked with Linux or Unix then the hierarchy is not that different.

I would say that if somebody is coming from a background of Cisco and a bit of Linux, they won't have any problem. However, for people that I've seen who don't have a pure IT background, they have difficulties getting used to it.

What about the implementation team?

I have deployed several of the routers on my own.

What other advice do I have?

From my experience in the ISP world, I think that Juniper Enterprise Routers are very good products. I would recommend this solution for anybody who is looking to start small and scale up because I think that you can easily do that using Juniper products.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Download our free Juniper MX Series Routers Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
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Buyer's Guide
Download our free Juniper MX Series Routers Report and get advice and tips from experienced pros sharing their opinions.