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Juniper Enterprise Routers OverviewUNIXBusinessApplication

Juniper Enterprise Routers is the #3 ranked solution in our list of top Routers. It is most often compared to MikroTik Routers and Switches: Juniper Enterprise Routers vs MikroTik Routers and Switches

What is Juniper Enterprise Routers?
Juniper MX Series 3D Universal Edge Routers, A portfolio of SDN-ready routing platforms that provide the industry-leading system capacity, density, and performance that enterprises, service providers, and cloud operators need to thrive in our always-on, hyper-connected digital world.

Juniper Enterprise Routers is also known as MX Series.

Juniper Enterprise Routers Buyer's Guide

Download the Juniper Enterprise Routers Buyer's Guide including reviews and more. Updated: October 2021

Juniper Enterprise Routers Customers
AARNet Pty Ltd, Allegro Networks, Atlantech Online, Availity, Baloise Insurance, Black Lotus, CATV, Blue Box
Juniper Enterprise Routers Video

Pricing Advice

What users are saying about Juniper Enterprise Routers pricing:
  • "An additional license can be purchased for support of a next-generation firewall."

Juniper Enterprise Routers Reviews

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AH
Network Infrastructure Program Manager at a non-profit with 1,001-5,000 employees
Real User
Top 5
Good flexibility, capacity, and firewall throughput

Pros and Cons

  • "The flexibility of the MPLS configuration is very good."
  • "If you are setting up a site-to-site VPN between a Juniper and Cisco device then you may encounter some issues."

What is our primary use case?

The Juniper routers make up the backbone of networks for our customers. The majority of them are service providers, although some of them are enterprise-level organizations.

What is most valuable?

The most valuable feature is the capacity and throughput of the firewall. It is measure in terabytes.

The flexibility of the MPLS configuration is very good.

What needs improvement?

If you are setting up a site-to-site VPN between a Juniper and Cisco device then you may encounter some issues. Cisco devices need to use a GRE tunnel, which is not needed on Juniper devices. Juniper runs directly on it, and it is called a Secure Tunnel Interface.

The technical support varies by region and can be slightly improved.

For how long have I used the solution?

I have been using Juniper Enterprise Routers for around four years.

What do I think about the stability of the solution?

These switches are very stable. I have some customers in banking and other industries in the Arab Gulf areas like the UAE, Dubai, and Saudi Arabia who have been running for more than ten years. Some of the devices need to be phased out, but they are still in production and stable.

As with any other product, you might find bugs. However, it is acceptable and can happen with any vendor. This is one of the crucial areas with Juniper because if you have OneTouch Service, the updates and bulletins are available.

What do I think about the scalability of the solution?

With respect to scalability, this is one of the best solutions that I have ever seen. I have been deploying solutions for ten years in the Arab Gulf areas like the UAE, Dubai, and Saudi Arabia.

How are customer service and technical support?

The quality of technical support depends on the region. For me, Cisco is number one in technical support, regardless of my preference for products from Palo Alto and Juniper, Cisco is number one in terms of response time and ticket tracking.

With respect to Juniper, I think that they might come in second.

Which solution did I use previously and why did I switch?

I have used similar solutions by Cisco and Palo Alto.

The Cisco technical support is superior.

How was the initial setup?

This solution is not difficult to deploy. I would say that it is straightforward. However, the first time somebody does it, they might find it difficult to deploy and configure. This is because they aren't familiar with it. When somebody has the proper training and hands-on experience, it is not that difficult.

If the high-level design and low-level design is in place, and the high availability deployment areas are ready, then it will take approximately two hours to deploy. This time includes production testing that avoids downtime, and we also consider the In-Service Software Upgrade (ISSU).

Where I am working now, it is very easy because we have all of the templates. It doesn't take much time. I can imagine that in some enterprise environments they take longer because they are lacking the technical hands, or the tools, or the templates.

What about the implementation team?

I have hands-on experience deploying this solution for our customers.

What other advice do I have?

Juniper is a leading company in MPLS technology and its equipment was one of the first ones that were ready for it. This is why juniper devices are often used by service providers, more so than Cisco devices. Juniper is one of the leaders in deploying the ISSU feature, although it now exists in Cisco and other solutions as well.

Certain Juniper models can be used only for the routing tables, which is important because in some cases, the routing table size is one of the factors.

My advice to anybody who is implementing this solution is to first have the proper training to help understand the product and all of its features. In most cases that I have seen, the company will order the device and are not aware of the features. They might have issues with sizing or getting the wrong product. Customers need to review the products in the context of their requirements and then build the high-level and low-level designs based on those requirements. Absolutely, you should not try to configure the device before completing the training because you need to take security into consideration.

Overall, this is a good device.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
AH
Network Infrastructure Program Manager at a non-profit with 1,001-5,000 employees
Real User
Top 5
High capacity throughput and a flexible MPLS configuration

Pros and Cons

  • "The most valuable feature is the capacity of the throughput for the firewall."
  • "The price of this solution should be improved."

What is our primary use case?

We use this solution as the backbone of our network.

What is most valuable?

The most valuable feature is the capacity of the throughput for the firewall.

The flexibility in the MPLS configuration is very good.

What needs improvement?

The price of this solution should be improved.

If you have a VPN tunnel with one side Juniper and the other side Cisco then you might face some issues.

For how long have I used the solution?

We have been using this solution for about four years.

What do I think about the stability of the solution?

In terms of stability, this is one of the best solutions that I have ever seen. In the Arab Gulf areas like Dubai, we have some deployments that are more than ten years old and they are still stable. They should be phased out, but they are still in production and stable.

It is possible that you might find some bugs, but this happens in any product. I would say this is one of the crucial areas, but if you have the OneTouch service with Juniper then you will receive the bulletins and updates for bug fixes.

How are customer service and technical support?

Technical support for Juniper is good, but it is not as good as Cisco. Cisco is number one for technical support, and Juniper may be the second.

Which solution did I use previously and why did I switch?

We also have experience with Cisco routers, and their technical support is number one.

How was the initial setup?

When you are not familiar with this solution it seems difficult to configure and deploy. Once you have the proper training and hands-on experience, it is not that difficult.

For me, the initial setup is straightforward. I configure the hostname, use the interfaces, and configure the routing. All of this stuff should be included in the low-level design. We have developed a template to make this easier.

If everything is ready, including the high-level and low-level design, then you can deploy this solution in approximately two hours.

What about the implementation team?

We deploy this solution ourselves, and we are careful to take steps in order to avoid downtime. We also take the In-Service Software Upgrade (ISSU) into consideration.

What's my experience with pricing, setup cost, and licensing?

An additional license can be purchased for support of a next-generation firewall.

What other advice do I have?

Juniper is a leading company in the MPLS technology, which is one of the reasons that they are used more often than Cisco by service providers.

My advice to anybody who is implementing this device is to have the proper training, first. It should not be configured before the training is complete. Also, be sure to understand the product and the features that it has to offer. In most of the cases that I have seen, the company is not really aware of the features. This means that they might have sizing issues with the product and end up with the wrong one. The high-level and low-level design should be based on the actual requirements.

Sometimes, adding services to the appliance is not what you want to do. You can use this router only for routing tables in some cases because, for service providers, the routing table size is one of the major factors. Whether it is Cisco, Juniper, Fortinet, or Palo Alto, you will see a reduction in throughput for every service that is added to the appliance. This is why proper design is so important.

Overall, this is a good device.

I would rate this solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Learn what your peers think about Juniper Enterprise Routers. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
541,462 professionals have used our research since 2012.
EP
Network Engineer at a university with 201-500 employees
Real User
Top 10
User-friendly, efficient, and has good functionality

Pros and Cons

  • "I think that the extensions are very valuable. The way you can test the configuration before applying that configuration permanently is very helpful. The rollback configuration is also very useful."
  • "In terms of improvement, I would like for it to effectively protect against the broadcast storms, multicast storms, and DDoS attacks."

What is our primary use case?

Our primary use case is as a border router.  

What is most valuable?

I think that extensions are very valuable. The way you can test the configuration before applying that configuration permanently is very helpful. The rollback configuration is also very useful. The logs, the way they have implemented their system, it is similar to a Linux machine. These features work very well.  

What needs improvement?

As with almost any product except for something that is already free there is always room for improvement in the price. If you wanted to use some type of server, you have to buy the license. I would like to see more options for free, legal usage of features.  

In terms of improvement, I would like for it to effectively protect against the broadcast storms, multicast storms, and DDoS attacks.

For how long have I used the solution?

We have been using Juniper Enterprise Routers for about six years now.  

What do I think about the stability of the solution?

Stability is excellent. Really excellent.

What do I think about the scalability of the solution?

There are three or four thousand end-users daily. We require four technicians for maintenance.

Scalability is an aspect in which we'd like to have more options. It's not easy to scale when we are limited to one or two 10G ports. 

How are customer service and technical support?

I believe that their current setup for support is an acceptable solution in general terms. They have quite a nice support system where you can find things easily by yourself. We're really happy about this.  

Which solution did I use previously and why did I switch?

Before using this solution we were previously using Cisco routers. We switched because we wanted 10G bandwidth from our provider. 10-G slots in Cisco were very, very expensive.

How was the initial setup?

The setup for the solution was surprisingly straightforward. I think it was because we just migrated from a Cisco router. There were tools available on the internet that translated the Cisco commands to Juniper commands. So it was very easy to do and very straightforward to build the new configuration.  

The leaning curve was not very steep.  

The deployment took about two days working full-time and the only person involved in the deployment process was me.  

What about the implementation team?

At one point we did use the help of an integrator but it was some point later after the initial configuration was done. We did that initial configuration directly from what we already had, using only the translation tools.  

Because we were not migrating. We were not inventing anything new. We were not building anything new. We were just migrating. That was why it was so easy. We already had the configuration, and we just wanted to deploy it to the new equipment. It was not custom, so it was simple.  

What other advice do I have?

Juniper is very user-friendly, efficient, and we're very happy with it. I don't know if there are other vendors that have the same kind of service out there. We are very pleased with the performance of the Juniper router.

The biggest I lesson I learned from using Juniper is never go back to Cisco.

I would rate it a ten out of ten. We're very happy with the current functionality.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
MJ
Network Operations Center Manager at a tech services company with 51-200 employees
Real User
Top 5
Suitable for an ISP environment that is starting small with plans to expand

Pros and Cons

  • "On the SRX, the firewall is very easy to configure, especially when you want to filter out traffic."
  • "Most IT equipment now has graphical interfaces, and there is a need for the Juniper routers to have a more intuitive web interface."

What is our primary use case?

The Juniper Enterprise Routers are being used in a purely ISP deployment. We are a carrier, and most of our customers are smaller ISPs.

We have several use cases include firewall restrictions for internal and external access, distribution switches, and the edge routers. The MX104 units are usually used for distribution.

What is most valuable?

The most valuable feature on the EX switches is qinq support, and on the SRX it is the firewall capabilities. These are the two that have been very helpful.

On the SRX, the firewall is very easy to configure, especially when you want to filter out traffic.

What needs improvement?

Most IT equipment now has graphical interfaces, and there is a need for the Juniper routers to have a more intuitive web interface.

In the future, because everything now is going cloud, any features that support or improve cloud services would be much appreciated.

For how long have I used the solution?

I have been using Juniper Enterprise Routers for close to three years.

What do I think about the stability of the solution?

We have only had one problem, which we haven't sorted out because of other, internal issues. We had a bug with an MX104 that we tried to deploy and it kept crashing. It hasn't been solved as of yet.

What do I think about the scalability of the solution?

When it comes to scalability, the MX104 and the EX switches are easy. However, the SRX500 model is very hard to scale.

I'm not sure how many users that our clients have, but in our group, we all use the Juniper devices.

How are customer service and technical support?

The technical support is very good and the documentation on the website is very accessible. Some of the deployments that we have done were made very easy because of access to this information. Without the vendor's help, we could have had difficulties during some of the deployments that we've done.

Which solution did I use previously and why did I switch?

I am not aware of any other solutions that we have used.

How was the initial setup?

The initial setup is not complex for me because I have a Cisco background, and it did not take long to get used to Juniper. If somebody has worked with Linux or Unix then the hierarchy is not that different.

I would say that if somebody is coming from a background of Cisco and a bit of Linux, they won't have any problem. However, for people that I've seen who don't have a pure IT background, they have difficulties getting used to it.

What about the implementation team?

I have deployed several of the routers on my own.

What other advice do I have?

From my experience in the ISP world, I think that Juniper Enterprise Routers are very good products. I would recommend this solution for anybody who is looking to start small and scale up because I think that you can easily do that using Juniper products.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
GerdMueller
Technical Account Manager at a comms service provider with 10,001+ employees
Real User
Top 5
Flexible with good stability and good performance

Pros and Cons

  • "The solution is quite stable. We've found it to be very good. There aren't bugs, glitches, or crashes."
  • "The solution needs to offer SDN features."

What is our primary use case?

We use the solution primarily with all of our customers. I work for a Telecommunication provider, and therefore we have a lot of customers that we support. We implement this product according to our customer's requirements. 

What is most valuable?

It's a good product.

What needs improvement?

The solution should be a little bit better at VPN items. It should be improved for end users.

The solution needs to offer SDN features.

The solution needs to figure out how to integrate the cloud in the future.

For how long have I used the solution?

I've been using the solution for five or six years now. It's been a while.

What do I think about the stability of the solution?

The solution is quite stable. We've found it to be very good. There aren't bugs, glitches, or crashes.

What do I think about the scalability of the solution?

The solution is scalable. It's very flexible. It's worked well for us over the years.

The amount of users varies from customer to customer. Their sizes vary from ten locations to more than one thousand. Each client is unique and has different scaling needs.

How are customer service and technical support?

We've been in touch with technical support over the years. We're very happy with their level of support. I always talk directly to them or I send emails via the collection site platform. They've been great.

Which solution did I use previously and why did I switch?

We use both Juniper and Cisco switches.

How was the initial setup?

The initial setup is not too complex. It's actually pretty straightforward. However, the level of difficulty of the implementation depends on the complexity of the customer. Deployment could take anywhere from a week to two weeks depending on the client's requirements and their company's own complexity levels.

What's my experience with pricing, setup cost, and licensing?

I'm from the technical department, so I don't handle billing or licensing. I wouldn't know what the exact costs are for the solution.

What other advice do I have?

I'm not sure which version of the solution we are using.

It's not that I don't like the product, but I prefer the SDN solutions. It's a good product. My personal preference is for direct, however.

Juniper solutions are very flexible and very good. They offer very good performance. I have no problems with them. I'd feel comfortable recommending the solution. Other companies should try it out.  

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
SK
Owner & CEO at a comms service provider with 1-10 employees
Real User
Top 5
Stable, flexible and easy to use solution with a lifetime warranty

Pros and Cons

  • "Juniper Switches is stable, easy to use, flexible, and has good performance. Also, the technology is good. It has a lifetime warranty and the prices are also very good."
  • "In terms of what could be improved, they could extend the software warranty to be for its lifetime, as well. At the moment, the software warranty is limited, I think to one year."

What is our primary use case?

Juniper Enterprise Routers is a network solution that is good for the data center, for campus, and for branches' solutions, too.

What is most valuable?

Juniper Switches is stable, easy to use, flexible, and has good performance. Also, the technology is good. It has a lifetime warranty and the prices are also very good.

What needs improvement?

In terms of what could be improved, they could extend the software warranty to be for its lifetime, as well. At the moment, the software warranty is limited, I think to one year.

For how long have I used the solution?

I have been using Juniper switches for four years. We are using the latest version.

What do I think about the stability of the solution?

Our technical team for deployment and maintenance consists of two, mainly admin.

What do I think about the scalability of the solution?

We have a hundred people using it in our organization.

How are customer service and technical support?

They have a lifetime warranty for most products, which is good.

How was the initial setup?

The initial setup is straightforward. They have a lot of tools to do the setup. They are also either remote or cloud-based for very technical people, with hands-on scripting, too.

There are Switches where you don't need to do anything and others where you have to do a lot of things because the environment is complex. So you don't know how long it will take.

But the deployment is easy enough. The issue is that the networks get more and more complex so you have to take care of all the details in the programming if you are setting up a complicated network. If you are setting up an easy network, you plug it in to the power and you are there.

What's my experience with pricing, setup cost, and licensing?

When you buy the product, it has everything inside. Only very special cases require some licenses, but they are quite special and normally you'll have a reason to get these special licenses. So the licenses are quite good.

The license does not cost anything.

What other advice do I have?

On a scale of one to ten, I would rate Juniper Enterprise Routers a 10.

I would definitely recommend Juniper Enterprise Switches for users who want to integrate it.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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ZP
Owner & General Manager at a tech services company with 11-50 employees
Real User
Top 5
We use it as a central router, and it is very stable and scalable

What is our primary use case?

We use it as a central router for both 10G and 100G ports. We are an internet exchange, so we need to have a router for connecting our partners. We use Juniper Enterprise Router only in the backbone application. We don't have any end users. Therefore, we don't heavily use access lists or filters, but we bought a firewall card in order to protect our root servers, web servers, etc.

What is most valuable?

It is very stable and scalable.

What needs improvement?

The third-level customer support coming from Juniper itself could be much better. To get assistance from Juniper, we sometimes have to wait for weeks and months. I don't really appreciate that. Their support should be faster.

For how long have I used the solution?

I have been using this…

What is our primary use case?

We use it as a central router for both 10G and 100G ports. We are an internet exchange, so we need to have a router for connecting our partners. We use Juniper Enterprise Router only in the backbone application. We don't have any end users. Therefore, we don't heavily use access lists or filters, but we bought a firewall card in order to protect our root servers, web servers, etc.

What is most valuable?

It is very stable and scalable.

What needs improvement?

The third-level customer support coming from Juniper itself could be much better. To get assistance from Juniper, we sometimes have to wait for weeks and months. I don't really appreciate that. Their support should be faster.

For how long have I used the solution?

I have been using this solution for around two years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is very scalable.

How are customer service and technical support?

We are very happy with the local support provided by our local system integrator, but to get assistance from Juniper, we sometimes have to wait for weeks and months. I don't really appreciate that. Their support should be faster.

How was the initial setup?

Our experience is different for different Juniper boxes. The installation was okay for MX100, but it was not that easy for MX200. For QFX5120, it was a nightmare.

We are not an end-user provider. We are a backbone company. Internet exchange is the central point for the internet in every region. We have connected around 10 customers on one router. We have three routers in our network.

What about the implementation team?

It is not a huge installation. You just need two people for its installation. My partner and I have 25 years of experience in the business, and we install it ourselves. We also take support from a system integrator. For the second level of support, we use JTAC.

What other advice do I have?

I would rate Juniper Enterprise Routers a ten out of ten. We plan to keep using this solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
BS
Consultant at NE-Infracell
Consultant
Top 5
Straightforward to set up, and it performs well in small medium ISP

Pros and Cons

  • "The most valuable feature is the standard routing protocol."
  • "Enhancing the capacity would be a welcome improvement."

What is our primary use case?

We are a system integrator in Indonesia and the Juniper Enterprise Routers are one of the products that we implement for our clients. Our customers are communication service providers and ISPs.

What is most valuable?

The compact multi service router has higher specifications to handle large routing table

What needs improvement?

I would like to see better network automation user interface for trouble shooting and monitoring. So there is a centralized management  UI , to make user easier to monitor the router performance.

For how long have I used the solution?

We have been working with Juniper routers for seven to eight years.

What do I think about the stability of the solution?

These routers are normally very stable.

What do I think about the scalability of the solution?

These routers are definitely scalable and can be integrated easily into the environment.

Our customers are not very big companies. They have a base of between 100,000 and 200,000 customers.

How are customer service and technical support?

We provide the first and second level of support to our customers. If we have a complex problems then we can contact the vendor through their portal on the website.

How was the initial setup?

The initial setup is very straightforward. On average, they take two or three weeks to deploy.

What about the implementation team?

We have engineers who are certified by Juniper and they deploy the routers for our customers.

What's my experience with pricing, setup cost, and licensing?

Some of our customers find this product high, as they are comparing to Chinese products.

Which other solutions did I evaluate?

When customers evaluate products, the Juniper Enterprise Routers are normally compared to the Cisco Catalyst devices.

What other advice do I have?

Overall, I find this to be a good product. The features are completely stable, customers are happy with their investment, although there is occasionally with the reliability of certain  modules.

I would rate this solution an nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner