Katalon Studio Reviews

We use the Community Edition and use it for UI and API testing. 

The ability to build all libraries with codes and use them in many situations has been most valuable. It has a very good recorder and the ability even to connect with databases to test data and use it in your scripts.

It gives you full access to all the properties of the browser or the network so you can customize the API scripts or UI scripts.

What it lacks is the Selenium Grid capabilities. 

I have been using this solution for six months. 

This is a stable solution. I would rate it an eight out of ten for stability. 

This is a scalable solution. 

We have only used the documentation and community support for this solution and both are good. 

We have moved away from using this solution. The solution we are using now is super fast.

The initial setup is straightforward. Without using the manual, it took me approximately 50 to 60 hours to start being very productive. 

We chose this solution because of cost. It is an affordable solution. It was less than a thousand euros for a server which supports three live servers for a CI/CD pipeline. They do not charge for a license per developer. 

I would advise others take advantage of the ability to use modern software engineering practices with Katalon Studio.

I would rate this solution an eight out of ten. It has features that I haven't found in many other products. It's very advanced in my opinion.

We primarily use the solution according to customer requests. We don't use it for a specific feature; we tend to use it when and if we are requested to. The client dictates that on their end. It's largely used as an automation testing tool. That's how it is meant to be used.

The solution has very good integration capabilities overall. 

The client has an extremely stable testing framework, and therefore they rely on Katalon to get the results. The reporting is very good.

The initial setup is pretty straightforward and easy enough to complete.

The stability, overall, seems to be reliable.

We haven't found the scalability to be lacking.

The solution could always add more features. It seems to lack a few requirements that a typical customer would want. Compared to other solutions, this product is lacking.

I'd like the integration with Jira to be a bit better. 

The pricing could be slightly improved. 

I've been using the solution for about a year at this point. It hasn't been that long. We tend to switch back and forth, between solutions. We tend to switch month to month.

I haven't come across any stability issues. Our clients haven't complained. It's pretty much big and glitch-free. It does not crash or freeze. Our customers have found it to be reliable.

We haven't found any limitations with the scalability. Our clients haven't hit any barriers as of yet. It's my understanding that the solution can scale. 

I've never been in touch with technical support in the past. Therefore, I can't speak to how easy it is to get in touch with them, or how knowledgeable or responsive they are. Unfortunately, I have no insights to share. 

Our team often Googles questions and can find answers online if they need to.

We did not find the initial setup to be overly complex or difficult. it was very straightforward. It was simple.

We have a team that can Google questions and find information online pretty easily if there is any maintenance that needs to be handled. We tend to handle the maintenance aspect for our clients. 

It's my understanding that the pricing could be improved upon. I cannot recall the exact pricing. I cannot speak to the cost or licensing terms. We're just basically maintaining the solution for our clients. 

We are just end-users and use it according to our client's requirements. We don't have a specific business relationship with Katalon.

Some customers use ALM, and we use Jira, due to the lower price. These help us with project management aspects. This solution isn't well known, as it might be in other countries. 

This solution is very useful for companies, such as banks or insurance organizations, that need something that can be used for commercial purposes. It's a good solution for enterprise-level companies.

I'd rate the solution at a seven out of ten. It's okay, however, if it offered more features to its customer base, it would be much better.

This is a product that I have been using personally, rather than professionally.

Katalon Studio is basically used for automation. One of the use cases is to automate products that my company is offering to our clients. Another use case is internal automation used to make our own development more efficient.  

The most valuable feature is that the browser and the API testing is available in a single tool, and I don't have to look at other options.

The flexibility that it offers is something that I like.

It supports the Cucumber BDD framework.

There is not much support offered for the free version, which is something that could be improved.

Support for more frameworks would be a really good addition to this tool

I have been using Katalon Studio for about one year.

The stability is fine.

Our use is still in the early phase, so we haven't yet looked at scalability or even how we can scale it up. There are only two of us using it at the moment.

When you have a license, the technical support is really good. However, the free version doesn't offer as much as it should. As such, we have not yet reached out to them.

The initial setup was straightforward. Once we had approval for the product, it did not take long to roll it out across the organization. I'm still building a case for it, although there isn't much in terms of roadblocks or issues.

We have an in-house team for deployment so we are thinking about doing it entirely on our own.

We are using the free version of Katalon Studio at this point.

Prior to choosing Katalon for testing, we were looking at Selenium and Telerik Test Studio. Katalon offers the free version, which allows us to play around with it. Also, the API and the mobile features are attractive.

With respect to the free version, it is a product that I would recommend. However, at the enterprise level, I would have to evaluate the support and see what they have to offer with the licensed version.

Overall, this is a good tool but at this time, the support is something that I would like to see improved. 

I would rate this solution a six out of ten.

For Katalon Studio we tried using it for record and play tasks. We could test it on Windows and different operating systems, such as macOS.

I did a small POC and during that time I found the product to be very easy to use. I'd describe it as extremely user-friendly.

There's a lot of information that is readily available on the internet, and therefore it's easy to learn about the product itself.

The scalability of the product is good.

The solution was quite stable throughout the time I used it.

We found the installation process to be quite simple. There is also very helpful online documentation that can help you if you ever get stuck during the implementation process itself.

As of now, the product has a complete packet and they could develop more on it. It definitely could improve the interface as well for mobile. While I didn't use it too much while I was working with the solution at the time, I am using mobile a lot now, and I see how helpful it is to have a good interface in place. 

The price of the solution is a bit high. It's one of the reasons we decided not to continue using the product.

I didn't use the solution for very long. I did a small POC for about one month or so.

The stability of the solution was quite good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance is great.

The solution is quite scalable. If you go ahead and use the paid version, you can expand it as you need to.

At the time, we had eight to ten people using the solution, however, we are no longer using it, and therefore do not have plans to scale or increase usage.

I personally never dealt with technical support. We had a team member in DevOps that would sometimes touch base with them. I can't speak to any personal experience, however.

We have used, and continue to use, an in-house automation tool. When that company developed our SIEM work, we built custom SEIM for work in Java and Selenium.

We simply tried Katalon as we were using different operating systems and we wanted to try a solution that worked across them.

The initial setup was not complex at all. The installation was very easy. The configuration, as well, was very straightforward. There are videos online that really help in walking you through the process. If you get stuck at any point you can watch them and they really help navigate you through the process.  

I can't recall exactly how long the process took to complete. 

In terms of maintenance, basically, there was one DevOps employee who was doing everything related to the maintenance part. We also had a manager heading it up. We were basically in different scrum teams and we were working on the same product. We only needed one person to look after everything and manage it as necessary. 

Originally, we did pay a licensing fee, however, the company decided not to continue with the product in the end. For us, it was too expensive.

On Katalon I didn't work much. I did a small POC and it was just for one month. After that, I switched back to our native and our custom in-house automation tool.

We didn't deploy it on the cloud due to the fact that initially, it was freeware, and then it got paid. At that point, our company was not interested in investing that amount of money into a new product when they had their own custom-built solution. They were parallelly building the automation framework in Java and Selenium. They're using test engines for reporting. Going forward, we will be using this framework and not Katalon.

I would recommend the solution to others. I would rate it at an eight out of ten.

The functionality of the data is very good. You can upload and disperse data using the solution. The reporting is excellent as well.

The browsing is messy. The solution tends to rush the tests on multiple processes. That doesn't work in most cases. They need to write a different script for the same test case on the cloud and another script to run the test on Firefox, for example.

Also, in terms of reporting, in the documentation, it's mentioned that Katalon takes screenshots if the test case fails. But not on all test cases. I need to take screenshots manually.

Often, running parallel test cases at the same time doesn't work. If it launches the first test case and it tries to launch the second test case at the same time, for example, the first test case will finish but the second will not stop. A lot of people are talking about this issue on the forums.

The application is prone to freezing when it loads.

Katalon doesn't support testing of hybrid applications. It's a limitation.

In general, the solution is stable.

For one machine it's good and easy to use. With this solution, you want to limit yourself to small tests.

Technical support isn't very good. I've had problems where I couldn't find answers within the community. I've never used the ticket support system, although they do have one. I've mostly relied on the community to source answers.

We previously used Selenium HQ.

The initial setup was a local setup; I simply downloaded it from the website.

I implemented the solution myself.

The tool is free to use.

We are using the cloud deployment model.

I would recommend the tool. For a free solution, it's very good.

I would rate the solution eight out of ten.

I use it for automated testing. I am not using the latest version because their patches come out rather quickly. I can't patch as quickly.

I like the feature where you can define a model that represents your website and then reuse the components from the model. It makes creating more test cases easy.

One improvement would be if it could support more programming languages such as JavaScript or Python. Right now, it is only on Groovy, which I think is not a too popular language. 

Other than that, we would want to see new features in every update. We would welcome any kind of improvement in terms of performance, etc.

I have been using this solution for a year.

Its stability and performance are okay and acceptable.

I am not in a good position to comment on this because I didn't try that out. Currently, we have less than 50 users. 

They are pretty good. They did address my problem. I am satisfied with their support.

It is actually a complex setup. If you want to do it in a good and sustainable way, it is complex to create a model, but if you want to just test things out and very quickly try out this product, then it is easy to get started. So, it is complex to create something that is sustainable. 

Overall, it took about one and a half to two months, which included many test cases implementations. The setup was done within a week.

It does require maintenance, but the maintenance of the server is up to your company policy. It depends on how often you patch your server, and how often you upgrade Java. The maintenance of the test scripts depends on how quickly the product changes. So, it varies.

I was using help from the proprietary vendor.

Its pricing is quite reasonable. If you require their help in getting started, then there is a professional services fee on top of the product license cost.

I would recommend engaging Katalon's services to get started. They do render pretty good help on it.

I would rate Katalon Studio an eight out of 10.

We are using it for API testing. I am just running it from my local machine. I am using it just locally.

It has been good so far for API testing on Mac. It is not that hard to learn and use. There is so much support out there, so if anyone wants to start using it, there is enough help.

Currently, I'm the only one who can use it because I have a Mac. It is giving a hard time to my team members who are on Linux. My team members are using Linux, and Katalon doesn't support Linux very well. It keeps on crashing. It crashes and shuts down almost every time they save their work, so they are not able to use it. It should have good support for Linux. We don't know what the problem is. If the Katalon team can pick up this issue, it will be very helpful.

It is a bit slow. The other tools on my Mac are not slow, but Katalon is slow. 

It has been more than six months.

I worked on Postman, but for RPA automation, I just started working with Katalon.

It was easy. I just had to double-click on Mac.

I am using the free version.

It should support all operating systems. Most of the developers use a Linux machine, but it doesn't support Linux. I would like an update from the Katalon team about why it is not working properly on a Linux machine.

I would rate it a six out of 10. It is a good product, but it needs some improvements.

I am automating my current project with web application manual testing.

It's a requirement gathering application and has lots of workflows for the user.

Manual testing requires a lot of manual processes and time to complete the test cycle. With the help of Katalon, the process is running more smoothly and is less time-consuming.

Regression test suit saves lots of time to complete the whole testing with inbuilt reports in PDF format.

The Keyword feature is very good to use in your test cases. 

There are lots of inbuilt Keyword features already there to use, and one can write their own for use in respective test cases.

Less Java knowledge is required to write a keyword.

This solution is very user-friendly to learn and implement, and less technical knowledge is required to handle automation.

My recently-updated Katalon studio version hangs a lot and is not a stable version.

The support system should be improved in many areas such as Katalon Studio forums and the Katalon community page, where developer responses take a lot of time to reply to user questions.

Actually support response time is more than expected.

The stability is great.

The scalability of this solution is good.

Technical support for this solution is ok, but it could be improve.

I used Selenium, but Katalon is much more user-friendly.

The initial setup of this solution is straightforward.

Dont know about that

NA

It is freeware software, so start using it.

I did not evaluate other options.

Great tool to start automation, easy to learn and doing.