Mimecast Mailbox Continuity Room for Improvement

Warren Dettmann
System Architect at a hospitality company with 501-1,000 employees
The interface and the documentation could be improved. They can also include some more training resources and content like video. While setting things up, I had to search for the information quite a bit. It took me time to find the correct way to do something. The information is there, but it is sort of all over the place. They can create a better help knowledge base or help portal. It retains your email for 45 days. They can maybe increase this duration. View full review »
Senior Email Engineer at a legal firm with 1,001-5,000 employees
Technical support has been slower than it was in the past, likely due to the pandemic. View full review »