Swapnil DassiSr. Google Cloud Engineer at a tech services company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Google Vault acts as a great method for retrieving files from Google Drive and Gmail."
"The most valuable features are automatic document and email retention."
"Search feature is valuable for our customers."
"In my opinion, the search functionality is the best feature. With Google Vault, we can quickly search for any email within Gmail accounts. And then we can get further information, such as if you want the full header or want to know any extra details about the emails."
"The security is pretty good, and that's why we're going to upgrade to an even more advanced package. We used it when we had a power issue, and it works. It has been pretty reliable, and the support has been quite good."
"The Large File Send feature comes in handy when you have to send fairly large attachments."
"Searching could be improved. There's a lot of limitations when searching with Google Vault."
"The knowledge base is not as in-depth as it should be."
"eDiscovery could be improved with additional information and an easier way to retain it."
"Although it does a good job of searching through data and exporting it, I feel that Google Vault should have more export options available to the user. As a reseller, our customers demand a lot from their Google products, and exporting is one area where there's a lot of improvement needed."
"The interface and the documentation could be improved. They can also include some more training resources and content like video. While setting things up, I had to search for the information quite a bit. It took me time to find the correct way to do something. The information is there, but it is sort of all over the place. They can create a better help knowledge base or help portal. It retains your email for 45 days. They can maybe increase this duration."
"Technical support has been slower than it was in the past, likely due to the pandemic."
"Google Vault comes as part of a package deal for us."
"Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."
"Its price is in the middle range. It is a structured licensing model where there are various components that you can add or choose to add or not."
Google Vault lets you retain, hold, search, and export data to support your organization’s archiving and eDiscovery needs. Vault supports:
Vault is entirely web-based, so there's no need to install or maintain any software. Vault is included with G Suite Enterprise, Business, Education, or Drive Enterprise edition. (Compare editions) Or you can buy Vault licenses for an additional $5 per user, per month.
Mimecast Mailbox Continuity provides uninterrupted access to live and archive email using Outlook for Windows, the web and mobile applications.
Google Vault is ranked 3rd in Email Archiving with 4 reviews while Mimecast Mailbox Continuity is ranked 5th in Email Archiving with 2 reviews. Google Vault is rated 9.2, while Mimecast Mailbox Continuity is rated 8.0. The top reviewer of Google Vault writes "Helps large companies with many employees keep track of important business emails and data". On the other hand, the top reviewer of Mimecast Mailbox Continuity writes "Good security, pretty reliable, and good support". Google Vault is most compared with kCura Relativity, whereas Mimecast Mailbox Continuity is most compared with Proofpoint Enterprise Archive, Veritas Enterprise Vault.cloud, Barracuda Message Archiver, Kerio Connect and ZixArchive. See our Google Vault vs. Mimecast Mailbox Continuity report.
See our list of best Email Archiving vendors.
We monitor all Email Archiving reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.