NetApp FAS Series Reviews

We have deployed a four-node cluster to host multiple services like NFS, CIFS, FCP, and iSCSI with SnapMirror enabled across the cluster.

NetApp FAS has provided an HA environment that has improved the up time of our entire infrastructure.

The most valuable feature for us is the combining of HA and SnapMirror.

I would like to see an improvement in the licensing on Data Mirroring (SnapMirror) features.

Currently, the newest release is not HCI friendly.

More than five years.

In my nineteen years of being a storage administrator, I have never seen NetApp storage cause significant downtime that was connected to hardware failure.

One of the big features of NetApp FAS is the clustering of storage, which allows you to scale up the whole cluster using different models. This is broad and each HA is expandable.

Their team is one of the best support services that I have encountered.

Previously we used the IBM N Series storage system. We switched because of its limited features.

The initial hardware setup is pretty straightforward because once you set up one node in the cluster, the whole system can be joined seamlessly. The setup for the NetApp hardware is a very short command menu that is user-friendly.

Our policy for the initial setup is to get service with the vendor. This provides a warranty just in case we encounter issues. NetApp support is highly knowledgeable about their product and they are trained to do the initial setup perfectly as planned.

Licensing is still proprietary which is one of the advantage of some Netapp devices to some of the storage systems.

We evaluated the HP and Dell storage solutions before choosing this product.

All SIFS and NFS are valuable. It allows our Windows and Unix teams to have a centralized point to share data between the two. When a potential army recruit provides info at various locations, FAS gives us a drop point where the system can pull info from various locations.

NetApp allows us to take arrays and pass through. NetApp now has the capability of both SIFS and NFS that we didn’t have before. We don’t need to have separate OS boxes. And we don’t have duplicate data.

I’ve found that I use command line more often than I thought needed. Some things should be done in the GUI, and command-line switches can be overwhelming and take up a lot of time. In a GUI, I can just hit options or boxes. However, cluster mode will address a lot of that, but 7-mode definitely doesn’t.

Some issues where some of my stuff is not failing over. I’m the eighth person handling the system, and my impression is that it wasn’t configured correctly. However, I very rarely have a problem. It’s been stable.

I haven’t had to scale in my department, but I foresee change in the near future because we’ll be taking on other portions of the government (medical, for example). Other portions will be somewhat isolated, but there is overlap.

I’m part of a five-person team with in-house support. If that doesn’t work, then I go to NetApp support. We work with specific people within NetApp. I like that tech supports sticks to it until the issue is solved and that they follow up. Any delays are on our end because we move slowly.

Five or six years ago, we used a Hitachi solution with fiber channel.

I wasn’t there, but I will be involved in the 8080 installation in 2 weeks. NetApp will come in and do it for us.

It’s difficult for us to get money, so make sure you get everything in order, because there’s no going back and saying “oh, I missed this or that”, so make sure you plan well and well in advance.

It does a good job at what it’s designed to do.

Our primary use case was NFS. It was used for designing chips.

The file sharing feature is most valuable.

Its operating system is very cumbersome. However, after you set it up, it runs pretty smoothly.

Its file system is not very dynamic. It is very static.

It is pretty stable. I would probably give it a six out of ten in terms of stability.

It is scalable to some extent. There is a limit, but then everything has a limit. We were using it at three sites across the US. We ran into this issue of hitting the limit just once in a while. When you are growing a cluster, you usually hit that limit.

Their support was okay. I wouldn't say it was very great, but it was there. Occasionally, they would just go round and round in circles. They didn't know what to do with the case.

They followed the sun model, which is followed by almost every company. If you open a case and the person is one hour away from his break or the end of his day, he would just say that he will have to give the case to someone else, and then you start all over again.

We have had different NetApp models. FAS has been around for a long time. The newer models are called AFF, and I have used AFF 300 and AFF 400.

Its implementation was complicated. It takes a couple of hours if your network and DNS are ready. 

There was a NetApp SE on the site to help us.

We purchased it for four years, and it wasn't expensive. It was reasonable. 

Every company has a different agreement with NetApp. We got everything we wanted with all the bells and whistles and all the features and functionalities.

Its operating system is a little cumbersome, but it runs pretty smoothly most of the time.

I would rate NetApp FAS Series a seven out of ten.

The product is user-friendly and helps to evaluate the performance of each node. It ensures that if one node encounters an issue, the system can immediately redistribute the workload without interruptions. This setup provides uninterrupted operation for our systems. The high throughput, averaging 1.5 gigabits per second, also ensures that users can connect and work without encountering issues.

NetApp FAS Series follows a portfolio-based security system that allows us to manage folders and specify which files can be uploaded. For example, we can configure folders to only accept file types like MP3, MP4, or MKV. This ensures that only permitted file types are uploaded to the designated folders, enhancing our security measures.

The product should include an audit log feature. 

I have been using the product for 15 years. 

Upgrading the data size is easy with the product. My company has 300 users. 

We open a case whenever we encounter issues. 

Positive

NetApp FAS Series' pricing is competitive. 

The product can be integrated with the cloud. It's compatible with various cloud storage layers like Amazon S3. Whether you're working with Amazon or Azure, it supports cloud connectivity. You can configure parameters so that data not accessed for over one month can be automatically moved to the cloud.

We manage our systems separately. I rate the overall solution a nine out of ten. 

The NetApp FAS series is unified storage and can be used for the NAS or SAN environments. We had a customer that needed multiple protocols.

The solution has allowed the consolidation of multiple storage boxes inside the organization. This has reduced the footprint on the data center. From a management point of view, the organizations do not need to manage multiple boxes, they only need to manage one.

The solution has tiers inside which means we do not only need to use SSDs.

The user interface could be improved.

I have been using the NetApp FAS series for approximately one year.

The solution is stable and has good performance.

The solution is scalable and can be added on to easily if needed.

The technical support is very good and supportive. Their technical support is very helpful and they are engaged from the beginning with the customer and until the project is finished.

I have used other solutions in the past.

The implementation of the solution was not that difficult.

We used our internal team with the help of the NetApp professional service team to complete the implementation.

By using the NetApp FAS series solution organizations are able to reduce the power, cooling, and space required which reduces the overall cost of operations.

The NetApp FAS series price is very competitive compared to other solutions on the market it is a good choice.

NetApp FAS series solutions have advantages over their competitors because they support multi-protocol, all the levels of the software, such as duplication, compression, and replication. It is an all-in-one solution, the customer does not require to have multiple solutions to get SAN and NAS environments.

I rate the NetApp FAS series an eight out of ten.

I use NetApp FAS Series for storage consolidation, database management, performance, and data protection. We also use it for unified environments where you run multiple protocols. You can run it through a FAS or an AFF system. Our core applications are running on it, so it's always up.

I like the unified management feature because sometimes you end up running a single protocol on the entire system. Although it has the capacity to do multiple, you have to go the route to enable that. Sometimes it isn't convenient. You rather have a system for a particular protocol and another system for other protocols, especially in a big environment like mine.

Interfacing with the cloud environment could be better. I want to be able to move some cloud volume and integrate it seamlessly with my home on-premise storage. Sometimes I have issues with port permissions. NetApp probably needs to improve more on the integration side from on-premise to the cloud.

Capacity management could also be better. The difference between AFF and FAS has always been an issue, but now we have the advanced disk partitioning technology on the whole FAS systems that can give us more usable capacity. That has been the bigger issue that I had with NetApp in terms of improvement, and they seem to be working on it now.

I have been working with NetApp for more than ten years.

It's a stable solution. The trouble we have with stability is the trouble we created ourselves. Once the system is installed and configured, it's stable. Except sometimes, we want to check out things, and they create some trouble for us. If it weren't stable, we wouldn't be investing in it for the past ten years.

NetApp FAS Series is a scalable solution. We scale transparently, and we scale out and scale up. If we are scaling up with heavy capacity, it's very simple. Once we loop it, we have it and send it. We don't even have downtime for that. 

Sometimes it's tricky when we need to cluster several controllers and to scale-out many times. But it doesn't really have a major effect on our business. Sometimes we schedule it to let the business know that there might be some downtime for a period. We are finding ways to reduce the impact, and I think it's seamless. If I have to rate it, I'll give it 85%.

My experience with technical support has been very good. In fact, most of the things I'm able to do, I learned how from the technical support team. They don't just work. They work, and then they allow me to learn with them. As they are doing it, they put me through, and I'm able to pick up one or two things every time I get their support.

Although it's in two layers because of the kind of customer I am, we have what we call dedicated service accounts managers. Even before your issues come up, the guy triggers it, and then they are proactive in managing our whole system. 

But sometimes, we will have issues where we have to raise support cases, and we have a good contractor there. We have four hours of premium support. So far, we always get a response within four hours, and sometimes we have our resolution.

The initial setup was a complex process, but it's better now.

We use a local vendor and integrator most of the time to implement this solution. Initially, the system always comes with about three years of support. I have very good vendors around, and it's great all around. They also come around to support, but first level support, I do it by myself. When it gets complex, I invite the integrator and sometimes the OEM.

It's not cheap, but at the same time, it's also inexpensive. It's somewhere in between.

I would recommend this solution to new users because it's easy to implement. It's easy to install, it's easy to scale, and there is what we call investment protection. If there's a new controller that comes up, your existing controller can integrate with it. You don't have to trade in what you have. It always has forward compatibility and backward compatibility. I will always recommend NetApp FAS Series.

On a scale from one to ten, I would give NetApp FAS Series a nine.

NAS for the enterprise including unstructured data, EPIC Systems + the other 3,520 applications. I love those innovative healthcare data solutions that let me securely manage vast amounts of patient data (32.9 PB), use and share it enterprise-wide, and gain efficiency of scale through cloud solutions and virtualization.

Home directory access & Innovative clinical data and IT storage solutions from NetApp to share patient data across the continuum of care. Through improved flexibility and efficiency, NetApp solutions helps improve my healthcare workflows so you can deliver better patient care

Powerful
Easy to use
High availability

DFM

OCI

Data fabric

FPolicy

Cluster-mode

Hybrid cloud solution

I have found it to be expensive.
It is good as a NAS, but not a good option for SAN.We use it for storing medical images.

Some

Not yet

Customer Service:

Solid

Technical Support:

Good

Pure Storage for SAN

OK

Vendor team

18 months

Research fully

EMC

Think carefully before you jump into NetApp. There are so many competing products and you should do a proof of concept before you buy it. I'm a bit worried since NetApp is competing against the big boys like IBM and EMC. So what happens if NetApps get acquired by one of the big boys? Will they be around in another 3-5 years?

We used NetApp FAS for both block and file sharing but we have now switched to another product by HP.

The most important features are SnapVault, Snapshots, and SnapMirror.

Netapp closed their local offices in our country leading to no technical and sales support representation.

We've had issues with scalability because the product that we were using went end-of-life many years ago, and we were not able to expand because there were no spares available.

The initial setup is straightforward and the deployment took just a few days.

We had in-house experience for implementation and deployment.

Before choosing this product originally, we evaluated others and were ultimately impressed by the Snapshots, ShapVault, and SnapRestore features. These were what we really wanted, and at the time, we could not find another product that had similar capabilities.

We had been using NetApp for quite some time, but the equipment was quite old and we wanted a new system. Between NetApp and HP, we chose HP because the NetApp support is not very good. They used to have partners in the country, but they have left.

My advice for anyone who is considering NetApp FAS is that it is a good product and our only real complaint is the lack of technical support. If they live in a country where technical support is available then I recommend it.

I would rate this solution a nine out of ten.