Netskope CASB Room for Improvement

From the product perspective, I think they should do much more marketing from their end because it's a Gartner Leader Product. Tech-wise, I don't see any loopholes that I would say need improvement. They could improve their mobile agents as they have some limitations. View full review »

When we first deployed the solution we encountered some minor compatibility issues with another proxy polar, Bitscaler. It would play up and sometimes we'd get a blue screen. It was rare and the only issue we encountered with Netskope. I would really like to see an improvement in compatibility with other platforms as it relates to issues as mentioned above. It would help to get rid of minor bugs and glitches. View full review »

It's important that they review the NTP connection in relation to emails. Currently, this information is not covered by Netskope in terms of documentation or support. The configuration in the cloud model could be improved upon. View full review »

I think the customer support could be improved. I think they're improving but it's not that great yet. I'd like to see more integration included in the solution, maybe like a host-based firewall. View full review »

I would like to have an identity theft protection function. View full review »

They can focus more on ease of admin, ease of use, and ease of migration. Migration should be simple for companies that are using a different platform and would like to move to Netskope. Everyone looks for a simple migration. They can also focus more on cloud services and cloud trends. They have to see the cloud market, and they should try to compete with Zscaler and other players. They should also work on licensing costs. View full review »

The initial setup is complex and should be simplified. View full review »

Better debugging tools to identify operational concerns, e.g., "Netskope is slow", and the only way to prove it's not is to disable it — no data on time taken for different hops. View full review »