Founder, Managing Director at a tech services company with 51-200 employees
Real User
Defect management, being able to relate defects and testing to the initial user requirements, is key for our clients
Pros and Cons
  • "The defect management gives us full-fledged capabilities for handling defects, including capturing the details of the defects and even screenshotting the defect cases. The defect management is comprehensive."
  • "Security and security management, meaning the integration of the security, could be enhanced. We know about Fortify, but it would be better to have security features in the original Octane platform without the need for another solution or another application."

What is our primary use case?

One use case was for development life cycle management for a pool of developers using it in an Oracle and .NET development environment.

How has it helped my organization?

One of the benefits is the integration with different platforms. Having the defect management, and being able to relate defects and testing to the initial user requirements—having this complete life cycle—is one of the major advantages with Octane. It's the "life cycle" way of thinking that the solution provides. That is a very important component of Agile and DevOps. Octane integrates with your CI server for continuous integration and delivery. This "life cycle" approach gives us end-to-end visibility.

It also provides a single platform for all automated testing and that definitely helped facilitate the testing, the test scenarios, and collaboration between the test team and the development team. Having both together on a single platform allows us to ease the integration between the different teams. One of the major things we talk about regarding Agile, and one of the major components we talk about regarding DevOps, is this seamless integration between the teams.

In addition, it gives you a single, global ALM platform that supports all your Agile and Waterfall needs. One of the big challenges for DevOps is the adoption of a tool among the teams. The fact that the tool facilitates and supports this definitely helps the adoption.

ALM Octane also reduced testing costs overall. It's hard to say exactly how much, but I would estimate by 20 percent. It also definitely reduced integration costs by building a streamlined application delivery pipeline connecting to all IDE, CI, and SCCM tools. In this case the integration costs were reduced by 20 to 30 percent. Finally, it helped to produce releases faster, again by about 20 percent.

What is most valuable?

The valuable features start from the defect management in the life cycle and go into the part for versioning control.

The defect management gives us full-fledged capabilities for handling defects, including capturing the details of the defects and even screenshotting the defect cases. The defect management is comprehensive. 

Also the integration capabilities with other development platforms we were using was helpful. The out-of-the box integrations are definitely a big part of making Octane comprehensive when it comes to DevOps quality management. It is full of features and gives us flexibility to provide the needed integrations with different platforms.

The solution natively supports Waterfall, Hybrid, and Agile software development at enterprise scale. That's very important because there is a big shift going on from the Waterfall environment into Agile in DevOps. Having a tool that can give us both practices was important.

In addition, Octane's Agile support is good at both the team and the portfolio levels. It has dedicated capabilities for Agile and is very flexible and comprehensive in these two areas.

What needs improvement?

Security and security management, meaning the integration of the security, could be enhanced. We know about Fortify, but it would be better to have security features in the original Octane platform without the need for another solution or another application.

Buyer's Guide
OpenText ALM Octane
April 2024
Learn what your peers think about OpenText ALM Octane. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,141 professionals have used our research since 2012.

For how long have I used the solution?

We've been implementing solutions with OpenText ALM Octane since 2016.

What do I think about the stability of the solution?

From the stability perspective it's okay.

What do I think about the scalability of the solution?

We did not stress-test it to see what it would be like in a mega environment. Usually we deployed it in a medium-sized environment, with 20 to 30 developers, and the scalability was okay.

How are customer service and support?

I would rate technical support for the solution at six out of 10. Usually there is a lack of connection among the teams for handing over support cases. You often need to do or redo some work whenever support cases are opened. If it is handed over to a new engineer, you need to start doing things over from the very beginning. You have to explain things again.

How was the initial setup?

The initial setup of Octane was straightforward. Because you are talking about development and software developers, it's not like a normal tool for business users. It was not complicated for people to get along with the tool and use it and integrate it.

Usually, deployment takes, on average, a maximum of two months. The deployment plan definitely depends on what the current technologies are, the integrations needed, and on what types of development environments and what types of IDEs are involved. It also depends on whether there are other systems and tools available already.

Just one person is required for deployment and maintenance of the solution. Rather than a developer, that person would be an administrator for the system.

What was our ROI?

The benefits I've mentioned can be reflected as monetary benefits, which I would estimate at 35 percent annually.

What's my experience with pricing, setup cost, and licensing?

Microsoft is a big challenge for OpenText when it comes to pricing because they are much cheaper. But it definitely depends on the complexity of the environment. If it has multiple technologies, at that point, looking at other options and Microsoft would be a feasible approach.

Which other solutions did I evaluate?

We work with Microsoft TFS. We also use JIRA, but I don't consider JIRA a competing component, rather we integrate it. One of the pros of TFS is definitely its integration and supportability if you are a Microsoft development environment, using .NET and the like. There's a lot of seamless integration there. Also, from a pricing perspective, usually Microsoft can provide you with very cheap packaging options. Those are the two main pros for Microsoft TFS.

What other advice do I have?

Dedicate someone for the administration. Often companies assign a developer to take care of it but this is not the proper approach. Someone needs to have responsibility for the administration. Also the process when using the solution should be a consultative approach. First look at your process and your development life cycle and then reflect it in the tool. Also, be clear about the integration points before starting the implementation so that the technical requirement and scope, etc., are clear.

Regarding reducing manual testing time, this didn't happen in the extreme because we were already automating most of the environments. There was a lot of automated testing. But it helped in facilitating the "life cycle" approach, especially if the environment already had Microsoft TFS. You integrate it and put it on top and you gain big benefits.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Transformation Officer at a financial services firm with 10,001+ employees
Real User
Works well with the Jira portfolio to track projects
Pros and Cons
  • "Octane works well with the Jira portfolio to track the project with two methods: Agile and Waterfall. We can track all the testing in Waterfall or Agile and synchronize it with Agile tools."
  • "The limitation of Octane is that we can't do a release outside of the sprint. We can only plan the release in the sprint. With Agile and JIRA tools, we can plan the release outside the sprint and do a global release of all the projects from the sprint."

What is our primary use case?

We use Octane to track our testing plan for projects.

What is most valuable?

Octane works well with the Jira portfolio to track the project with two methods: Agile and Waterfall. We can track all the testing in Waterfall or Agile and synchronize it with Agile tools.

What needs improvement?

The limitation of Octane is that we can't do a release outside of the sprint. We can only plan the release in the sprint. With Agile and JIRA tools, we can plan the release outside the sprint and do a global release of all the projects from the sprint. It would be helpful if Octane had a portfolio follow feature so we could follow the project portfolio. We need the all-view of a project to track it step-by-step and stay on deadline. 

For how long have I used the solution?

We started using Octane two years ago.

What do I think about the stability of the solution?

Octane has been stable so far.

What do I think about the scalability of the solution?

Octane is scalable. We're looking to scale up in the next year.

How was the initial setup?

The end-user in charge of testing could easily deploy Octane, onboard new users, and train new users.

What other advice do I have?

I think we can give ALM Octane an eight on 10. For now, we recommend using Octane to track the test plan for testing.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
OpenText ALM Octane
April 2024
Learn what your peers think about OpenText ALM Octane. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,141 professionals have used our research since 2012.
Qa manager at a tech services company with 1,001-5,000 employees
MSP
Enabling us to go to a true DevOps model, which means shorter cycle times, quicker releases

What is most valuable?

The fact that it works on all the different browsers, it easily integrates into all the other tools, and that it looks like it will work with our pipeline 2.0 with a kind of DevOps in mind.

How has it helped my organization?

It helps us go to the true DevOps model, which means we can do shorter cycle times. Go from releasing every month, to every day. It's got a nice clean interface that people don't mind using. It integrates into the developers IDEs, like IntelliJ, which means that everybody gets to work in the tool they want to work in. Then it easily integrates across, so everybody can see the information in any place they want to see it.

What needs improvement?

It's the idea of, how do you share testing microservices across different projects? Today things are separated into different projects. I want to understand what the vision is of how you're supposed to test those across, because everything's interrelated now. You're not just testing for one project or for one application. Many of the applications have shared services. How are they gonna do that?

The next thing is, how do you test deployment objects? So after you're done testing your stories, your features, you want to build a deployment object. I want to take those same tests in automation, and then rerun them, and understand, now I've tested them, but now it's a deployment object, and I've included all the code, and it could include scripts and database changes.

What do I think about the stability of the solution?

The stability is good. Granted it is a new product; we use the SaaS version of it. But it's been relatively stable, and we haven't had too many issues. They are releasing new versions of it almost every six weeks, and we really haven't noticed problems with that.

What do I think about the scalability of the solution?

I imagine it should scale very well. We're using it kind of in a limited basis now, but going forward we're going to use it for a very large project with up to 100 testers. Because we're using the SaaS solution, and because we used the ALM HPE QC product before, and SaaS, I don't see any reason why it can't be scaled the same way. So, not too worried about the scaling.

How are customer service and technical support?

Yes we use the tech support. We use the ticketing system through the tool. We also talk to our customer success person, and generally speaking, the support's been pretty good. The development team also sometimes reaches out to us and asks us, are there any features we'd like to improve, or if there are any issues with the products. It's pretty interesting. I never talked to the actual developers of a product before, and been asked what we're looking for, so that's pretty cool.

Which solution did I use previously and why did I switch?

I'd gone to the Discover Conference in the summer, and saw them talk about Octane. And they presented it right at the moment that we were really looking for something. Half of our group that do the testing are on Macs, and were having to go through the Citrix clients to get into HPE QC. Everything they said just hit right on what we were trying to do with DevOps, and the fact that they developed it using DevOps principles, and they "drank the Kool-Aid" that they're trying to sell the product to be used for, was very compelling to us.

How was the initial setup?

We did the SaaS version, so if anybody has loaded up Octane SaaS, you just put in your email and request a version, that's basically the setup. So it's just as easy as implementing any kind of open source tool, maybe even easier, because you have built-in support right there. It's extremely easy to do.

Which other solutions did I evaluate?

We looked at JIRA with Zephyr. We built our own internal one in ServiceNow. We also looked at something called TestRail. We went with Octane, just because of the reputation of HPE. It looked like everything they were doing was going the right way. We did an evaluation between Zephyr and Octane, and we really liked the interface in Octane. We just weren't really happy with JIRA, we were already using our own storyboard that we built in ServiceNow, so it really didn't make sense, and Octane just seemed like a much better choice.

What other advice do I have?

When selecting a vendor, I think what's important is being able to scale to enterprise. Somebody that's going to be a partner, and somebody that's flexible and willing to help us. Some of the open source tools are great, but when you're dealing with an enterprise of $10 billion, you really want that real, dedicated support that you get from a dedicated corporation.

Regarding Octane, there are some features that it still needs, but apparently they are in the roadmap. I've given it to our most "open source" kind of DevOps developers, and they said, "Well, it's actually a pretty good tool." And these are the guys it was impossible to get into a test tool before. So just based on the adoption, it just seems like it's going to be much easier. So I'd rate it much higher in that sense.

I would say, you can go out and get a free trial of it, demo it. The integrations are extremely easy. Just try it out in parallel with production, and see how you like it. I think it's something worth looking at, and then understand the roadmap. And if you're truly going through a DevOps transformation, then this is a tool that's gonna align with what you're trying to do better than a lot of the tools out there.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
General Manager at a tech services company with 1-10 employees
Reseller
Good integration and agile implementation
Pros and Cons
  • "An improvement on previous versions because it comes as preconfigured as possible."
  • "Documentation is not clear."

What is our primary use case?

Implementation of SDLC in large companies based on Agile methodology, with accent on test automation. 

Migration from VModel projects to Agile

How has it helped my organization?

We implement most of our test automation projects based on Octane. Very compatible to what customers need and I can deploy very fast. The projects start working from day one even with default configurations. 

We can deliver to customers a holistic view over all projects... an integrated view. In a company most projects are interdependent, the status view delivered live on all of them is very important. This is a big asset for us.

What is most valuable?

The most valuable feature of ALM Octane is an easy implementation of Agile projects. It perfectly respects the theory of Agile. If you fill in the predefined fields you will get a good implementation of your Agile project.

If I go in details a little we can offer insights to easy identify bottlenecks in the projects, overloads of teams, stagnating tasks, TRENDS ANALYSIS and based on this info we can improve the SDLC 

What needs improvement?

Areas for improvement would be installation and configuration. In the next release, I would like them to include simpler to read documentation or an installation engine like UFT or LoadRunner provide. I would also like to see integration with all continuous integration tools on the market, now it has many of them onboarded but this market grows fast and many other new CI/CD products appear.

For how long have I used the solution?

Since it appeared

What do I think about the scalability of the solution?

very scalable for Scaled Agile For Enterprises

How are customer service and support?

I've only used technical support for very serious/difficult problems,  slower responses are normal in these situations. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used many solutions in the past... I will keep using Octane

How was the initial setup?

You need technical knowledge in order to install this product, the documentation is complex but it could be made easier to read

What about the implementation team?

iQST is the vendor team... very good expertise

What's my experience with pricing, setup cost, and licensing?

The investment in this product may not be cheap, but you can get high value out of it. Please consider consultancy to have a complete and detailed configuration tailored to your needs for best ROI

What other advice do I have?

ALM is very compatible and has all the necessary integration. Octane is an improvement on previous versions because it comes as preconfigured as possible, which simplifies the whole process of integration in a company's ecosystem. When implementing this product, make sure to call in a specialist team who can make sure everything is configured properly. I would give this product a score of ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Team Lead at Accenture
Real User
Top 20
User-friendly, good testing features, and helpful technical support
Pros and Cons
  • "The interface is user-friendly."
  • "I would like to see the mobile testing improved so that we can simply select a mobile device, then specify what parameters we want, and the testing will be run based on that."

What is our primary use case?

We use ALM Octane for lifecycle management and for testing.

What is most valuable?

The most valuable feature is the test lab. For example, we use it for both mobile testing and browser testing.

The interface is user-friendly. 

What needs improvement?

I would like to see the mobile testing improved so that we can simply select a mobile device, then specify what parameters we want, and the testing will be run based on that. This feature would be a very good addition.

For how long have I used the solution?

I have been using ALM Octane for about eight and a half years.

What do I think about the stability of the solution?

We have not had any challenges in terms of stability.

What do I think about the scalability of the solution?

This is a scalable product. We have more than 50 users in our company. Some of them are Q&A while others use a different license for development. We will very likely increase our usage in the future.

How are customer service and technical support?

The technical support is really good. They have a support portal, which is helpful.

How was the initial setup?

The initial setup was not complex. It was very good for us.

What about the implementation team?

We have two people who are responsible for maintenance.

What other advice do I have?

The look and feel of this product have improved over previous versions.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Principal Consultant at SACS Inc
Real User
Assists with adopting CI/CD in an Agile environment
Pros and Cons
  • "Octane creates a gentle approach to Agile-based projects."
  • "Improvements could be made by way of additional integrations across the lifecycle."

What is our primary use case?

View the comparison document and quality of the document for informational and sharing purposes.

How has it helped my organization?

Octane creates a gentle approach to Agile-based projects.

What is most valuable?

The most valuable feature is CI/CD integration, and it is a good fit into the Agile lifecycle.

What needs improvement?

Improvements could be made by way of additional integrations across the lifecycle.

For how long have I used the solution?

Three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free OpenText ALM Octane Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free OpenText ALM Octane Report and get advice and tips from experienced pros sharing their opinions.