KopanoRamaphoi - PeerSpot reviewer
Consultant at Rpc Data
Real User
Top 10
Scalable with good analysis and diagnosis functionality
Pros and Cons
  • "If the solution is installed in your environment correctly, you are not going to have any issues whatsoever. It's problem-free."
  • "One of the things that I have noticed is that there are some services that will give you a hard time during implementation if you are looking at the documentation of Oracle. Sometimes the documentation information is quite limited. It's an aspect of the solution they could improve."

What is our primary use case?

We can use the product for so many things. For example, we can use it for integrating with different services, and as a middleware, using it to access the Oracle forms. I've used it with things like Enterprise Manager Cloud Control or Enterprise Manager.

What is most valuable?

Since I work as a database administrator, I like the way Oracle has Oracle database information. So it's quite easy for me to rectify issues pertaining to Oracle Database. Oracle has managed to allocate tools that can be used to analyze the problems when they arise. 

They've done tremendous work in terms of analysis and diagnosis. It's quite easy to use the database, provided you have managed to install it according to your Oracle standard. 

The solution has been very stable over the years.

We've found the solution to be quite scalable.

If the solution is installed in your environment correctly, you are not going to have any issues whatsoever. It's problem-free.

What needs improvement?

We've been very happy with the solution. I can't recall any missing features. It works well once it is installed correctly. If you install it incorrectly in your environment, you may run into issues.

One of the things that I have noticed is that there are some services that will give you a hard time during implementation if you are looking at the documentation of Oracle. Sometimes the documentation information is quite limited. It's an aspect of the solution they could improve.

For how long have I used the solution?

I've been using the solution for quite some time now. We've roughly been in production for more than five years now.

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What do I think about the stability of the solution?

The solution is very, very stable. It doesn't crash or freeze. It's not buggy or glitchy. It's reliable and offers good performance.

What do I think about the scalability of the solution?

The solution is highly scalable. I did try both Autonomous Database and Data Warehouse on the cloud. On the cloud, there isn't much. You need to work a lot on the data side where ever you want, how you want your data to be presented. Things like BI are going to present your data. 

We support a huge number of users. The number of users Oracle can handle is amazing.

How are customer service and support?

Oracle technical support has always been very good. We have no complaints. They are helpful and responsive and we are satisfied with the level of support they provide to us.

If you have an Oracle Support Account, you shouldn't run into any issues at all.

How was the initial setup?

There really isn't an installation process for the solution. It's on the cloud.

What's my experience with pricing, setup cost, and licensing?

I don't directly deal with payments or licensing and therefore cannot directly speak to overall costs or licensing agreements. 

What other advice do I have?

We're just a customer and end-user and we help clients that are also using Oracle.

We're using an older version of the solution.

As an IT company, we provide services to different companies. Right now we are working on a project which is running on an older version, 11G. It's a government institute. However, we support a huge number of users.

I always recommend Oracle for my clients, to those who are interested in engaging technologies. I always encourage others to also take certification courses. Oracle has had free courses for the cloud, and I really advise those interested in the solution to get in on one.

In general, I would rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Lakshmi Narasimha Reddy Singam - PeerSpot reviewer
Associate Technical Delivery Manager at Accolite
Real User
Is stable and easy to deploy, but the performance needs improvement
Pros and Cons
  • "The initial setup is not too difficult, and on a scale from one to ten with one being the most difficult and ten being the easiest, I'd rate it at eight. The initial deployment can be done in an hour."
  • "The performance needs improvement."

What is our primary use case?

We use Oracle Database as a Service primarily to load data and for reporting purposes.

This solution is deployed both on-premises and on the cloud.

What is most valuable?

The analytics features are the most valuable.

What needs improvement?

The performance needs improvement.

For how long have I used the solution?

I've been using it for more than four years.

What do I think about the stability of the solution?

It is a stable solution, and I'd rate the stability at nine out of ten.

What do I think about the scalability of the solution?

I would rate the solution's scalability at six out of ten.

How are customer service and support?

I'd rate Oracle Database as a Service's technical support at eight on a scale from one to ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is not too difficult, and on a scale from one to ten with one being the most difficult and ten being the easiest, I'd rate it at eight.

The initial deployment can be done in an hour.

What's my experience with pricing, setup cost, and licensing?

The cost for Oracle Database as a Service is higher than that for other similar solutions.

What other advice do I have?

I would recommend Oracle Database as a Service to those who are considering it and rate it at seven on a scale from one to ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle Database as a Service
April 2024
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IT Project Manager at a comms service provider with 10,001+ employees
Real User
Top 5Leaderboard
An easy to use solution that helped us with our applications
Pros and Cons
  • "It is very easy to use."
  • "It is very hard to support Oracle Database."

What is our primary use case?

My primary use cases for Database as a Service are to create databases, tables, store procedures, and queries.

What is most valuable?

The solution's most valuable feature is the help it gives to our applications. It is very easy to use.

What needs improvement?

It is very hard to support Oracle Database.

For how long have I used the solution?

I have been using Oracle Database as a Service for four years.

What do I think about the stability of the solution?

Oracle Database is very stable.

What do I think about the scalability of the solution?

The solution is scalable. We have approximately 20 users.

How are customer service and support?

Customer service and support with Oracle is good. I would rate the service they provide a five out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to using Oracle Database as a Service, we were using MySequence. We chose to switch solutions due to the cost.

How was the initial setup?

The initial setup of Oracle Database was neither easy nor complex, it depends on the experience of the individual implementing the solution. If you are experienced, it is not hard.

What about the implementation team?

We implemented the solution in-house.

What's my experience with pricing, setup cost, and licensing?

Oracle Database is less expensive than the previous solution we used.

What other advice do I have?

Depending on the company, I would recommend Oracle Database. Overall, I would rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Database Administrator at Contemi
Real User
Top 5
Outstanding security and performance in this stable solution
Pros and Cons
  • "I would rate this solution as an eight out of ten because the stability and performance are good and the solution does not need to be maintained a lot."
  • "There is room for improvement in PL/SQL. It is not user-friendly and it is hard to understand."

What is most valuable?

The security and performance of this solution are outstanding. 

What needs improvement?

There is room for improvement in PL/SQL. It is not user-friendly and it is hard to understand.

For how long have I used the solution?

I have been working with this solution for about 10 years. 

What do I think about the stability of the solution?

The solution is very stable. 

What do I think about the scalability of the solution?

I haven't had many opportunities to work with the scalability features. I don't have much experience in this area.

How was the initial setup?

The setup, installation, and configuration are maybe a little bit complex the first time. Of course, when you've done it several times, you become familiar with it, so for me, it is not too complex. 

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. 

What other advice do I have?

I would rate this solution as an eight out of ten because the stability and performance are good and the solution does not need to be maintained a lot. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
Production Systems Engineer at Enwe
Real User
Top 10
Easy to use, scales quickly, and has good support available
Pros and Cons
  • "When we want more information on something that we are using, it is easy to find related topics on the internet."
  • "In the next release, I would like to see a framework for memory management."

What is our primary use case?

We use this solution for multiple databases.

I have written Oracle scripts for operational databases and uploading databases.

Our environment includes a Red Hat server with two storage devices for high availability. 

How has it helped my organization?

I have been able to assist people with technical support remotely.

What is most valuable?

This solution is very stable, easy to use, and scales quickly. When we want more information on something that we are using, it is easy to find related topics on the internet.

We use the automated system for creating tables.

The security system is very good.

What needs improvement?

When we troubleshoot, there are many tools that we need to use. One example is having to look at the system logs. The troubleshooting process should be improved so that we can resolve errors faster. 

Oracle demands a lot of memory and you need to have a strong machine.

In the next release, I would like to see a framework for memory management.

For how long have I used the solution?

We have been using this solution for one year.

What do I think about the stability of the solution?

Oracle databases are stable. It is a very dependable application.

What do I think about the scalability of the solution?

Oracle has many strong features and tools. There are many options and possibilities.

How are customer service and technical support?

Technical support for this solution is good.

Which solution did I use previously and why did I switch?

I have used MySQL and Microsoft SQL Server, and there is no comparison to Oracle. 

How was the initial setup?

I simply followed the instructions on the Oracle website.

The deployment took several months because we have a complex architecture with six thousand servers.

What other advice do I have?

I don't use the management features because I don't work with the GUI. I prefer to use the command line.

Oracle is a very good solution that I would recommend. It is strong software with good support and documentation available.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user432795 - PeerSpot reviewer
Managing Director at CarajanDB
Vendor
Data Guard is best DR solution but licensing is a nightmare
Pros and Cons
  • "Not only does it provide a mature, reliable solution for DR. It also helps if application owners need to look into data which is a couple of hours old, using Flashback Database on the standby database."
  • "Data Guard is the best solution for Disaster Recovery."
  • "My favorite option – Multitenant – should be available for some pluggable databases in all editions, without any fee."
  • "An 8GB download for software is far too big. Nowadays it should be possible to simply use RPM packages on Linux/Unix."

How has it helped my organization?

Not only does it provide a mature, reliable solution for DR. It also helps if application owners need to look into data which is a couple of hours old, using Flashback Database on the standby database.

What is most valuable?

Data Guard, because it’s the best solution for Disaster Recovery.

What needs improvement?

The licensing is a nightmare. Tons of options which need to be licensed individually, and no real offering for VMware or other Hypervisors.

And my favorite option – Multitenant – should be available for some pluggable databases in all editions without any fee.

What do I think about the stability of the solution?

No stability issues at all.

What do I think about the scalability of the solution?

RAC is not a real scalability solution, so instead of scaling out I prefer to scale up.

How are customer service and technical support?

Very poor.

Which solution did I use previously and why did I switch?

I have always used Oracle Database.

How was the initial setup?

Back in the early 90s, set up was difficult. But now, it’s straightforward using the graphical interfaces. But there is indeed room for improvement. An 8GB download for software is far too big. Nowadays it should be possible to simply use RPM packages on Linux/Unix.

What's my experience with pricing, setup cost, and licensing?

There should be a standard way to license the database in a virtual environment (e.g. VMware) and there should be a low-end version (like Standard Edition One) again.

What other advice do I have?

Before starting to look for the high-end solution (Enterprise Edition) you should consider using Standard Edition Two. There is a great chance that it will be sufficient, and gaps can be filled with third-party products like Dbvisit Standby for Distaster Recovery.

Disclosure: My company has a business relationship with this vendor other than being a customer: Oracle Gold Partner.
PeerSpot user
Senior BackEnd .net at a wholesaler/distributor with 1,001-5,000 employees
Real User
Solution helps our clients migrate databases quickly to the cloud
Pros and Cons
  • "My impression of the scalability of Oracle Database as a Service is very high."
  • "The initial setup is complex. This is not a really easy solution. It is very large, so it's hard to install, but it's not impossible."

What is our primary use case?

Our clients have a variety of use cases for this solution. It can be used at gas stations and supermarkets. 

What is most valuable?

Clients come to us with huge on-prem databases. Because of the size of the databases, it can be difficult to grow to cloud. Thanks to Oracle Database as a Service, we can help these clients migrate quickly. 

Oracle solutions give our clients visibility.

What needs improvement?

No company is perfect, but Oracle does need to improve their support. They need to really focus on the customer experience, et cetera. 

I would also like to see them improve the Oracle Database Interface for distributor businesses.

For how long have I used the solution?

I have a year of experience with Oracle Database as a Service. 

What do I think about the stability of the solution?

My impression of the stability of this solution is also very high.

What do I think about the scalability of the solution?

My impression of the scalability of Oracle Database as a Service is very high.

How are customer service and technical support?

I think that Oracle's technical support could improve. When they understand what the problem is, they are fast and solve it quickly, but it is difficult to get to that point with them. Sometimes communication is strained by the fact that we're always talking to different tech support specialists. Maybe the solution would be a sort of segmentation of their tech support team by departments. They do have some good people, but it takes some time to find them because you have to go through their call center. 

How was the initial setup?

The initial setup is complex. This is not a really easy solution. It is very large, so it's hard to install, but it's not impossible.

Which other solutions did I evaluate?

For our clients, Microsoft is an alternative. Microsoft is cheaper, faster and has better support than Oracle.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
CTO at a tech services company with 51-200 employees
Real User
Reduced the number of traditional storage/server architecture

What is most valuable?

  • Resource elasticity
  • Rapid provisioning
  • Automated centralized management of all DBs
  • Measured services, etc.

How has it helped my organization?

  • Technically, apart from the cost reduction, it reduces the administration overheads.
  • Scale-up and scale-down resources, as per the demand to ensure the major business, do not impact performance issues.

What needs improvement?

  • Reduce the licensing cost further.
  • Stronger security

For how long have I used the solution?

Over one year now.

What was my experience with deployment of the solution?

Challenges faced when migrating the on-premise database to cloud, especially VLDBs.

What do I think about the stability of the solution?

Mostly with the internet availability and speed. Nothing really with the stability of the DBaaS.

What do I think about the scalability of the solution?

Not anything we have come across.

How are customer service and technical support?

Customer Service:

Satisfactory.

Technical Support:

Satisfactory.

Which solution did I use previously and why did I switch?

Most of the DEV/UAT/TEST were on-premises, which moved to the cloud with consolidation.

How was the initial setup?

There were technical challenges configuring the connectivity, moving the data, etc.

What about the implementation team?

Installation was through a vendor.

What was our ROI?

Reduced the number of traditional storage/server architecture. More productivity and quick provisioning of the database helped moving the application to production quickly.

What's my experience with pricing, setup cost, and licensing?

Oracle licensing is expensive compared to other competitors, such as AWS and MS Azure.

Which other solutions did I evaluate?

Yes. AWS and MS Azure.

What other advice do I have?

Any DEV/UAT/TEST environments are really candidates to go for cloud and ensure you fully utilize the flexibility of cloud technologies.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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