Oracle MySQL Cloud Service Room for Improvement

Manager at a comms service provider with 10,001+ employees

Integrating business intelligence or NLP solutions would help us save time and would prevent us from having to take a deep dive. Data problems seem to multiply on the system when you interact with it. Automation would save a lot of man-hours.

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Database Administrator at a energy/utilities company

The solution uses Flash technology for Enterprise Manager but in version 19 is uses SDM 05. It's difficult to transfer from the previous version to the newest. They don't have adjacent types of data.

Since we're in Iran, we don't have access to documentation, so all of the learning we do is with the solution itself. We only can look at the surface.

The solution should offer memory management.

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MT
Senior Manager Global Database Services at a manufacturing company with 10,001+ employees

The support is not that great. They're not really supporting directly anymore and relying on experts to figure out technical issues. Oracle does offer a website where you can open a service request, etc., however, general technical support could be improved.

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Find out what your peers are saying about Oracle, Firebird, EnterpriseDB and others in Open Source Databases. Updated: June 2021.
511,607 professionals have used our research since 2012.
JE
IT Head

Sometimes MySQL does upgrades on the server. When we are still using the old server and when they integrate the upgrade, they don't carry along some of the old syntaxes. The versions don't sync.

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Sr Associate at a computer software company with 10,001+ employees

The technical support is in need of improvement.

It is difficult to do any coding with this solution.

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Find out what your peers are saying about Oracle, Firebird, EnterpriseDB and others in Open Source Databases. Updated: June 2021.
511,607 professionals have used our research since 2012.