Plixer Scrutinizer Room for Improvement

AdrianGrant
Network Manager at IOOF Holdings
There is room for improvement around the data that they have on the website about solutions. I understand that putting a particular appliance into any given organization is going to bring its own challenges — and Plixer does do a good job of blogging it — but they should have more templated solutions on their website. Going out and identifying how to do RTP performance with a Cisco router, or how to do application response times in an Arrista data center deployment was where most of the work was. We had to identify the end-vendor's configuration where Scrutinizer worked. They should spend some more time documenting solutions and putting together white papers. View full review »
RogerBascom
Sr. Network Engineer at Kitsap Credit Union
They're working on the security areas, so it can provide more insight. What they have is still pretty much IP-concentric. If they were to make it IP and URL, they'd be a little bit ahead on that. I'm not sure exactly where they're at on that topic. View full review »
NickEllson
Sr. Network Engineer at Columbia Sportswear
The visual acuity of how it presents data can sometimes be confusing. It takes a bit for people to spin up how to look at the graphs. It's how the graphs are displayed and how busy the information is. When you first take a glance at anything that's displayed, other than just the single line drawings, there is a lot of information displayed. It can be overwhelming if you're not used to it. In a lot of cases, a product like this only gets looked at when there's a report of a problem. It's not an everyday tool. Thus, most people don't get used to it. View full review »
Learn what your peers think about Plixer Scrutinizer. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
441,672 professionals have used our research since 2012.
reviewer1249062
Network Manager at a energy/utilities company with 5,001-10,000 employees
We have tried to extract a map of data flow information, but I think we have to use a JSON query with API in order to query Scrutinizer to pull out some information in order to make some correlation with other third-party tools. We never had the opportunity to do this. It is something that would be nice to do, but it's very labor intensive. I really would like to exploit the metadata to match it with other applications using the API, but this is not yet available. I'm not sure that we'll go that way because all the work that we have to do in order just to extract the metadata from Scrutinizer. We'll have to correlate with all the information from other systems. For that reason, I'm not sure it's going to happen. It will be very interesting though. I would like them to improve the update process. It's so complicated now that it switched to Linux. This makes the server more stable because before we were running it on Windows. The fact that they use Linux is very good and makes it more stable. However, updates never happen in one day or on our own. So, every time we need to call Plixer to proceed with the update, and they are very efficient in that. However, if they could make it a bit easier to upgrade, e.g., a click from the web interface to update the system, this would be nice. For updating the Scrutinizer platform, when we have the actual data, it never happens in one day. Every time we have the data, we are obliged to install a new server in order to integrate the old data, and every time it has a problem. Most of the time, we were obliged to scrap all the data because we couldn't transfer it to the new server. So, it would be very good if they could improve this part. Concerning the NetFlow, we have encountered many issues with some routers that don't send proper tickets. All the time, we're obliged to logon to SSH and run pcap. Pcap is just the packet capture. We are obliged to enter into the Linux to run some pcap on the common line, which is not great. It would be very nice if they integrated the pcap features through the web in order to analyze them. It's very easy. Most of the tools that we're using, and that are on the market, provide this feature. It would be great if Plixer integrated the pcap functionality through the web interface without having to enter into the Linux system. The security part could also be improved. It would be great if they could implement a better algorithm inside the Scrutinizer to detect if there were attacks. The current algorithm to check if there has been a DNS attack is very light. View full review »
reviewer1226004
Networks BAU Lead at a consultancy with 51-200 employees
One of the areas that needs to be looked at is how the databases are created and managed, because they are collecting a massive amount of data. It's a big-data model. The reporting structure, the front-end GUI, also needs some work. It needs some getting used to. It works fairly well, but it's a technical tool rather than a user tool. You have to understand the structure of the databases before you can really use it. Work is needed on how the front-end user-tool accesses the data and what decisions it makes in terms of accessing that data to get you the response that you need. View full review »
reviewer1229916
Business Security Officer at a insurance company with 1,001-5,000 employees
Knowing that they're coming out with a new user interface, that is an area where there is room for improvement. There are so many variables. They should limit the variables in the user interface and create some classes, like "simple," "novice," and "expert" to narrow down the variables within it. View full review »
reviewer1261671
Network Infrastructure at a tech vendor with 1,001-5,000 employees
It would be useful if there was a way to back up the configuration information. E.g., if you wanted to deploy a new instance or disaster recovery, you could quite easily deploy and restore the config, as opposed to having to restore all the NetFlow data. If there was just a button that said "backup config information", that would be good. View full review »
reviewer1229913
Systems Analyst at a government with 5,001-10,000 employees
I would like to see a better user interface for creating what they call maps. The solution creates a visual map of a particular location and how the network flows. You need to spend time to generate all those maps. If they could figure out a way to reduce the time needed to generate the maps, that would be great. View full review »
reviewer1263177
Network Engineer at a healthcare company with 1,001-5,000 employees
I wish the reporting side was easier to work with, but it does a decent job. I also wish the reporting side was a little more intuitive or they offered more reporting examples. Their user videos could be a little better. They provided me a couple of training videos, but they were very generic in nature. E.g., if they had training videos specific to Cisco or Palo Alto firewall to give training to show you specifically within Scrutinizer what you could be looking at. They did provide a basic and an advanced training video. However, even the advanced training video doesn't break down into detail, and on the configuration side, that would be nice. View full review »
Learn what your peers think about Plixer Scrutinizer. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
441,672 professionals have used our research since 2012.