it_user793713 - PeerSpot reviewer
Lead of Development Team at a manufacturing company with 1,001-5,000 employees
Real User
A holistic solution that offers good test management and is very stable and scalable
Pros and Cons
  • "The biggest improvement would be in the transparency we have now. We have very complex products. We make whole systems with difficult and diverse areas such as hardware, software, mechanical and printing, etc. To get the overview of all the requirements into a system, at that sizing, is the main advantage we have in the organization now."
  • "The one thing I would mention is the license policy is a little bit difficult. For different roles, you will need different license models. That seems a little bit difficult for us. Especially when you introduce such a complex system, you want to know the right way is to do licensing. It's not clear what that best way would be. The solution will be here for a long time, and I just think it could be more clear."

What is our primary use case?

The primary use case involves developing custom products. We manage the requirements there.

How has it helped my organization?

The biggest improvement would be in the transparency we have now. We have very complex products. We make whole systems with difficult and diverse areas such as hardware, software, mechanical and printing, etc. To get the overview of all the requirements into a system, at that sizing, is the main advantage we have in the organization now.

What is most valuable?

The tool as a whole is very valuable. It isn't just one or two features. The combination of requirement and test management is very good for us.

What needs improvement?

The one thing I would mention is the license policy is a little bit difficult. For different roles, you will need different license models. That seems a little bit difficult for us. Especially when you introduce such a complex system, you want to know the right way is to do licensing. It's not clear what that best way would be. The solution will be here for a long time, and I just think it could be more clear.

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For how long have I used the solution?

I've been using the solution for about one year.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is very scalable. We have around 50 licenses.

How are customer service and support?

I've never reached out to technical support personally, but my colleagues have, and I have not heard any complaints, so I believe they're okay.

Which solution did I use previously and why did I switch?

I have experience, from the very basic former engineering requirement, with Excel. It's not really acceptable for the complex items we have. We had another product which was not so good because of the user experience. We have chosen Polarion to make things easier.

What was our ROI?

This is a new product for us. We have to monitor the experience over a longer time to see if benefits will come to us.

What other advice do I have?

We are using the on-premises deployment model.

My advice to others considering implementing the solution is that you should check your requirements for such a tool and process. Everything depends on the company. Our experience was to first fix the process of engineering requirements for vendor tools. We had to prepare for the introduction of the solution very well by creating a proper process. It's very important to go through everything beforehand.

I would rate the solution nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Assistance Engineer at a transportation company with 501-1,000 employees
Real User
Stability is questionable given the high number of timeouts we experience
Pros and Cons
  • "A valuable feature from my side would be the comparison corporization."
  • "It is stable enough but if you would like to work with more requirement objects, then you will get timeouts."

What is our primary use case?

We are users of the product and I'm a systems engineer. We use the product to review and assign requirements we receive from customers. For now we have around 10 people using the solution. This may be increased in the coming months. 

What is most valuable?

The most valuable feature from my side would be the comparison composition but it doesn't work every time. If you have a long document and depending on the requirements it can sometimes time out. 

What needs improvement?

The product could be improved if the NTS solution worked more quickly, it's sometimes very slow. As a starting point, I'd like to see more requirements.

An additional feature for the next release would be to include a better import option from the data requirement solutions.

For how long have I used the solution?

It's been more than two years since we implemented it. 

What do I think about the stability of the solution?

It is stable enough but if you would like to work with more requirement objects, then you will get timeouts. So it's stable, but not usable all the time.

What do I think about the scalability of the solution?

I'm not sure that the scalability is good. I think we have enough room and memory on our server for it to work but it is too slow and we get timeouts. In that respect I don't think scalability is good. 

How are customer service and technical support?

Technical support is fine, but they haven't solved our main problem. They are very direct and helpful, but couldn't solve the problem.

Which solution did I use previously and why did I switch?

We previously used IBM DOORS which isn't exactly the same solution so it's difficult to compare, but for requirements management, it was better.

How was the initial setup?

Initial setup was straightforward and took around two to three hours to deploy.

What's my experience with pricing, setup cost, and licensing?

We purchased the product, so now we only have to pay for maintenance.

Which other solutions did I evaluate?

There were other products evaluated but I was not part of the team involved in that process. 

What other advice do I have?

For anyone interested in the product I would suggest evaluating it in real conditions, with a specific project because of the issue with requirements.

I would rate this product a two out of 10.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Polarion Requirements
April 2024
Learn what your peers think about Polarion Requirements. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,857 professionals have used our research since 2012.
Project Manager at a tech services company with 201-500 employees
Real User
Top 20
Stable platform that helps produce documents easily
Pros and Cons
  • "It is easier to produce documents using the platform."
  • "The platform's review process for the documents could be better."

What is most valuable?

It is easier to produce documents using the platform.

What needs improvement?

The platform's review process for the documents could be better.

For how long have I used the solution?

We use the platform to provide regulatory documents for specific products.

What do I think about the stability of the solution?

It is a stable platform. I rate its stability an eight out of ten.

What do I think about the scalability of the solution?

We never encounter any scalability issues during the deployment.

How are customer service and support?

The technical support services need improvement.

How would you rate customer service and support?

Neutral

How was the initial setup?

The difficulty level of the product's initial setup depends on the complexity of the specific project. It is simple for minimum configurations. But it is much more complex for multiple requirements. We encounter errors regarding the migration of data from the management tool. We have to ensure that it supports all the functionality from the previous solution. It is quite complicated. We develop our protocol to tackle it.

What's my experience with pricing, setup cost, and licensing?

The product's price is high. However, it is an efficient solution for managing complex products.

Which other solutions did I evaluate?

We used IBM before. We switched to Polarion Requirements for better pricing.

What other advice do I have?

I rate Polarion Requirements an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Michael Sanchez - PeerSpot reviewer
ALM Change & Deployment at MS Consulting
Real User
Good flexibility, good price, useful APIs, and very stable
Pros and Cons
  • "Its flexibility and APIs are the most valuable."
  • "Its user interface could be more user friendly. In addition, a lot of features are missing for test management. It should have the test case ordering feature."

What is our primary use case?

We use it for requirements management.

What is most valuable?

Its flexibility and APIs are the most valuable.

What needs improvement?

Its user interface could be more user friendly. In addition, a lot of features are missing for test management. It should have the test case ordering feature.

For how long have I used the solution?

I have been using this solution for a year and a half.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is scalable. You can add a lot of documents and the volume can be increased. We have 20 users. It has not really been adopted by the end users in our company, but this is not because of Polarion. This is related to the processes used in the company.

How are customer service and technical support?

Technical support provided by the vendor in France was very good.

How was the initial setup?

The technical setup was quite easy, but the process for setting up the required templates was complex. It took one day for us to deploy it.

What's my experience with pricing, setup cost, and licensing?

It is expensive but not for what it is. It is just the right price for what it is. Its price is also similar to other solutions. 

What other advice do I have?

Polarion should not be used for project management. It should be used for feasibility and requirement management. I would recommend to use it first to understand the features and then improve it. We wanted to improve and adapt it to our new requirements, but we never finished doing that. So, we are not able to release. It is a little bit hard to understand the features. That's why I am recommending to use it first. 

I would rate Polarion Requirements an eight out of ten. It is quite a good solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
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Updated: April 2024
Buyer's Guide
Download our free Polarion Requirements Report and get advice and tips from experienced pros sharing their opinions.