We use Red Hat Enterprise Linux on-premises and in the cloud.
Consultant at a tech services company with 1,001-5,000 employees
Moving workloads is easy, helps save cost, and avoids cloud vendor lock-in
Pros and Cons
- "The frequent updates are valuable."
- "The numerous links to different pages disrupt the flow of information and make it difficult to maintain focus."
What is our primary use case?
How has it helped my organization?
We are able to easily move workloads between the cloud and our data center using Red Hat Enterprise Linux.
Red Hat Enterprise Linux helps us avoid cloud vendor lock-in.
Red Hat Enterprise Linux has helped save us costs.
What is most valuable?
The frequent updates are valuable.
What needs improvement?
The training documentation requires revision. The numerous links to different pages disrupt the flow of information and make it difficult to maintain focus.
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
April 2024
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,886 professionals have used our research since 2012.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for ten years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux is stable.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux is scalable.
How are customer service and support?
The technical support is good, but they need to work on their response time.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We previously used Windows and switched to Red Hat Enterprise Linux for flexibility and support.
What's my experience with pricing, setup cost, and licensing?
The price for Red Hat Enterprise Linux is reasonable.
What other advice do I have?
I would rate Red Hat Enterprise Linux eight out of ten.
We have around 20 Red Hat Enterprise Linux users in our organization.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Dec 4, 2023
Flag as inappropriateSecurity Engineer at a tech services company with 10,001+ employees
Supporting OS software with built-in security and encryption that is easy to use and setup
Pros and Cons
- "The security, ongoing support, and ease of taking a system and getting authorization from a government agency have helped the way our organization functions."
- "The cost of this solution could be improved."
What is our primary use case?
We use this solution as our operating system.
How has it helped my organization?
The security, ongoing support, and ease of taking a system and getting authorization from a government agency have helped the way our organization functions.
The built-in security features support certain security standards such as encryption. It is simpler to meet FIPS 140 encryption requirements such as the ATOs.
What is most valuable?
The ease of use of this solution has been most valuable.
What needs improvement?
The cost of this solution could be improved.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the stability of the solution?
This is a stable solution.
Which solution did I use previously and why did I switch?
We previously used Linux. Red Hat meets our needs more comprehensively.
What was our ROI?
Our main ROI is in the ability to readily get ATOs.
What other advice do I have?
For somebody familiar with the Linux platform, it is not difficult to troubleshoot when using this solution.
I would rate this solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
April 2024
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,886 professionals have used our research since 2012.
Sales Engineer at a tech services company with 11-50 employees
Provides a stable version of Linux with enterprise support
Pros and Cons
- "Enterprise support is available for our customers."
How has it helped my organization?
The company that I worked for that employed RHEL was a PACS (Picture Archiving and Communication System - think of an image repository for x-ray, CAT scan, MRI, etc., that allowed radiologists to read the images and report on their findings). Our software was a FDA-certified medical "device," based on an open-source DICOM toolkit. We had a custom repository that served up our packages. We needed a stable, supported version of Linux since we would have to get FDA certification for each major version upgrade.
What is most valuable?
Enterprise support is available for our customers. Pre-RHEL, I used Red Hat desktop for personal PC.
What needs improvement?
Support.
What do I think about the stability of the solution?
Rarely were there stability issues. We regularly had servers running for three years without reboot.
What do I think about the scalability of the solution?
Yes, there were scalability issues, but I blame that more on my employer than on Red Hat.
How are customer service and technical support?
Support seemed to be great for day-to-day issues that our customers would experience (the customer would engage Red Hat support and escalate to me if there was no resolution). I only had to engage support once for an escalated issue and their support team tried to pass the blame onto our Hypervisor vendor, when it was indeed an issue with a Red Hat package.
Which solution did I use previously and why did I switch?
I have used lots of flavors of Linux going back to 1995. Enterprise support was the reason Red Hat was selected.
How was the initial setup?
Easy. Used Kickstart to automate installation and post install config.
What's my experience with pricing, setup cost, and licensing?
I was an engineer, never discussed pricing.
Which other solutions did I evaluate?
CentOS, Slack, Ubuntu, Arch, LFS.
What other advice do I have?
My advice: Kickstart is your friend.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
An excellent and inexpensive solution with great security, stability, and performance
Pros and Cons
- "Its security is the most valuable. It is very stable and has many features. It also has good performance. Some of our clients were using Windows servers and products. I suggested Red Hat Linux to them and described the features. They switched to it, and they really loved it. There were around 50 servers in my last company, and they switched all those servers from Windows to Red Hat. I used to manage those servers."
- "It is mostly better than other solutions. However, it is sometimes difficult for disaster recovery, so we have to plan accordingly."
What is our primary use case?
I use it for running RAID servers, Database clusters, and a lot of other open-source tools. I have also used it as a firewall.
We have on-premises dedicated servers located in some data centers. We also have cloud servers on the public cloud. I am currently using the latest version, and I have also worked on previous versions as well as Template.
What is most valuable?
Its security is the most valuable. It is very stable and has many features. It also has good performance.
Some of our clients were using Windows servers and products. I suggested Red Hat Linux to them and described the features. They switched to it, and they really loved it. There were around 50 servers in my last company, and they switched all those servers from Windows to Red Hat. I used to manage those servers.
What needs improvement?
It is mostly better than other solutions. However, it is sometimes difficult for disaster recovery, so we have to plan accordingly.
For how long have I used the solution?
I have been working on Linux for the past ten years.
What do I think about the stability of the solution?
Based on my experience, it has been stable. I did not experience any issues.
What do I think about the scalability of the solution?
It is scalable. I scaled it in a way that I put a load balancer and a few servers running behind that. When working with clients, we scale or expand usage based on the need.
I used to work on and manage a website, which was just like YouTube. Around 1,000 users used to use the site, which was definitely putting a load on this server. There were around 30 servers managing the traffic. I could manage 1,000 simultaneous users.
How are customer service and technical support?
I have never used their support. I just do some research to resolve an issue.
Which solution did I use previously and why did I switch?
I have also used Ubuntu and CentOS in different companies and for different clients. The utilization of packages, commands, and configuration files are different in Ubuntu. For example, if you want to restart a service, the commands are different in these solutions. They also have different firewalls. Red Hat uses firewalld and Ubuntu uses ufw.
How was the initial setup?
The deployment is actually okay. It is not too easy and not too complex. It is easy for experienced people, but if you don't have the experience, it can be a little hard.
The deployment duration depends on the type of deployment that we are doing. It could take from a day to a week or two weeks. We can also use Jenkins for auto-deployment.
What about the implementation team?
I worked with a Cloud hosting and deployment company that provided different Cloud services to their clients. They had servers based on Red Hat. It does require regular maintenance. We had a team of ten people.
What's my experience with pricing, setup cost, and licensing?
Red Hat Linux is inexpensive. Linux solutions are generally inexpensive.
What other advice do I have?
I would definitely recommend this solution. It is my most preferred solution. I like using terminals, and with Red Hat, I get to work on terminals and shell commands. It has good security.
I would rate Red Hat Linux (RHEL) an eight out of ten. I find it excellent, but no system can be 100% perfect.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Growth Incubation Leader, Poland and Baltics at IBM
Open architecture allows for accelerated growth while secure repositories guarantee stability
Pros and Cons
- "Open architecture allows for accelerated growth while secure repositories guarantee stability."
- "Workstations: More applications for graphics."
- "Servers: More applications for monitoring (e.g., nmon)."
What is our primary use case?
Business: workstation and server.
How has it helped my organization?
Open architecture allows for accelerated growth while secure repositories guarantee stability.
What is most valuable?
- Multipath
- Yum
- LVM
- Selinux
What needs improvement?
Workstations: More applications for graphics.
Servers: More applications for monitoring (e.g., nmon).
For how long have I used the solution?
More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Storage and VMware Expert at a comms service provider with 1,001-5,000 employees
It's improved our company's system environments that run Oracle databases.
What is most valuable?
Red Hat is mission critical to our environment.
How has it helped my organization?
Red Hat has improved the mission critical environments running Oracle databases, while CentOS has improved our web environment and MySQL.
What needs improvement?
Oracle and SAP Environment and all HPC environments.
For how long have I used the solution?
10 years
What was my experience with deployment of the solution?
No issues
What do I think about the stability of the solution?
Very stable i don´t find any problem we have many environment using redhat since first version.
What do I think about the scalability of the solution?
Not encountered problem with scalability
How are customer service and technical support?
Customer Service:
The customer service is good and all problem was solved, i dont have any problem
Technical Support:Very good
Which solution did I use previously and why did I switch?
We have many kinds of the linux version on the all environment but to HPC environment we use Redhat but all another versions work very well
What about the implementation team?
I work with the two scenario
What's my experience with pricing, setup cost, and licensing?
The licensing valor is too high and must be improved
What other advice do I have?
Red Hat is similar to CentOS, except that CentOS doesn't offer to support certain solutions, such as Oracle.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works at a tech services company with 10,001+ employees
Open source stable Linux OS
What is most valuable?
Stable Linux OS. The stability of the OS is very important for the computer system. Unstable means you never know when it will crash or fail while your valuable data and business applications are running.
How has it helped my organization?
It's an open source solution.
What needs improvement?
Many areas in version 5 are obsolete such as filesystem ext2, ext3, while the new versions (v.6, 7) support ext4, Btrfs, ZFS, etc.
For how long have I used the solution?
10 years.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
No technical support.
Which solution did I use previously and why did I switch?
No.
How was the initial setup?
No.
What's my experience with pricing, setup cost, and licensing?
No more support and licensing.
Which other solutions did I evaluate?
No.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: April 2024
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