Most of the time, the professional services team handles the deployment. However, we provide support and guidance to customers so that they can handle the installation process and integrate the software with their existing systems.

The number of people required during the deployment depends on the case. If the customer has fewer than 100 firewalls or devices, we can identify it within a week or maybe ten days. 

However, if the customer has a large number of devices, say a thousand, it may take up to 15-20 days. The deployment process also depends on the prerequisites of the customer. We can deploy the product within the agreed timeframe if they provide the necessary prerequisites on time.

Our setup team is very experienced and handles installations. We are the only certified service plus partner in India for design, implementation, and management. Our experience is a ten out of ten.

We are often called on to review implementations and find inefficiencies. It is easy to make a mistake and it's important to correct them quickly for customers who've already invested a big budget in licenses and implementation. 

An IT engineer who doesn't have experience might struggle. Based on this, I would rate the setup a six out of ten. 

We implement the solution for customers. Easy use cases can be completed by one technician and more complex security networks might be completed by three technicians. 

We train our internal team and provide training to customers that includes general administration or common issues. 

One or two administrators can handle hardware maintenance and report interpretation. 

The integration was done by the vendor. We didn't do any kind of integration.

We are acting as a vendor and distributor for Skybox in India. So, our team is taking care of whatever implementations are coming on behalf of Skybox.

Normally, when you require assistance, like we did, it's via Skybox consultants.

We deployed it in-house within five working days. They provided us with a manual and some guides, and we were able to do it.

We have an in-house team to deploy this solution. We have four or five engineers who can deploy and perform maintenance.

A developer helped install this solution — he was great.

A deployment engineer is a single person and I can do the deployment myself. It is not often very complex, as long as things are done correctly from the beginning. The checklist has to be complete, which means that the image has to be stable and the compute that you requested is there. You also need to ensure that the required port numbers for device accessibility are there from the server, and the database is there. Once all of that is in place, the configuration is not difficult.

When it comes to integration, the other vendor has to be available during the same period. It is sometimes difficult to schedule but it is necessary to complete the deployment in a specified timeframe.