Tidal by Redwood Dashboards - Job Status Information

How would you assess the information that the Dashboards feature gives on any particular job’s status? How important is this information for your organization, and why? Please provide examples, if applicable.

JF
JDE Manager at Oshkosh Corporation
The Dashboards feature gives information about a job’s status. A lot of times, when there is an issue with a job, this is the starting point to figure out what the issue was. You can then go and see job logs. A lot of times people call and say, "I have a job, and when is it going to be done?" With Tidal, it is very easy to go look at Tidal and say, "This is when it started, or this is the expected time it is supposed to start, and here is the average that it has done for all the other jobs that it has run." So, there is a lot of information that people can get at this all-in-one spot. If they had to manually go look at it, they would've to go to multiple different spots to get all the information. Even then, how you read the data isn't exactly consistent? For example, I submit a job, but it goes into waiting status. According to JD Edwards, it is running, and then, at some point, it'll go into processing status. That's the actual time that it takes to run. If you look at the start time and the stop time, that'll be two hours. If you look at the amount of time it really took to process, it would be only about 10 minutes. It could have spent the rest of the time waiting. That's where Tidal gives you the ability to see the actual processing time of how long it is going to take to run.
View full review »