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BartHeungens
Hybrid Infrastructure Solution Architect at Bitcon
Real User
Top 5Leaderboard
Clear procedures, easy to install, good support, scalable, and well-integrated

Pros and Cons

  • "I want an additional copy of my data in the Office cloud and it works."
  • "When you are working in the Cloud security is very important."

What is our primary use case?

We use this solution to protect our mailboxes, our data, and Office 365.

We use it in our office as well as for our customers who have Office 365.

I use it in a multi-tenant way.

What is most valuable?

It does what it does. I want an additional copy of my data in the Office cloud and it works. I can restore the data.

The interface is quite okay and the procedures are clear.

There are many applications in Office 365 and new applications are being added. They keep up with all of the data.

What needs improvement?

Security is the most important feature. When you are working in the Cloud security is very important.

They may have made changes recently, and may already have the two-factor integration, and following the security upgrades from Office themselves.

For how long have I used the solution?

I have been using Veeam Backup for Office 365 for approximately two years.

We are using the latest version.

What do I think about the stability of the solution?

It's a stable solution. We have not had any issues with stability.

What do I think about the scalability of the solution?

It is very scalable.

While I still have customers who are using Office 365, I will continue to use this solution to protect their data.

How are customer service and technical support?

I am very happy with Veeam's support. They are good and very responsive.

How was the initial setup?

The initial setup is straightforward. It's is very easy to install.

It can be deployed in less than an hour.

What about the implementation team?

I completed the installation and deployment myself.

What's my experience with pricing, setup cost, and licensing?

I have a per-user license for the number of users and the mailboxes that I have.

What other advice do I have?

Definitely, I recommend using Veeam Backup for Office 365.

They are adding SharePoint and OneDrive as well as other integrations.

I would rate Veeam Backup for Office 365 a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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KB
Senior Technical Consultant at a tech services company with 11-50 employees
Consultant
Top 10
It has got all the features and is very stable and scalable

Pros and Cons

  • "It has got all the features. You can restore a mailbox based on an email or a calendar or based on all the emails. A user can also get access to restore the mailbox."
  • "They can provide a dashboard for sizing. This feature might get included in the next release."

What is our primary use case?

We are using this solution to back up our users' mailboxes, that is, Office 365 mailboxes.

What is most valuable?

It has got all the features. You can restore a mailbox based on an email or a calendar or based on all the emails. A user can also get access to restore the mailbox.

What needs improvement?

They can provide a dashboard for sizing. This feature might get included in the next release.

For how long have I used the solution?

I have been using Veeam Backup for Office 365 for the last two to three years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is easily scalable. We just need to add the licenses. We have around 50 users who use it on a daily basis.

How are customer service and technical support?

We get support from the vendor. We didn't face many issues to evaluate them. Whenever we contacted them, the issue was fixed immediately.

How was the initial setup?

The initial setup is pretty simple and very straightforward. We finished the deployment within one or two days.

What about the implementation team?

We did the implementation. We had received the training for this solution. Its maintenance is also done by us. We also get support from the vendor.

What's my experience with pricing, setup cost, and licensing?

We looked at a few cloud options. When we did the comparison, we found it to be a cost-effective solution, and it included everything.

What other advice do I have?

I would definitely recommend this solution. It is working fine, and there are no issues. We are happy with its features.

I would rate Veeam Backup for Office 365 a nine out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Learn what your peers think about Veeam Backup for Office 365. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
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Darshil Sanghvi
Consultant at a tech services company with 501-1,000 employees
Reseller
Top 5Leaderboard
Useful email restore feature, stable, but integration with other email provider needed

Pros and Cons

  • "One of the valuable features is the ability to restore a specific email. For example, if a user has deleted an email and they would like that particular email back we are able to restore it."
  • "We have found that there is a limitation in this solution where it only takes the backup of users who are using Office 365 Enterprise email IDs. We have many users in management and approximately 50 other users who are using Office 365 of which Veeam is able to capture the backup. However, for the other users who are on the local email server at that time, the solution is not able to capture the backup."

What is our primary use case?

We use this solution to backup our database of Office 365 users' information.

What is most valuable?

One of the valuable features is the ability to restore a specific email. For example, if a user has deleted an email and they would like that particular email back we are able to restore it.

What needs improvement?

We have found that there is a limitation in this solution where it only takes the backup of users who are using Office 365 Enterprise email IDs. We have many users in management and approximately 50 other users who are using Office 365 of which Veeam is able to capture the backup. However, for the other users who are on the local email server at that time, the solution is not able to capture the backup.

In an upcoming release, there should be backup support for other email providers, such as Gmail.

For how long have I used the solution?

I have been using this solution within the last 12 months.

What do I think about the stability of the solution?

The solution is stable, we have had no problems.

What do I think about the scalability of the solution?

We have approximately 50 users using this solution.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

There is an annual license required and a per-user fee for this solution.

What other advice do I have?

We will be evaluating whether we will continue using this solution in the future because it is not practical to keep it when it does not do the backups of all our users' information requiring us to have two solutions.

I rate Veeam Backup for Office 365 a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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VP
Delivery manager at a computer software company with 201-500 employees
MSP
Top 5
A stable solution which is easy to use, but should have better integrative capabilities

Pros and Cons

  • "The solution is easy to use and stable and can be made to fit one's needs."
  • "The solution should have backup integration features, not just concerning mail but also when it comes to such solutions as SharePoint."

What is our primary use case?

As the solution is cloud-based, we are always using the latest version.

The solution allows a person to keep his data third party when it comes to compliance requirements, thus necessitating that it only be backed up at a certain place. The solution is used wholly for compliance requirements. 

What needs improvement?

The solution should have backup integration features, not just concerning mail but also when it comes to such solutions as SharePoint. 

For how long have I used the solution?

We have been using Veeam Backup for Office 365 for the last couple of years.

What do I think about the stability of the solution?

The solution is stable and can be tailored to one's needs. 

How are customer service and support?

There is no technical support needed. 

How was the initial setup?

As the solution is on the cloud, there is no installation required. 

What's my experience with pricing, setup cost, and licensing?

We are talking about a third party solution, so there is a licensing fee. 

What other advice do I have?

The solution is easy to use and stable and can be made to fit one's needs.

I would recommend the solution to others who need it to meet their compliance requirements. However, if this is not required by one's organization and there are policies in place for third party back up other than that provided by the public cloud provider, then I would advise going with an alternate solution. 

An example would involve a law firm or VSSR sector which has certain user data that cannot be maintained solely on the cloud and necessitates a copy being kept in one's vault. 

I rate Veeam Backup for Office 365 as a six-plus out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Hairulnizam .
Solutions Consultant at a tech services company with 51-200 employees
Consultant
Top 5
Reliable, it is easy to use, and has a good email capacity

What is our primary use case?

The primary use case is to keep emails for longer retention time.

What is most valuable?

The feature that I like the most is the system backup recovery from OneDrive.

What needs improvement?

The license pricing can be reduced.

For how long have I used the solution?

I have been using Veeam Backup for Office 365 for three months.

What do I think about the stability of the solution?

It's a stable product and we have not had any issues.

What do I think about the scalability of the solution?

Veeam Backup for Office 365 is scalable. We have 50 users in our company and we have plans to continue using it.

How are customer service and technical support?

Technical support is okay. They are the same as other technical support systems all over…

What is our primary use case?

The primary use case is to keep emails for longer retention time.

What is most valuable?

The feature that I like the most is the system backup recovery from OneDrive.

What needs improvement?

The license pricing can be reduced.

For how long have I used the solution?

I have been using Veeam Backup for Office 365 for three months.

What do I think about the stability of the solution?

It's a stable product and we have not had any issues.

What do I think about the scalability of the solution?

Veeam Backup for Office 365 is scalable. We have 50 users in our company and we have plans to continue using it.

How are customer service and technical support?

Technical support is okay. They are the same as other technical support systems all over the world where you go to level one to speak with technical support.

Which solution did I use previously and why did I switch?

Previously, I did not use another product.

How was the initial setup?

The initial setup and installation were straightforward.

It only took 10 to 15 minutes to deploy.

What about the implementation team?

We did not use a vendor, retailer, or consultant. The implementation was done by myself.

What's my experience with pricing, setup cost, and licensing?

The licensing price is quite high. It's expensive.

What other advice do I have?

I would recommend this solution to others who are interested in implementation.

It's a good solution with good email capacity, and it's easy to use.

I would rate Veeam Backup for Office 365 a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
AA
Modern Data Center and Cloud Engineer II at a tech services company with 51-200 employees
MSP
Top 5Leaderboard
Easy to use, responsive technical support, and reliable

What is our primary use case?

I use the solution for software production and virtual machine backups.

What is most valuable?

One of the main features of the solution is it is easy to use.

For how long have I used the solution?

I have been using the solution for approximately one year.

What do I think about the stability of the solution?

The solution is very stable. However, in our last deployment, we have had some conductivity issues that we have yet to be resolved. In my country, we have a decent download speed but the upload is not that fast which is causing some issues.

What do I think about the scalability of the solution?

We plan to increase usage in the future.

How are customer service and technical support?

I am satisfied with the technical support of the…

What is our primary use case?

I use the solution for software production and virtual machine backups.

What is most valuable?

One of the main features of the solution is it is easy to use.

For how long have I used the solution?

I have been using the solution for approximately one year.

What do I think about the stability of the solution?

The solution is very stable. However, in our last deployment, we have had some conductivity issues that we have yet to be resolved. In my country, we have a decent download speed but the upload is not that fast which is causing some issues.

What do I think about the scalability of the solution?

We plan to increase usage in the future.

How are customer service and technical support?

I am satisfied with the technical support of the solution.

How was the initial setup?

The documentation for the installation is good. However, if you are new to the environment the installation could be difficult. The first time we did it it took approximately four days.

What about the implementation team?

We did the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution and we pay annually.

What other advice do I have?

I would recommend this solution to others.

I rate Veeam Backup for Office 365 a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Kike Maldonado
Project Manager at Aktios
Real User
Top 5
Easy to set up, scales to our requirements, and reduces complexity for dealing with multiple accounts

What is our primary use case?

We use this product to back up our Office 365 files, such as those in Exchange, OneDrive, and SharePoint.

What is most valuable?

The most valuable feature is that we don't need different agents to back up our files from different accounts.

What needs improvement?

The price could be reduced to make it more competitive. We would like to have a single management console for all of our backups.

For how long have I used the solution?

I have been working with the Veeam Backup for Office 365 for six months.

What do I think about the stability of the solution?

This is a stable backup product.

What do I think about the scalability of the solution?

It is scalable when we are doing the initial full backup. We can scale horizontally as we need to. …

What is our primary use case?

We use this product to back up our Office 365 files, such as those in Exchange, OneDrive, and SharePoint.

What is most valuable?

The most valuable feature is that we don't need different agents to back up our files from different accounts.

What needs improvement?

The price could be reduced to make it more competitive.

We would like to have a single management console for all of our backups.

For how long have I used the solution?

I have been working with the Veeam Backup for Office 365 for six months.

What do I think about the stability of the solution?

This is a stable backup product.

What do I think about the scalability of the solution?

It is scalable when we are doing the initial full backup. We can scale horizontally as we need to.

How are customer service and technical support?

I have not had any issues that necessitated calling technical support.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

It is not the cheapest solution in the market.

What other advice do I have?

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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