Office 365 Reviews

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Giancarlo Proença
Real User
User
Aug 06 2019

What is most valuable?

The most valuable feature is the integration with OneDrive, which has allowed us, a small business, easy access to a cloud environment, with no need to back up the data from five different computers… more»

How has it helped my organization?

Easy sharing of files between team members in different locations, using both OneDrive and Office 365 (desktop and online), has improved efficiency by two times. Before using this solution, we had to… more»

What needs improvement?

In general, the desktop apps could be a little leaner and open faster in less powerful machines. The interface for Outlook could use a refresh, to make it more like the other software in the suite… more»

If you previously used a different solution, which one did you use and why did you switch?

We tried Google Docs, but it messed the formatting on our complex - designed - documents. We have also tried Libre Office, but with similar results. Only by using Office 365 were we able to read and… more»

What other advice do I have?

If you need, reach out to MS support. They were really helpful in setting things up for our team.

Which other solutions did I evaluate?

We did not evaluate options beyond Google Docs and Libre Office. Once we understood that there was no point on going against the market standard for file formats, we went straight to Office 365.
Vladimir Sekerka
Consultant
Security Specialist at a tech consulting company with 1-10 employees
Jun 03 2019

What is most valuable?

Many of the features in Office 365 are good, but I think Excel is a very good tool. Excel is good at processing data in small volumes.

What needs improvement?

Using Visual Basic, I have had a lot of trouble with relative paths when programming for Excel, and sometimes it is very difficult to debug programs. For example, if the user has their focus on a different sheet, one that you do not expect, then the program begins to behave unexpectedly. This means that you cannot use relative paths, and you have to use absolute paths. Microsoft could issue… more»

What other advice do I have?

Microsoft Office is a basic tool in consulting. I have implemented macros, specialized Office tools, and applications for it using Visual Basic. I usually need to design tools for our clients, because I want to give them a really good product. It needs to be more than Excel, alone, because it has to be easy to enter data. There are also calculations that happen in the background, and we do not… more»
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Anhnhat Tran
Real User
Senior Software Enginer at University of Southern California
Apr 16 2019

What is most valuable?

The functionality that is most valuable is the solution's ability to detect patient data in email attachments. Whenever a user sends out an email with patient data embedded in an attachment, it triggers an alert. The tool can detect a social security number and various other forms of patient identity. Emails are then automatically generated and sent.

What needs improvement?

Improvements can be made to the products generic offering. It's not customized for health care. It doesn't understand the meaning of health care related concepts. Providing a greater degree of industry specificity would make the tool much more unique and valuable. I would like to see a more user-friendly interface in the next release. We worked with a developer to upgrade the settings and optimize… more»

What other advice do I have?

The version we are using is very generic. It requires that you perform a lot of customizations. I rate this product a 7 out of 10. I give it this rating because it works but it's not sophisticated enough and not specialized enough for health care. It requires a lot of time to customize.
ITDig89849
Real User
IT and Digital Evangelization with 11-50 employees
May 03 2018

What is most valuable?

The whole Office suite of Office products: Word, Publisher, Outlook, etc. are fantastic. The whole suite of products is very good.

How has it helped my organization?

The product helps us be more efficient. It helps us to have a standardized way of doing things. It is very compatible with other companies that we do business with… more»

What needs improvement?

* It needs improvements around its compatibility with non-Microsoft products. * They should do more testing before product releases.

What's my experience with pricing, setup cost, and licensing?

The pricing/licensing is easy to manage.

If you previously used a different solution, which one did you use and why did you switch?

We switched from the PC-based solution (desktop) to the cloud-based. The cloud-based gave us more opportunities to be more flexible. It is easier to get to when employees… more»

What other advice do I have?

It is an excellent, stable solution for doing what we do in our business. The product has my highest recommendation. Most important criteria when selecting a vendor… more»

Which other solutions did I evaluate?

There weren't any vendors on our shortlist. We just decided to go to the cloud version. We were already using it in our desktop environments, so there were no competitors.
Real User
System Engineer at a tech services company with 51-200 employees
May 15 2019

What needs improvement?

There are several areas that this service can be improved. The email, there are certain features we would like to see improvements from Microsoft, and also there are applications called BlueJeans, and there are certain things. There are several additional features we would like to see, such as… more»

What's my experience with pricing, setup cost, and licensing?

We are using a particular type of license which allows each item to be priced around 30 dollars per month. There are no costs in addition to the standard licensing fees.

If you previously used a different solution, which one did you use and why did you switch?

We were using open source email server entourage exchange, and from there the best option was to migrate to Office 365.

What other advice do I have?

The advice I would give depends mainly on their requirements. If they need to minimize their administration, Office 365 would be an excellent option. On a scale of one to ten, one being the lowest and ten being the highest, I would rate this product a seven.
Onya Stephen Toochukwu
Real User
Programmer at Tech Elight
Apr 15 2019

What is most valuable?

The ability to convert Word documents to PDF file is one of the features I love most. Pictures can be pasted into the Word environment and can be converted to PDF.

How has it helped my organization?

Most of the work that seems not to work offline works perfectly with Microsoft Office 2013, like converting a Word document to a PDF file.

What needs improvement?

The feature to convert PDF file to a Word document needs improvement as well as the feature to save the file automatically when typing, without using the save command.

What's my experience with pricing, setup cost, and licensing?

The pricing is not really high, but one can get the software with the license key for free.

If you previously used a different solution, which one did you use and why did you switch?

We previously used a different version, Office 2007.
CHIMEZIE EMECHEBE
Real User
Solution Architect at Bilicha Technology
Apr 01 2019

What do you think of Office 365?

What is our primary use case?

We use it to share work and collaborate. 

What is most valuable?

The cloud service and Skype are the most valuable features. We also use the MS Word and Excel.

What needs improvement?

Using Office 365 is not that flexible on some mobile devices, like Android. They need to improve the security of the product. For example, I don't trust the OneDrive product on my computer.

For how long have I used the solution?

One to three years.

What do I think about the scalability of the solution?

We have five people in our office.

How are customer service and technical support?

The technical support is okay. It is Microsoft.

How was the initial setup?

It is very easy to deploy.

What was our ROI?

We have already seen ROI.

What's my experience

Real User
Senior IT Network Administrator at a tech services company with 1,001-5,000 employees
Feb 25 2018

What is most valuable?

* Exchagne Online * Security and compliance * Skype for Business * Office 365 ProPlus * SharePoint Online * Yammer * There are no more server and hardware operational costs and downtime, updates, etc… more»

How has it helped my organization?

No more on-prem Exchange Server, all mail in cloud, no maintenance or server management.

What needs improvement?

We have had some connectivity issues.

If you previously used a different solution, which one did you use and why did you switch?

We previously had an on-prem solution.

What other advice do I have?

I would rate it a 10 out of 10. I'm very satisfied with the product, with Microsoft, and the support provided by the tech. It's very good.

Which other solutions did I evaluate?

We did not evaluate other options.
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Office 365 Questions

What is Office 365?

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Also known as
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
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