Yahya Hossam - PeerSpot reviewer
Network Consulting Engineer at SKY DATA Integrated Solutions & IT Services
Real User
Top 20
Comes with malware detection features that can detect malware before initiating a backup job for a server
Pros and Cons
  • "One of the newest features in version 12.1 is malware detection. This feature allows the software to detect malware before initiating a backup job for a server. Although I haven't had the opportunity to personally try it out due to its recent release, I came across it while working on an environment in a cluster for a customer."
  • "The solution's pricing may be expensive compared to other products."

What is our primary use case?

I worked on a project involving a multi-cloud environment, specifically backing up on-prem servers to the Azure cloud. However, the project was not completed due to financial issues between our company and the client. The technical configuration, such as creating a Veeam Data Platform plugin on Azure and connecting it with on-prem servers, was mostly done, but the project was halted before creating jobs. The challenges were financial and not technical. This was my first and last experience with such a multi-cloud project. 

What is most valuable?

One of the newest features in version 12.1 is malware detection. This feature allows the software to detect malware before initiating a backup job for a server. Although I haven't had the opportunity to personally try it out due to its recent release, I came across it while working on an environment in a cluster for a customer.

What needs improvement?

The solution's pricing may be expensive compared to other products. 

For how long have I used the solution?

I have been using the product for one and a half years.

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How are customer service and support?

We have faced several issues with Acronis because their support hasn't been as helpful compared to Veeam Data Platform's support. It has been very supportive and has assisted us in many cases. Unfortunately, our experiences with Acronis support have not been as positive, leading us to discontinue working with Acronis for several months now.

How would you rate customer service and support?

Positive

What was our ROI?

The solution is worth its money. 

What other advice do I have?

Veeam Data Platform has a significant difference compared to other tools or products. It is not very simple because it offers a lot of advanced features that can solve various problems in customers' environments. However, managing it is not difficult, but it's not as straightforward as Acronis, which is simpler because it focuses on core features like backup and simple recovery without many additional complexities. 

I find that I rarely encounter issues with the product. One notable aspect is the simplicity of its licensing, especially when compared to other vendors. Additionally, with each use, I discover more features. 

I rate the overall product a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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IT Services Manager at a tech services company with 51-200 employees
Real User
Top 10
A highly stable product that provides excellent backup features and has a proactive support team
Pros and Cons
  • "Backup and restore features are valuable."
  • "The product must provide better security."

What is our primary use case?

The solution is used for backup and restore. It can also be used for VM replication.

What is most valuable?

I like almost everything about the product. Backup and restore features are valuable. They develop everything. If a competitor invents a new feature, the vendor also implements it.

What needs improvement?

The product must provide better security. It must provide an integration with a tool that has ransomware protection.

For how long have I used the solution?

I have been using the solution for about ten years.

What do I think about the stability of the solution?

The tool is rock solid. It is very, very stable.

What do I think about the scalability of the solution?

There are huge systems for which Veeam is not big enough, but we can partition the big environment and install several Veeam instances. The tool scales very well. We face no issues. The product is suitable for the smallest to the biggest enterprises. There is a free community edition that is limited to ten virtual machines. If we buy a license, we can scale up to 1000 instances.

How are customer service and support?

The support is one of the best I have seen. The team has a quick response time and provides quality feedback. The team is proactive. I am really happy with the product.

Which solution did I use previously and why did I switch?

I have worked with IBM and Data Protector. Veeam is better because it focuses on a single product.

How was the initial setup?

The initial setup is simple. With just a couple of clicks, we can install the product. However, it depends on how complex the environment is. Compared to other products, it is quite straightforward. We mostly deploy the solution on-premises. However, we can get opportunities to implement the cloud version as a service provider or back up an organization’s cloud infrastructure.

What's my experience with pricing, setup cost, and licensing?

The price is not low, but we get value for our money. We don't want a cheap product. We want a good product. The tool is reasonably priced for the quality it provides.

What other advice do I have?

I recommend the solution to others. There is some room for improvement. Overall, I rate the tool a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Azleen Ismail - PeerSpot reviewer
Presales Consultant at Progenet Innovations Sdn Bhd
Reseller
Top 5
Provides good interface, GUI (graphical user interface), and backup
Pros and Cons
  • "The solution's interface, GUI (graphical user interface), and backup are good."
  • "The solution’s scalability could be improved."

What is most valuable?

The solution's interface, GUI (graphical user interface), and backup are good.

What needs improvement?

The solution’s scalability could be improved. Veeam Data Platform has limitations for features like Hyper-V and open-source hypervisors outside VMware.

For how long have I used the solution?

I have been using Veeam Data Platform for five years.

What do I think about the stability of the solution?

Normally, the solution is not very stable when we back up big databases.

I rate the solution a seven out of ten for stability.

What do I think about the scalability of the solution?

It’s not very easy to scale the solution.

I rate the solution’s scalability a six out of ten.

How are customer service and support?

The troubleshooting provided by the technical support team needs to be improved.

How would you rate customer service and support?

Neutral

How was the initial setup?

The solution’s initial setup is easy.

What about the implementation team?

One person can deploy the solution in two to four hours.

What was our ROI?

We have seen a good return on investment with the solution. Veeam Data Platform has helped save 70% of our time.

What's my experience with pricing, setup cost, and licensing?

Veeam Data Platform's pricing is affordable.

What other advice do I have?

Veeam Data Platform is not a good solution for customers who do not use VMware. Veeam Data Platform doesn't have storage and needs to integrate with other vendors for storage. Customers using anything other than VMware should clarify all the requirements and limitations of Veeam Data Platform before using it. It is easy to integrate the solution with other systems like Lenovo and Dell.

Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Ryan Uy - PeerSpot reviewer
Solutions Architect at Strategic Synergy Inc
Reseller
Top 5
Ensures effective management of multiple cloud environments, seamless integration with major providers like AWS and user-friendly interface
Pros and Cons
  • "Veeam Data Platform offers features specifically designed for ransomware defense."
  • "Expanding its compatibility to include Linux would represent a significant advancement."

What is our primary use case?

Most of the features and capabilities we implemented for our clients using the Veeam backup solution revolve around enhancing their backup processes. These include functionalities such as backup encryption, immutable storage, integration with various object cloud storage platforms like AWS Cloud, and ensuring compatibility with multiple object cloud platforms.

How has it helped my organization?

The backup and disaster recovery process within the Data Platform is exceptionally user-friendly. Whether you're performing a backup or restoring data, the graphical user interface makes it straightforward. All capabilities can be accessed with ease, thanks to the intuitive design of the interface.

The reliability of the Veeam Data Platform has been consistently satisfactory in our deployments. We have encountered no issues, and all of our clients have expressed satisfaction with its performance.

We are particularly pleased with the DIP, especially given our focus on the Nutanix platform. DIP with Nutanix virtualization has been especially valuable to us.

The inclusion of important functions and capabilities, such as ransomware protection and scanning, was crucial. It's noteworthy that these features are already available in version twelve, which is a significant enhancement.

When utilizing Veeam to manage RTO and RPO objectives, the primary focus lies in minimizing recovery time (RTO) and ensuring effective project or object management. Branches, especially those with high IO and ITO demands, such as those in SANX deployments, prioritize data visibility before backup and archiving. Typically, lower RPOs are managed by the recovery features of the virtualization layer. Our primary aim is usually to achieve the shortest RPO feasible within the specified parameters. However, in our deployments, the shortest configured RPO is based on the specific requirements of our clients.

Managing multiple cloud environments with the Veeam Data Platform is highly effective. The platform offers robust support for major cloud providers like AWS. I've personally tested its integration with AWS and iOS and found it to be extremely straightforward and user-friendly.

What is most valuable?

Veeam Data Platform offers features specifically designed for ransomware defense. This includes the ability to integrate with immutable repositories, safeguarding your data against ransomware attacks. Additionally, the platform provides integrated anti-malware detection capabilities, and it allows seamless integration with third-party endpoint security solutions to further enhance data security.

What needs improvement?

I think there's an opportunity for improvement in terms of the supported operating systems for the Veeam Data Platform. Currently, it's limited to the Windows operating system, excluding Linux environments. Expanding its compatibility to include Linux would represent a significant advancement. 

For how long have I used the solution?

I have been working with it for approximately six years.

What do I think about the stability of the solution?

I would rate its stability abilities eight out of ten.

What do I think about the scalability of the solution?

Its scalability capabilities are eight out of ten. The maximum supported capacity of the current version of Windows determines the capacity limitations for the Veeam Data Platform, as it is dependent on the operating system. This serves as a constraint for the platform. It is suitable for businesses of varying sizes, including small, medium, and enterprise-level organizations.

How are customer service and support?

I would rate its customer service and support nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

Setting up the system initially is straightforward.

What's my experience with pricing, setup cost, and licensing?

It's quite flexible—you can begin with a single license that supports ten instances and scale up based on your specific requirements. I would rate the pricing six out of ten when compared to other competitors.

What other advice do I have?

Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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BasemIsmail - PeerSpot reviewer
Business Development Specialist at Global Brands Group (GBG)
Real User
Top 5
A comprehensive solution for protecting virtual machines and physical servers

What is our primary use case?

We use the solution for protecting virtual machines and physical servers, as well as backing up data. The data platform mainly focuses on virtualization and physical environments, including database backup.

How has it helped my organization?

Veeam recently enhanced some features related to ransomware. Within these updates, its built-in protection feature or cybersecurity features included in the Veeam data platform now provide added protection for all customers. The solution effectively safeguards data, particularly against ransomware. This benefits Veeam, although it may rely on other third-party solutions for business continuity and data protection.

What is most valuable?

The solution focused on on-premises data and covered all virtualized environments, including physical servers. This product offers scalability, flexibility, and a simple user interface.

What needs improvement?

The licensed schema needs to be simple because it is more complicated than the previous one.

For how long have I used the solution?

I have been using the Veeam Data Platform for six years.

What do I think about the stability of the solution?

The product’s stability is good.

I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?

The solution can integrate with Azure storage and other storage vendors. It is more scalable than the cloud version.

10-15 users are using this solution. We cater this solution to small to medium companies.

I rate the solution’s scalability a nine out of ten.

Which solution did I use previously and why did I switch?

I have been working with the Veritas backup solution for about 20 years. Veeam has gained a significant market share and caters to many customer needs in the backup sector.

How was the initial setup?

The initial setup is easy and takes a couple of hours to complete.

What's my experience with pricing, setup cost, and licensing?

The solution has affordable pricing for old customers.

I rate the product’s pricing a five out of ten, where one is cheap, and ten is expensive.

What other advice do I have?

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
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VINAYAK-KADAM - PeerSpot reviewer
SYSTEM ADMIN at Alliance University
Real User
Easy to use and stores backups in other devices and local servers
Pros and Cons
  • "The solution's instant recovery feature is good and allows you to capture and copy individual files."
  • "Since the solution has many options, it is not easier to give tasks to schedule it."

What is our primary use case?

We use the solution to store the backups in other devices and local servers.

What is most valuable?

The solution's instant recovery feature is good and allows you to capture and copy individual files. Veeam Data Platform is easy to use.

What needs improvement?

We do not use all the options the solution provides, and it could be made simpler. Since the solution has many options, it is not easier to give tasks to schedule it.

For how long have I used the solution?

I have been using Veeam Data Platform for less than one year.

How was the initial setup?

The solution’s initial setup is not difficult.

What about the implementation team?

The solution can be deployed within one day.

What other advice do I have?

I would recommend the solution to other users.

Overall, I rate Veeam Data Platform an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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System Engineer at Global Business Solutions
Real User
Scalable product with a good user interface
Pros and Cons
  • "It provides a much better user experience compared to other vendors. It works faster as well."
  • "Veeam's support services need improvement."

What is our primary use case?

We use the platform to take backups of virtual machines and Office 365 mailboxes.

What is most valuable?

The product's user interface is easy for creating and restoring Windows and File Explorer backups. It provides a much better user experience compared to other vendors. It works faster as well.

What needs improvement?

Veeam's support services need improvement. Whenever we create a ticket regarding production issues with high severity, their team takes a longer time to respond. It could be better.

For how long have I used the solution?

We have been using Veeam Data Platform since 2022.

What do I think about the stability of the solution?

I rate the product's stability an eight out of ten. We encountered a few downtime issues.

What do I think about the scalability of the solution?

I rate the product's scalability a ten out of ten.

How are customer service and support?

The technical support team can resolve all technical queries. However, it could be improved in terms of response time.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is easy because the server can be connected to the internet during installation. It downloads all the required features and configures all functionalities automatically. It takes a lot of overhead from the admins and engineers working on the process.

The implementation process takes around two days in our infrastructure as we only have a few workloads and know all the details about the policies to be configured. It requires three engineers, including system and network engineers, to execute the process.

What other advice do I have?

I recommend Veeam Data Platform to others and rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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System Engineer at Tarch
Real User
Top 5
An user-friendly solution that helps with data backup and replication
Pros and Cons
  • "The tool is good for VMware environments."
  • "Veeam Data Platform needs to improve data backup for Oracle admin. It needs to improve its stability."

What is most valuable?

The tool is good for VMware environments. However, it's not very effective for physical servers, payment servers, and libraries. 

The solution is very good for backup and replication. 

You can use one license for backup without needing additional capacity licenses for backups or updates. It also doesn't require additional licenses to back up to a Git library.

The tool is easy to use and user-friendly. Its data recovery options are good. Veeam Data Platform supports data encryption. 

What needs improvement?

Veeam Data Platform needs to improve data backup for Oracle admin. It needs to improve its stability. 

For how long have I used the solution?

I have been working with the product for 5 years.

What do I think about the stability of the solution?

I rate the product's stability a seven out of ten. 

How was the initial setup?

The product is easy to deploy. It took around 20-30 minutes to complete. 

What's my experience with pricing, setup cost, and licensing?

Customers require a perpetual license for the product. However, along with the license, they must also subscribe to the support service for one year or three years under a separate contract.

What other advice do I have?

I rate the overall solution an eight out of ten. I have no complaints about its data availability. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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