2020-05-20 08:22:00 UTC

Should I get a third-party backup solution for Office 365?

Office 365 has built-in backup functionality, but some people recommend having a third-party backup. Is this necessary, and what solutions do you recommend for this?

2020 Answers

author avatar

Due to Microsoft's 'shared responsibility' model, it is absolutely necessary to have a backup of your O365 data, especially if the data is critical to the business. Whether you require a backup to be compliant or are looking for protection against accidental or malicious deletion (Insider Threats or Malware), a long term archive solution is well worth the price.

There are many providers offering O365 backup solutions today so be sure to check for any hidden fees or potential caps. It's also worth checking to see if the vendor supports backup for SharePoint Online, Teams, and OneDrive as well as Exchange Online.

Some companies provide licenses for you to backup locally, others provide an almost SaaS-like model, incorporating the storage and licensing.
If you don't have local storage available or do not wish to backup locally then you're best off looking at Cloud Service Providers or SaaS providers for O365 Backup. Be sure to understand where your data is held, the level of security and redundancy, and whether or not there is any level of support included in the cost.

You'll also want to be sure you can restore easily, with several different restore options as some vendors have very limited options.
iland cloud, the company I represent, offers a backup of the entire domain within O365 for a per-user price including licensing, unlimited storage, and support, with no extra fees.

Feel free to contact me via LinkedIn if you would like to find out more.
Also happy to answer any questions on other vendors that I have experience with.

2020-05-20 09:05:47 UTC
author avatar
Top 5Real User

I would use:

1. Azure Backup solutions - it's quite cheap for some amount of data;

2. Another third party backup solution - depends on how the whole environment looks - many backup software solutions exist  - for every computer/or session - backup with agent, or if the environment is virtualized (for example - virtual desktops by Microsoft or VMware Horizon/Workspace One)-

It's good to use some software that is able to backup the whole user virtual machine - -Veeam (os/apps agents and virtual environment),
-PureBackup by Archiware (totally free, only support costs - but it's not required; only for virtual machines)
-Networker (composed with DataDomain - very high level of deduplication),
-Agent backups - Symantec\Veritas Backup Exec, Arcserve Backup or Veeam
-Agent for Windows ( it's free, but there's no common management console if the quantity of clients is above 10 - I guess).  These are not expensive solutions.

There're some in-built solutions - for example - if a data storage is Qnap/Synology device - some software (synchronization software) exists 'in device' - it's easy to use but - the device has to be rather stronger because the synchronization client works in continuous mode. For small offices, this solution is enough.

2020-05-21 07:49:56 UTC
author avatar
Top 5Real User

Use GFI Email Archiver. The solution helps in backup and addressing long term retention requirements. It keeps a copy directly when an email is sent or received and avoid any mail lose due to intentional or accidental deletion of emails by users.

2020-05-20 22:19:05 UTC
author avatar

I will start by looking at what customers' perceptions are. Most customers believe that Microsoft will take care of their O365 data. This is the biggest mistake or misconception that most customers make. Microsoft only takes care of the infrastructure but the data remain that of the customer. Microsoft takes care of the uptime of the O365 but not the customer-generated data. With Office 365, it is your data, you own it, and off course, you control it.

Please see below Office 365 Responsibility mode:

See below also, what Microsoft backup:

Below also captures why you need to backup your data by yourself and not relying on Microsoft solution for that purpose.

I have used some products for this purpose but in terms of flexibility and ease of use with lower TCO, I will recommend Veeam Backup for Office 365.

2020-05-20 14:36:46 UTC
author avatar
Top 20User

I always recommend a combination of onsite and offsite backup storage and many third-party solutions provide both. The specific solution depends on how much data you have and how critical you consider the data - how long can you go without the data if you lose a system. I have used a local NAS and AWS, but there is more overhead to manage and I have also used Unitrends, which requires more initial setup and costs more, but is kind of a set it and forget it solution. Unitrends also has a more comprehensive backup option if you want it - down to bare metal restoration of workstations and servers. It all depends on your budget, in house resources, and comfort with risks.

2020-05-20 12:32:15 UTC
author avatar
Top 20Real User

It depends on what you are using office 365 for. Generally, anyone would be creating a lot of unstructured data. The best way to have an external backup strategy will be by placing unstructured fats on object storage. Police could be applied to how fats will be accessed. The cost of backups also can be kept low with such a strategy.

2020-05-20 10:48:02 UTC
author avatar
Top 5LeaderboardReal User

What I have seen and experience is every company is good at one thing which is native strength. My experience says that 3rd party backup is always good than native platform backup due to security and BCP reason.

0365 is Cloud base so you need the solution also should be the Cloud base. MSP360™ Backup for MS Office 365 is designed for the cloud to cloud backup and restore of your Office 365 accounts, including Outlook mailboxes, calendars, and contacts, as well as OneDrive backup.

Office 365 backup solution by MSP360™ is fully integrated with Amazon S3 and Microsoft Azure for backup storage and allows restoring to the original or new Microsoft account when required.

2020-05-22 13:54:26 UTC
author avatar
ExpertTop 5Real User

As others have stated about the shared model, you need a backup solution. I would recommend Veeam Backup for O365 as it is one of the best products out there. I work at an MSP, and I am the Veeam Architect, so I have set this up many times. Our clients love the solution, and recovery is straightforward as well for them since there is Item-Level or Snapshot Level backup options. If you want more information check online here - https://www.veeam.com/backup-microsoft-office-365.html

If you are interested in solutions or have other questions, feel free to reach out.

2020-05-21 12:59:38 UTC
author avatar
Real User

You can take a look at the solution provided by NetApp as a SaaS Backup. It's the best option to Backup and Restore any object of O365. https://cloud.netapp.com/saas-backup Please run the trial and check how easy it works.

2020-05-21 10:16:32 UTC
author avatar
Top 5Real User

Actually as you say o365 has a built-in backup but not full features and not enough for you I advise you to get third-party like Veeam they have a partnership with Microsoft.

2020-05-21 08:48:21 UTC
author avatar

Your should try Veeam its free for upto 10 users

2020-05-21 08:27:13 UTC
author avatar

Top archival and mail store products from Barracuda and Proofpoint will protect o365 data while allowing user access to mail archives.

2020-05-20 21:43:32 UTC
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It depends on the size and industry compliance. A lot of customers back up all of office 365. Who is the customer?

2020-05-20 17:56:51 UTC
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Top 5Real User

We don't use anything for Office 365. I know there are other options but expensive ones.

2020-05-20 16:16:23 UTC
author avatar
Top 5Real User

ref: https://go.veeam.com/backup-office-365-free

Veeam® Backup for Microsoft Office 365 Community Edition provides FREE backup and recovery of Office 365 Exchange Online, SharePoint Online and OneDrive for Business, eliminating the risk of losing access and control over your Office 365 data — limited to 10 users and 1 TB of SharePoint data.

2020-05-20 15:25:50 UTC
author avatar

This is advisable. However, although the backup solutions out there are pretty comprehensive and do a really good job of backing up like they say they do on the tin and can do a decent job of recovery in a DR situation, they do not necessarily have the native ability to restore specific mail items, should you need to be very granular when getting back to your recovery point objective and your recovery time objective. If you'd like to know more about how this can be done, I can discuss this and the third-party service provider that does this extremely well. Contact me via email or LinkedIn Messenger.

2020-05-20 13:15:56 UTC
author avatar

Yes, I would recommend a 3rd party backup to Office 365. I recommend this with every Office 365 quote as an option. Things happen and the small additional cost is well worth it.

2020-05-20 12:56:28 UTC
author avatar
Top 20User

In my opinion its better to take backup of Office 365 using third party backup as well, so that even any users who are using office 365 leaves your company, backup will be protected which are used by that particular users and you can restore at any time as your schedule.

2020-05-20 09:59:40 UTC
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