Badges
55 Points
8 Years
User Activity
Over 7 years ago
Answered a question: Which Helpdesk software is best for replacing BMC Service Desk Express?
At CA we provide a complete ITSM application which can be used as a replacement to BMC solutions. Information can be found at here: http://www.ca.com/us/products/ca-service-management.html?intcmp=headernav
Please note I do work for CA.
Regards,
Jeff
Experience
Following
Answers
Over 7 years ago
Help Desk Software
About me
19 years experience in the business software application market across various roles including marketing, sales and business development. Define product positioning, messaging, and go to market strategies to drive lead generation and fill the sales pipeline. Versatile, cross-functional leader with a clear communication style, the passion and drive to excel in a fast-changing industry, and an ability to align a team or organization around a common strategic vision.
Specialties: Director of Product Marketing and Business Development for business software applications that include IT Service Management, Customer Relationship Management (SFA, Marketing & Customer Service) and Communications.
