Compare Cisco vs EMCO Software | IT Central Station

Cisco Based on 366 reviews.	EMCO Software
Overview
Cisco Systems, Inc. is an American multinational technology company headquartered in San Jose, California, that designs, manufactures, and sells networking equipment. Cisco is the worldwide leader in networking for the Internet, and it supports, manages and operates business systems for various and major third parties. Cisco Systems was founded in December 1984 by Leonard Bosack, who was in charge of the Stanford University computer science department's computers, and Sandy Lerner, who managed the Graduate School of Business' computers.	EMCO is a software development company founded in 2001 and headquartered in Reykjavik, Iceland. It develops network management software used for automation of remote administration, network audit, remote software deployment, network monitoring, permissions audit and power management tasks in corporate networks. EMCO provides commercial solutions and freeware tools for automation of network administration tasks and remote management of Windows computers. The company products are implemented as Windows desktop applications with a graphical user interface. They are designed to be installed on servers or administrator desktops and used for centralized network management. The IT staff working with those applications must have an administrative access to the network computers in order to manage them remotely. EMCO products rely on the Microsoft network infrastructure to perform remote management operations, thus allowing management of computers within a local network only. Remote management access to computers via the Internet is not provided.
Sample Customers
	EMCO Remote Shutdown: Cannon County Board of Education
Popular Solutions
Cisco ASA 75 reviews Cisco Wireless 20 reviews Cisco Catalyst Switches 17 reviews
Top Comparisons
	Micro Focus Network Node Manager vs. EMCO Remote Shutdown Compared 49% of the time.
Top Industries
Comms Service Provider 17% Financial Services Firm 14% Manufacturing Company 7% University 5%	No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Dmitriy Ronkin
Networking Specialist at Transportation
What is most valuable?: Viptela (router) SDN-based services: Hybrid networking. Combination of low-cost...
Read full review of Cisco SD-WAN »
Ryan Partington
Systems Administrator at Universal Audio
What is our primary use case?: It's our firewall for our AWS VPC on the internal side that connects our VPC to...
Read full review of Cisco ASAv »
Fabio Vilches
System Engineer
What is our primary use case?: It is acceptable, like any other storage solution. In comparison to any other...
Read full review of Cisco HyperFlex HX-Series »
Anonymous User
Director of IT Support at a marketing services firm
What is most valuable?: We needed the product to enable a whitelist-only browsing mode for certain computers for a...
Read full review of Cisco Umbrella »
Anonymous User
Consultant at a healthcare company
What is our primary use case?: Monitoring Security It is a monitoring solution and network, because many times...
Read full review of Cisco Stealthwatch Enterprise »

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Customer Service

WiFiSuperman
Senior Network Engineer/Mobility Specialist at CCSI - Contemporary Computer Services, Inc.
Customer Service: In my experience, Cisco customer service is 8/10. Technical Support: In my experience, Cisco...
Read full review of Cisco Prime LAN Management »
Bartosz Kowalski
Systems Engineer at a financial services firm
Customer Service: 10/10. Technical Support: 10/10.
Read full review of Meraki MS Switches »
Timothy Ames
Member of the Board of Directors at a tech services company
Support with Cisco TAC, or with VARs like WWT and Trace3 is usually pretty good.
Read full review of Cisco ASA »
Nuno Silva
Consulting Engineer EMEA at a software R&D company
Customer Service: Excellent.Technical Support: Besides the great set of documentation available, partner support is...
Read full review of Cisco Ethernet Switches »
SrSysSpecialist534
Senior System Specialist at a construction company
There were no issues with technical support, as most was handled via VCE.
Read full review of Cisco UCS B-Series »
Naresh Vempalli
Technical Specialist at a comms service provider
Customer Service: It's very good. Technical Support: It's very good.
Read full review of Cisco UCS Manager »
Jijish Gopi
Security Engineer at a tech services company
I have never called the tech support, apart from a hardware issue, but that is done through the vendor, a third-party...
Read full review of Cisco ASA »
Alin Prodea
Network Security Administrator at a tech company
I would give a rating of eight out of 10, compared to others vendors. The technical support is much better than most...
Read full review of Cisco ASA »
William Kosinetz
CIO
Customer Service: Very GoodTechnical Support: Very Good
Read full review of Cisco Ethernet Switches »
Paolo Della Mea
Network Build Leader at a manufacturing company
Customer Service: A 10 out of 10. Technical Support: A 10 out of 10.
Read full review of WebEx »
Anonymous User
Pre-sales engineer
I think tech support is a large part of Cisco. It's good, it provides support around the clock, answers problems. I...
Read full review of Cisco Sourcefire Firewalls »
Anonymous User
Cloud Solutions Architect at a hospitality company
Technical support is good.
Read full review of Cisco Umbrella »
FrankAsi
Network Administrator at a healthcare company
During the mitigation process, I used tech support. But, I still have not had a completely clean migration process.
Read full review of Cisco ASA »
Anonymous User
Cisco Systems Engineer at a tech services company
Customer Service: 8/10. Technical Support: 6/10 - I mean you need luck when you open a case with Cisco to have...
Read full review of Cisco ASA »
Anonymous User
User at a financial services firm
I would evaluate the tech support as "fair". They have multi-tiered support and especially the level-one and two...
Read full review of Cisco Catalyst Switches »
Anonymous User
Network Engineer at a financial services firm
We've used it a lot, and someone is always available because our employer is the first customer in Canada.
Read full review of Cisco ACI »
Anonymous User
Network Engineer
Customer Service: 10 out of 10 Technical Support: 10 out of 10
Read full review of Cisco Wireless »
Anonymous User
Co-Founder at a tech services company
Meraki support is really good.
Read full review of Meraki MX Firewalls »
Anonymous User
Business Development Director
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Cisco ASA »
Anonymous User
Sr. Voice Engineer at a retailer
Customer Service: The Customer Service from Cisco is excellent. They have proven to be responsive to whatever I might...
Read full review of Cisco Unified Communications »
Anonymous User
Director of Technical Services at a tech services company
Customer Service: It's great. Technical Support: It's great.
Read full review of Cisco Catalyst Switches »
Peter Mucheke
I.T Security Consultant
Quite good.
Read full review of Cisco ASA »
Pablo Torrejon
Support Engineer at a tech services company
We don't use the technical support too much. It is not good, especially for Latin America. Therefore, we employ...
Read full review of Cisco Firepower NGFW »
Anonymous User
Senior Network Engineer at a government
Customer Service: 8/10 for both the vendor and supplier. Technical Support: 9/10 for both the vendor and supplier.
Read full review of Cisco Wireless »
Anonymous User
Shared Information Security Officer at a university
Technical staff are excellent.
Read full review of CloudLock »
Vasantharaju P
Senior Manager at a tech vendor
The technical support is good.
Read full review of Cisco Wireless »
Xavie Sierra Moreu
Unified Communications Engineer at a comms service provider
I would give it a six out of 10.
Read full review of WebEx »
Anonymous User
Information Security Officer at a non-tech company
If I were to rank the tech support, I would give it an eight or a nine. They have not been able to resolve all of my...
Read full review of Cisco ASA »
Rizal Meijer
Networking Specialist at a insurance company
I would give technical support a rating of 9/10. Cisco is one of the best, if not the best, in support.
Read full review of Cisco ASA »
BillGuilford
Highly motivated Security Engineer incident Response, Vuln Mgmt, Malware Analysis, IDS/IPS, DLP, Network Security +more at a transportation company
I've known those guys for a long time. They are completely familiar with their product.
Read full review of Cisco Stealthwatch Enterprise »

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Technical Support

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