Cisco Wireless Overview
What is Cisco Wireless?With Cisco Wireless you will successfully plan, deploy, monitor, troubleshoot, and report on indoor and outdoor wireless networks - all from a centralized location.
Cisco Wireless is also known as Cisco WLAN Controller.
Cisco Wireless Buyer's Guide
Download the Cisco Wireless Buyer's Guide including reviews and more. Updated: July 2021
Cisco Wireless CustomersAegean Motorway, Baylor Scott & White Health, Beachbody, Bellevue, Brunel University London, Bucks County Intermediate Unit , Chartwell School, Children's Hospital Colorado, Cisco Live Milan, City of Biel, City of Mississauga, Dundee Precious Metals, Electricity Authority of Cyprus, Erickson Living, Goldcorp, Great Ormond Street Hospital, Grupo Industrial Saltillo (GIS)
Cisco Wireless Video
What users are saying about Cisco Wireless pricing:
- "It's expensive because a lot of the controls come with licenses."
- "The licensing system is very rigid. I work for a school and we are just treated like big companies. At some point, there's a limit to what we can do about that."
- "Cisco licensing is usually provided on a yearly basis rather than monthly. You can get a hardware SLA or hardware and software SLA for a period of years. Longer terms influence the level of support that you get when it comes to Cisco SLA."
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Technology Specialist at a consultancy with 1-10 employees
Real UserTop 20
Feb 21, 2021
Combines the mobility of wireless with the performance of wired networks
What is our primary use case?Everything I do is generally command line and I use the gooey of the device. I also use a Cisco network assistant to manage the devices. I have a third-party monitor that checks to make sure everything's online — that's it. I don't have any kind of integrated solution where everything is captured within one piece of software. I prioritize what buildings I can try to upgrade the access points from. I am looking to update my controllers because my controllers are older. They still function fine; I haven't needed to change them yet. I know eventually, they become end-of-life — that's when I'll… more »
Pros and Cons
- "The CleanAir features and the fast transition."
- "I wouldn't mind if Cisco allowed their premiere devices to be able to have that cloud-based support as well, or cloud-based management."
What other advice do I have?Like anything in life, if you're familiar with it, it's easy. Can it get complicated? Of course. But I would just say, just do your research. And make sure you count the cost too. There are two things that are in play here; do your research. Once you get on a comfort level, then you can proceed with it. It works. It's pretty solid. And then the cost. Make sure that if you've got to expand that you have the financial flexibility to be able to accommodate any expansion you need, if not, then you may want to turn to another solution that might be a little cheaper. Overall, on a scale from one to…
Coordinator of the IT Department at a educational organization with 201-500 employees
Real UserTop 10
Feb 26, 2021
Worked well over the span of a decade, but necessary upgrades were too expensive
What is our primary use case?Until we switched to Ruckus about a month ago, we had used Cisco Wireless products for the past ten years at our school of about 1800 students and 250 employees, including the teachers. The teachers and students all use iPads so wireless (Wi-Fi) is a big part of our network. We used Cisco for everything, including wired switches, wireless switches, the core switch, etc. For the wireless network we used Cisco WiSM, which is the old version of Cisco's wireless controller. Since we had used this Cisco equipment for so long and it was showing its age, we ultimately decided it was time for us to… more »
Pros and Cons
- "Overall, Cisco was stable and worked well for all our needs until we started having more and more students and teachers using YouTube and Zoom — what with classes being isolated and everything — which put a lot of strain on our Wi-Fi network."
- "The biggest reason why we could no longer continue with Cisco Wireless was because of the high cost to upgrade everything. It was disappointing that Cisco treated us as just another big company, and did not offer any leeway on their pricing given that we are an educational institute. And although the system we had in place from Cisco Wireless was good enough over the last ten years, it started to show its age when pushed to its limit during the pandemic."
What other advice do I have?The best advice I can give is to always get a second opinion. When I arrived six years ago, we had way too many access points, and the density was causing a lot of interference. It was only after removing some access points that we had better Wi-Fi. When asked, the school said that they had originally added more access points because the Cisco technicians told them to. I would rate Cisco Wireless a seven out of ten.
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: July 2021.
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Sr. System Analyst at a university with 501-1,000 employees
Jun 30, 2020
Has good durability, we can rely on this solution and it is easy to configure
What is our primary use case?We use it to provide wireless access to our students, faculty, and non-teaching staff because we are a university, an educational institution. I am one of the non-teaching staff who takes care of the networking side.
Pros and Cons
- "The feature that I have found most valuable is its durability because we can rely on this solution. It is also easy to configure. Lastly, if something happens, we get good support from Cisco."
- "One thing which we really don't like about Cisco is that it is very expensive."
What other advice do I have?I would say that it's a good solution. Everything is there and I have nothing to point out. I would definitely recommend this product, but at the same time, I would say that they should bring their price down. Like every solution, it has pros and cons. It's just part of the process. On a scale of one to ten, I would rate Cisco Wireless a nine. From the product side, I would rate it nine, but if you ask me about the return on investment, I would probably say a six or seven because the investment is huge here.
Senior Manager - Pre Sales at Emarson Infotech Pvt Ltd
Sep 2, 2019
Easier Manageability and in depth visibility of the entire wireless network
What is our primary use case?We as a system integrators provide wireless solution for big enterprise and PSU's. This solution primarily focuses on giving secured wireless access to employees and internet access to guests.
Pros and Cons
- "Our organization has improved using this product because it helps enhance user experience. We use video communication a lot, like Skype. We used to get a lot of interference before and had a lot of issues during wireless voice or video calls. We get greater speed and performance with wireless now. It is nearly the same as a wired network."
- "The product could be improved with interference reduction. Because wireless frequency interferes with microwave or Bluetooth technologies, this causes issues. A lot of users still use legacy wireless adapters and black box and they do not experience the speed that they could get using the latest technologies. The number of devices on the market makes wireless communications complex. If the problem of interference could be resolved it would further improve utility and ease of system design."
What other advice do I have?Whatever solution used, the design of the wireless network is the most important part of how well it works. I would plan on putting in 60% of the effort to the design and 40% to the deployment. In the designing phase, you must actually get into the network, look for interference issues, create proper wireless heat maps and place the wireless network connection points in the exact location where it is required. I would rate it an eight out of ten.
Solutions Architect at a computer software company with 201-500 employees
Jul 9, 2020
Good application visibility with great integration potential and capability to scale.
What is our primary use case?We provide seamless connectivity for the users in various locations. We can track a user and analyze them according to their behavior within the campus and according to their different locations. This gives us a full view of the locations that users gravitate towards and how they utilize the workspace areas within the campus.
Pros and Cons
- "The solution offers very good application visibility and control integration for other analysis software."
- "The pricing of the solution is expensive if you compare it to other competitors."
What other advice do I have?We're a Cisco partner. We use a variety of different versions of the solution, including the 800 Series, and 2800 Series. We are planning to go to the Catalyst 9000 Series soon as well. It's a centralized solution depending on the wireless controller and some access points have their own branches. While not related to hardware, in relation to software capabilities, we're always looking for ways to better integrate solutions. This particular solution has been great thanks to the access technology provided. We have seamless integration with the infrastructure. The movement of the users is very…
Network Engineer at a healthcare company with 1,001-5,000 employees
Jul 14, 2021
Easy to set up with good filtering and a relatively fast deployment
What is our primary use case?We primarily use the solution in order to provide wireless clients access to our hospital network.
Pros and Cons
- "The initial setup is easy. It's fairly quick to deploy."
- "The interface could be better."
What other advice do I have?I'm just a customer and an end-user. We aren't necessarily using the latest version of the solution. Some access points, for example, are so old we cannot upgrade them any longer. I'd recommend the solution to other users. If you have the money and budget, Cisco is a good, stable solution. I would rate the solution at an eight out of ten.
Enterprise Architect at a tech services company with 501-1,000 employees
Mar 2, 2021
Easy setup with great technical support and reliable technology
What is our primary use case?We use the solution purely for a wide extension, in over it to achieve the desired coverage. It's a structure for our employees, and it offers end-to-end coverage for our employees to gain access to our corporate environment when they need to.
Pros and Cons
- "The technical support is excellent."
- "They are a pretty expensive option."
What other advice do I have?We are a service provider. Cisco is a well-known brand especially when it comes to technology. They're one of the market leaders and they're absolutely a no-fuss vendor. I would recommend it to anyone. It did take me a few weeks or months to get used to some aspects of the system, however, once you learn it, you get very comfortable with the processes of deployment. I would rate the solution at a ten out of ten. It's a superior option that's easy to implement and very reliable.
Network Architect at Summa Health System
Real UserTop 20
Oct 26, 2020
Great support, very stable, and offers great functionality
What is our primary use case?We primarily use the solution for our handheld devices. We have about 30 most likely that are medical hand-held devices. We do have a lot of wireless devices out there, including carts. We've got Vocera Badges that we use.
Pros and Cons
- "The support offered by Cisco is excellent. They are very responsive and knowledgeable."
- "Apple is definitely causing a lot of issues by turning on more security features on its equipment. It is causing more problems on the business side. One is what they call a randomized Mac address that Apple has put out. As far as I know, Cisco doesn't have a fix for that."
What other advice do I have?We're just a customer. The solution is fairly up-to-date, however, we aren't using the most recent version of the solution right now. Overall, I'd rate the solution nine out of ten. We've used it for years and it's worked quite well for us with very little issues to speak of.
See 40 more Cisco Wireless Reviews
Product CategoriesWireless LAN
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