Compare Hitachi vs Western Digital

Hitachi Based on 80 reviews.	Western Digital Based on 14 reviews.
Top Comparisons

Overview
Hitachi, Ltd. is a Japanese multinational conglomerate company headquartered in Chiyoda, Tokyo, Japan. It is the parent of the Hitachi Group and forms part of the DKB Group of companies. Hitachi is a highly diversified company that operates eleven business segments: Information & Telecommunication Systems, Social Infrastructure, High Functional Materials & Components, Financial Services, Power Systems, Electronic Systems & Equipment, Automotive Systems, Railway & Urban Systems, Digital Media & Consumer Products, Construction Machinery and Other Components & Systems.	Western Digital Corporation is one of the largest computer hard disk drive manufacturers in the world. Western Digital Corporation has a long history in the electronics industry as an integrated circuit maker and a storage products company. Western Digital was founded on April 23, 1970 by Alvin B. Phillips, a Motorola employee, as General Digital, initially a manufacturer of MOS test equipment. It rapidly became a speciality semiconductor maker, with start-up capital provided by several individual investors and industrial giant Emerson Electric Company. Around July 1971, it adopted its current name and soon introduced its first product, the WD1402A UART.
Sample Customers
Hitachi Virtual Storage Platform F Series: Turkcell, Owens Corning, Region Nord, Net Credit Financial Group (NFC Group), Russian Railways Hitachi Universal Storage VM: Hanergy Global Solar PV Application Pte Ltd	IntelliFlash: Bank of Stockton, Barnsley College, Boyes Turner, Brigham Young University SanDisk InfiniFlash System: Nexenta Fusion-io: Cassandra, MongoDB, REDIS, GigaSpaces XAP
Popular Solutions
Hitachi Virtual Storage Platform F Series 5 reviews Hitachi Universal Storage VM 2 reviews Hitachi Virtual Storage Platform G Series 2 reviews	IntelliFlash 1 reviews
Top Industries
Software R&D Company 31% Financial Services Firm 15% Comms Service Provider 9% Retailer 7%	Manufacturing Company 25% Software R&D Company 12% Healthcare Company 10% Media Company 9%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Juan Vidal Gil
Project Manager - Business Intelligence at www.datademy.es
How has it helped my organization?
Developed ETL processes to load a data warehouse. Has improved our data integration…
Read full review of Pentaho Data Integration »
Dragoslav Milosevic
System Engineer at S&T Crna Gora d.o.o.
What is our primary use case?
Our primary use case in our company is as a reseller of the product. We don't have any…
Read full review of Hitachi Universal Storage VM »
Russell Peat
Solutions Consultant
What is our primary use case?
We use this solution primarily within our large IaaS platform for All-Purpose Storage,…
Read full review of Hitachi Virtual Storage Platform G Series »
Anonymous User
Storage & Virtualization Team Lead at a tech services company
What is our primary use case?
This machine was being used in the DMZ area of the company. It was isolated. The…
Read full review of Hitachi Virtual Storage Platform F Series »
Saravanan Ramaraj
Solution Architect at MIMOS Berhad
What is our primary use case?
To manage the different data flows from various data sources(including both upstream and…
Read full review of Pentaho »

Review 1 of 5

Anonymous User
IT Director at a tech vendor
What is our primary use case?
It is our primary shared storage. Primary uses are to support virtual machines and SQL…
Read full review of IntelliFlash »

Review 1 of 1

Customer Service

Francesco Principe
Consultant at a comms service provider
The support is very fast, but there are also a lot of forums to address problems, so you can find the solution to...
Read full review of Pentaho Data Integration »
Adeniyi Oluwole
System Engineer at Mitsumi Nigeria Limited
The technical support is acceptable and it can fix your issues. You usually get a fast reply to your calls. The...
Read full review of Hitachi Virtual Storage Platform F Series »
Federico Blezio
Director at a tech consulting company
Technical support is good.
Read full review of Pentaho »
Juan Vidal Gil
Project Manager - Business Intelligence at www.datademy.es
I work with the Community Edition, therefore I do not have support. There was an issue that I could not resolve with...
Read full review of Pentaho Data Integration »
Edgar Mejia Silva
Director Tecnologia
Really, I don't know about the support of Pentaho EE. As for the support of Pentaho CE, it is bad. Fortunately, I am...
Read full review of Pentaho »
Anonymous User
Senior Software Engineer - BI at a tech services company
Customer Service: 9 out of 10. Technical Support: 7 out of 10.
Read full review of Pentaho »
Anonymous User
Pentaho Consultant at a comms service provider
Because we use the community edition, there is no support from the vendor. When I worked with the Enterprise edition...
Read full review of Pentaho Data Integration »
Anonymous User
Data Architect & ETL Lead at a financial services firm
It's about average. Most of the help we got was through Google searches and Wiki pages. One time we had an issue with...
Read full review of Pentaho Data Integration »
Anonymous User
Business Intelligence Consultant at Sanmargar Team
Customer service isn’t needed. Every problem solution is on the internet. If not, you can post it to community forum...
Read full review of Pentaho Data Integration »
Anonymous User
Datawarehouse Administrator at a tech services company
It depends, as it takes usually a long time, and some answers are just a way to acquire time and the commitment seems...
Read full review of Pentaho Data Integration »
Anonymous User
IT Consultant at a software R&D company
For most of the time, I usually use Pentaho forums and the response from the Pentaho community is very good.
Read full review of Pentaho »
Anonymous User
CEO
Customer Service: We mainly use material which was written over the years (pentaho kettle materials), the forum, Matt...
Read full review of Pentaho Data Integration »
MehdiRezayi
Storage Consultant at a tech services company
The technical support and the billing team are all winners. Dell is one brand that provides better technical support...
Read full review of Hitachi Virtual Storage Platform F Series »
Anonymous User
Product Analyst at a recruiting/HR firm
I've never had to use it, but they do have a strong online community.
Read full review of Pentaho »
Anonymous User
Storage Solutions Consultant at a insurance company
Customer Service: It's at a fair level but has bad documentation. Technical Support: It's fair.
Read full review of Hitachi NAS »
Anonymous User
Storage Specialist at a financial services firm
Customer Service: GoodTechnical Support: Good
Read full review of Hitachi HiCommand Tiered Storage Manager »
Russell Peat
Solutions Consultant
Because our own engineers have a high skill base and accreditation on the G-Series, it is seldom that we have to seek...
Read full review of Hitachi Virtual Storage Platform G Series »
Anonymous User
Data Scientist at a tech services company
The open source strategy of Pentaho has resulted in a very active community which provided us all the support we...
Read full review of Pentaho »
Anonymous User
Reporting and Big Data Analyst (BI Development and Data Science) at a energy/utilities company
Pentaho has a good community support - forums.pentaho.com and there are a lot of other forums.
Read full review of Pentaho »
Anonymous User
Senior Storage Engineer at a financial services firm
Customer Service: 4 out of 5. Technical Support: 4 out of 5.
Read full review of Hitachi HiCommand Tiered Storage Manager »
Anonymous User
Engineer
Customer Service: Good customer service 4/5 Technical Support: Good technical support 4/5
Read full review of Hitachi Tiered Storage Manager »
Anonymous User
Senior Analyst at a tech services company
Customer Service: A 3/5. The support is prompt and timely. But there have been some technical limitations sometimes....
Read full review of Pentaho »
Edmond Villamor
Presales Director at a tech services company
I would rate tech support at six out of 10. The HDS call center is not as good as Nutanix, EMC, Pure Storage, etc.
Read full review of Hitachi Unified Compute Platform HC Series »
Anonymous User
Storage & Virtualization Team Lead at a tech services company
I used to work with their tech support. Every time I had the need for support, I got it directly from the Israeli...
Read full review of Hitachi Virtual Storage Platform F Series »
Anonymous User
Database Analyst at a government
This is an open source application and gets the full support of the community.
Read full review of Pentaho »
Anonymous User
Business Intelligence Supervisor at a manufacturing company
We use only the community edition, so we only consult the internet for help. There is a strong community of users all...
Read full review of Pentaho Data Integration »
Chandu Sekhar
Jaspersoft BI Consultant at a tech services company
Customer Service: I have not had to use the customer service. Technical Support: I have not had to use technical...
Read full review of Pentaho »
Anonymous User
Analyst at a tech services company
Customer Service: 5 out of 5. Technical Support: Not much required for technical support of this product; it’s easy...
Read full review of Hitachi Tiered Storage Manager »
Anonymous User
IT Manager at a transportation company
Customer Service: My company has a procedure to evaluate all of our suppliers and we have questions about promptness,...
Read full review of Pentaho »
Anonymous User
CIO at a health, wellness and fitness company
Customer Service: I use the CE without support. Technical Support: I use the CE without support.
Read full review of Pentaho »

Review 1 of 30

RRuttkowski
Consultant at a tech services company
The technical support team is perfect. They are fast and competent.
Read full review of IntelliFlash »
Anonymous User
System Architect at a tech services company
Technical support is quite good, even though there is room for improvement.
Read full review of IntelliFlash »
Anonymous User
IT Manager at a wholesaler/distributor
Support has been good, although we haven't needed to use it much.
Read full review of IntelliFlash »
Anonymous User
IT Director at a tech vendor
For the previous box we used tech support on a couple of occasions, and we used their tech support to do the...
Read full review of IntelliFlash »
Anonymous User
Senior Systems Engineer / Projects Lead at a tech services company
I would give technical support a rating of 7/10.
Read full review of IntelliFlash »
Ling Hwahing
Solution Architect at a comms service provider
It's excellent.
Read full review of IntelliFlash »

Review 1 of 6

Technical Support

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Hitachi vs Western Digital

How has it helped my organization?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?