We performed a comparison between DocuWare, Laserfiche Rio, and OpenText Content Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Box, DocuWare, Hyland and others in Document Management Software."DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."
"For the most part, the initial setup is easy. There's good documentation."
"This is a very complete and powerful solution."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"I did not face issues with the product's scalability...The solution's technical support is good."
"It has a robust search but has often been difficult for people to learn."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"The product can be integrated with different solutions."
"An advantage is integration with your IP directory."
"Its graphical user interface could be more user-friendly."
"It should have collaboration features."
"We would like to see more features for RPA and AI."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"The ease of use should be addressed."
"The stability of the solution is an area of concern where improvements can be made."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"The product could improve its scalability."
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