Document management software report from it central station 2018 01 27 thumbnail
Find out what your peers are saying about Box, Alfresco, Micro Focus and others in Document Management Software.
253,522 professionals have used our research since 2012.
Document management software report from it central station 2018 01 27 thumbnail
Find out what your peers are saying about Box, Alfresco, Micro Focus and others in Document Management Software.
253,522 professionals have used our research since 2012.
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The total ranking of a product, represented by the bar length, is based on a weighted aggregate score. For Views, Comparisons, Reviews, and Followers the score is calculated as follows: The product with the highest count in each area gets the highest available score of 17.5 points. Every other product gets assigned points based on its total in proportion to the #1 product in that area. For example, if a product has 80% of the number of reviews compared to the product with the most reviews then the product's score for reviews would be 17.5% (weighting factor) * 80% = 14. For Average Rating, the maximum score is 30 points awarded linearly based on our rating scale of 1-10. If a product has fewer than ten reviews, the point contribution for Average Rating is reduced (one-third reduction in points for products with 5-9 reviews; two-thirds reduction for products with fewer than five reviews). Reviews that are more than 24 months old, as well as those written by resellers, are completely excluded from the ranking algorithm.
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What is Document Management Software?

Document Management Software (DMS) runs a system that digitally manages, stores and tracks electronic documents and electronic images of scanned paper resources to archive an organization’s business history. This process is necessary for internal, governmental and compliance purposes. In a large organization, reduction of paper and storage are a great benefit along with tracking versions and modifications of documents by different users. Document Management Software needs to be able to keep up and grow with it.

IT Central Station IT and Devops managers know that depending on the circumstance, Document Management is interchangeable with other management terms for various organizational departments such as: , content management systems, document imaging, digital asset management , workflow and records. Document Management Software is available for all types of business systems from small standalone, to much larger enterprise configurations, serving an ever-more- mobile workforce.

Document Management Software generally provides storage and versioning of metadata with security, indexing and retrieval capabilities. IT Central Station users manage components including capture, validation, indexing, storage, retrieval, distribution, workflow, collaboration, searching, publishing and reproduction. An organization will need to incorporate and capture content, and manage document repositories, COLD/ERM, output systems and information retrieval systems.

Organizations are on the move, so the need for flexible and agile Document Management Software for Web-based documents also needs to provide fast information sharing, integration and emergence capabilities for IT Central Station users who are looking for maximizing productivity, saving time and improving collaboration and transparency. Document Management also covers portability with thumb drives, smartphones and tablets and has added layers to the dynamic of the structure of media and media types, including voice, text, images and capture of global digital meetings.


Document Management Software Reviews

Read reviews of Document Management Software that are trending in the IT Central Station community:
Your trust is our top concern, so companies can't alter or remove reviews.
Anonymous avatar x80
Real User
EDRMS Compliance Lead Senior Business Analyst at a non-tech company
Jun 18 2017

What is most valuable?

All features are important for a complete solution since any solution will need to cater to drive the transformation from the reliance on paper-based processes to digitized solutions, as per the following: * Inbound processing – capturing... more»

How has it helped my organization?

Many organizations are facing the same problems with their operating environment and scope of responsibilities. Due to the fact that collaboration with external stakeholders has grown in scale and complexity, keeping track of important... more»

What needs improvement?

Perhaps: * Cloud computing could be added. * The ability to substantiate adherence to Australian security standards. * Better ways in managing extraction of metadata. In the case of SharePoint you rely on user selection but vendors should try... more»
Anonymous avatar x80
Real User
Application Specialist at a government with 501-1,000 employees
Mar 02 2017

What is most valuable?

HPE Content Manager is a complex product with a great deal of functionality for managing paper and electronic records on a very large scale. The security model is excellent, the locations management is extensive, records options are abundant... more»

How has it helped my organization?

HPE Content Manager provides organizations with a reliable system for managing massive amounts of information. It does so in a structured, compliant and secure way. This is not easy to achieve. I have seen custom-built systems and other... more»

What needs improvement?

Many government (and other) organizations struggle to find a system balance between user requirements and records requirements, and HPE Content Manager is no different. Users are intimidated by the Content Manager client application,... more»
Document management software report from it central station 2018 01 27 thumbnail
Find out what your peers are saying about Box, Alfresco, Micro Focus and others in Document Management Software.
253,522 professionals have used our research since 2012.
Anonymous avatar x80
Real User
V.P. Information Technology - NAMICO at a non-profit with 51-200 employees

What is most valuable?

Currently, we are just using the full client version of the application without using workflow or the web client. We do not use the desktop application (HPE Desktop) due to its limitations. Our primary application has an embedded workflow, so... more»

How has it helped my organization?

There many ways that this application has improved our organization. The most significant is the reduction in paper generation and the ability to electronically annotate and manage all our documents. Our approval process for claim invoices... more»

What needs improvement?

Drag-and-drop in a Windows 10 environment has been an issue, but 9.01 resolves that issue. Another resolution in 9.01 will be the removal of the custom email format. Currently, we must manually extract email messages when we want to... more»
Alfresco logo reasonably small
Alfresco
9456d36c e121 4774 b56f 067e090db333 avatar
Reseller
Software Engineer at a tech company with 51-200 employees
Jul 26 2017

What is most valuable?

The best feature is extensibility. Hands down, the best feature of Alfresco is what is "not there yet". The product allows engineering teams and developers to introduce new things in a seamless and easy way. Alfresco, as a company, is supporting this approach by improving the Alfresco Maven SDK and extending native APIs.

How has it helped my organization?

Alfresco plays a core part in our business, where we use the platform as a Learning Content Management System (LCMS) as opposed to a "simple" CMS. We have developed a proprietary solution to integrate Alfresco with a third party Learning Management System (LMS), which is the key success of our business.
Alfresco logo reasonably small
Alfresco
Martin bergljung li?1414332549
Real User
Online Educator, specializing in ECM and BPM at Marver Solutions Ltd
Mar 08 2017

What is most valuable?

Document Management, Content Model Manager, MS Office integration, Collaboration & Sharing, Workflow, Digital Asset Management, support for standards such as Content Management Interoperability Interface (CMIS).

How has it helped my organization?

We use the Alfresco product to keep track of project information (documentation), being it email conversation or office documents. Content can be easily found via Free Text Search or metadata search. I have also been involved in a lot of... more»

What needs improvement?

Alfresco is quite well rounded at this point but if I should pick something it would be to improve the Model Manager further so it supports the full range of content model definition language. Such as support for associations and mandatory... more»
Anonymous avatar x80
Real User
FOI Analyst 2 at a government with 1,001-5,000 employees
Feb 22 2017

What is most valuable?

* Audit events on documents, folders * Ability to manage retention, disposition * Sharing documents, setting security on documents and folders * User labels (we wish they were ‘shareable’)

How has it helped my organization?

* Sharing of documents * Reduction of duplication * Ability to manage retention, disposition and overall records management

What needs improvement?

* Easier to set security/access at all levels. * Make the job of the administrator managing the system easier: When filed in HPE RM, the links are broken. This means that several departments at my organization cannot use HPE RM for their... more»
Anonymous avatar x80
Real User
Assistant Director - Information Management at a government with 1,001-5,000 employees
Feb 28 2017

What is most valuable?

The most valuable feature is the ability to search, sort and retrieve using metadata; in particular, the ability to create custom reports using the print merge functionality as per the requests that are issued from clients.

How has it helped my organization?

Official records are managed, thereby being able to identify information that cannot be disposed; managing the lifecycle; and locating our records.

What needs improvement?

The space management functionality, whilst incredibly useful to locate records, lacks the ability to perform a census of records. As a result, reports have to be printed and reconciliation of records on shelves conducted, which is incredibly... more»
Alfresco logo reasonably small
Alfresco
Anonymous avatar x80
Real User
Senior Java Developer at a tech vendor with 51-200 employees

What is most valuable?

Alfresco is a very good product that has very good inbuilt features. At the same time, it is customizable and we can customize this product the way we want. Surf framework makes your work easy for customization. With its content model... more»

How has it helped my organization?

We are a service-based company and are providing solutions for other organizations. In the other organizations where we provide this solution, their work is reduced in terms of maintaining documents and facilities like record management and... more»

What needs improvement?

It is a very good product. As a developer, one of things that they can improve is their development environment. They are providing a Maven-based plugin for development but it is all a manual process that we have to do as compared to other... more»
04477031 7c26 4686 b1e3 3ca88372561b avatar
Real User
Records Manager at a sports company with 51-200 employees
Mar 05 2017

What is most valuable?

Drag and drop: With users having dual screens nowadays, this functionality is used a lot by staff and is also a good way to show people who are new to TRIM (HPE Content Manager) the simplicity of how things can be done. It is also handy if... more»

How has it helped my organization?

Simple workflows, which means there is no printing of paper, signing, and scanning back in as a PDF.

What needs improvement?

There is no integration with social media. Functionality gets removed as new versions are released. The full client has had no new functionality since HPE bought it in 2008; only functions and features removed. (Document Assembly, Web Content... more»
Box logo
Box
Anonymous avatar x80
Real User
IT Program Manager at a university with 1,001-5,000 employees
Aug 25 2017

What is most valuable?

First, the device-agnostic cloud storage and collaboration. When we first deployed Box, we managed all of our own storage. Using Box for cloud storage allows us to focus on the service and maintaining infrastructure. Box has a number of nice... more»

How has it helped my organization?

Faculty, staff and students can collaborate with their peers on and off campus. Members of the University community have found many creative ways to use the platform. In some cases, they were able to really streamline processes and in others... more»

What needs improvement?

Support for larger files. Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services. While it's understandable, it's annoying.
Anonymous avatar x80
Real User
Project Accountant at a construction company with 1,001-5,000 employees

What is most valuable?

Everything is saved online. There is no need for us to scan paper copies and save them in our computers for our records. We used to scan all the invoices that we processed and save them on a shared drive. We also had to file away the paper... more»

How has it helped my organization?

Here are some of the ways this tool has improved our organization: * We have saved time by not having to do traditional scanning. We still have to scan into ImageNow, but it is much faster with a separator sheet. * We no longer have to file... more»

What needs improvement?

I would like it to have more functions, like Bluebeam. It can be improved so that we can edit the file that got scanned into the system. If we scan the document to the wrong place, we can’t change it. As an example, if something was scanned... more»
Eab42d3a af36 4300 a76a 2cbb507d0f60 avatar
Real User
Enterprise Architect at a tech services company with 501-1,000 employees

What is most valuable?

I think there are two most valuable features. First, there's the speed with which it's able to get up and running a pretty complex application. Second is its agility in that we're able to dynamically size it to meet our needs.

How has it helped my organization?

We're able to mix the platform as a service offering, combining Document Cloud with the BPM, and use that as a seamless application for a new process-flow engine.

What needs improvement?

I would like to see faster turnaround for provisioning new services. When you get a new cloud account, that takes a long time and then provisioning services also takes a long time. While Oracle seems to have more stability than some of the... more»
Anonymous avatar x80
Real User
IT Business Partner at a healthcare company with 1,001-5,000 employees

What is most valuable?

We use it in the legal context a lot for document management and as a repository. It supports our legal document repository and document storage for working on cases.

How has it helped my organization?

It helps us in terms of efficiency when working with multiple people at the same time, on the same case. For example, if you have a legal case, there are multiple people interested in the case from various perspectives. It helps us keep... more»

What needs improvement?

We have not seen the working product yet, so It's difficult to talk about things that are not covered yet. We are still in a stage of getting it working. But we would like it to be more integrated. I would really like to see an ERP-type... more»
Anonymous avatar x80
Real User
Deputy City Clerk at a government with 501-1,000 employees
Mar 14 2017

What is most valuable?

Records management tracking and workflows.

How has it helped my organization?

* Eliminated the need for paper records. * Increased compliance with our internal approval processes. * Helped us with grant, contract approval, and retention. * The workflow routes the contract/grant through our legal group and then on to... more»

What needs improvement?

* Having a workflow tool that is a little bit smarter. This means being able to leverage the metadata entered about a record in order to make workflow decisions. * Having a workflow template designer that didn’t require adding in a whole lot... more»
4f03ff09 5ef7 42c2 b2cc 8d0b61a22b0d avatar
Consultant
HP TRIM Consultant at a government with 1,001-5,000 employees
Mar 02 2017

What is most valuable?

The most valuable features are primarily the record web services interface and SharePoint Integration, although there is a lot that can be worked upon in the integration space. Integration helps organizations build internal relationships with... more»

How has it helped my organization?

RM 8.3.9365 or patch 3 is still under development. I myself have suggested a lot of improvements and defects, and they are being addressed. Although it is user friendly, it needs work to be at it’s best.

What needs improvement?

IDOL integration: With as much as 180 million records and 80 TB of data and 18,000 users, I can see IDOL not behaving as expected, and I work with IDOL experts to seek workarounds to issues. IDOL is a good product, but more careful planning... more»
Box logo
Box
Russell horton li?1414335153
Real User
CIO at a comms service provider with 1-10 employees
May 24 2017

What is most valuable?

* File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions. * Being able to securely invite,... more»

How has it helped my organization?

We have complex bids with tight deadlines. This involves partners/suppliers and key staff who can work offline, such as on the train, and then sync up their files later when they have WIFI coverage. This allows faster responses and stronger... more»

What needs improvement?

Tasks and comments could be easier to see, report, search, and manage. I think it would benefit from a task full screen with list and sort functionality, then similarly a comments screen with list/filter/sort. So, rather than looking at... more»
Anonymous avatar x80
Real User
Records Management Administrator

What is most valuable?

The product allows us to run our Notice of Destructions seamlessly and produces our annual folders with ease. Notice of Destructions: We rely on the software to accurately identify those documents/folders/boxes that are eligible for... more»

How has it helped my organization?

It helps us manage records more easily and allows users to search for information without leaving their desk.

What needs improvement?

Many users have expressed that it is too hard to find what they are looking for. I’m not sure that the functionality can be improved. Most of this issue is due to user training and the users not using the system every day. Enhancing the full... more»
Box logo
Box
Anonymous avatar x80
Real User
Informationsspezialist/Generalist at a legal firm with 51-200 employees
Jun 27 2017

What is most valuable?

* IFRAME Widget (To publish documents on another web page). Most of the best CMSs don’t offer any good DMS features. Not even many products as an add-on or plug-in. So why not take one of the best DMS (box) on the market and integrate (embed)... more»

How has it helped my organization?

There is no easier way to publish a (new) document to the web (via the IFRAME widget). Just put the file in the right place!

What needs improvement?

Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the... more»
Anonymous avatar x80
Real User
President/Owner at a software R&D company with 51-200 employees
Aug 24 2017

What do you think of DocStar ECM?

Valuable Features Ease of use Flexibility to span across multiple departments • Improvements to My Organization A/P Automation H/R On boarding Client/Vendor File Management Contract Management • Room for Improvement Not designed well for high-volume batch capture Does not display the images during the scanning process, so QC is always a post process • Use of Solution Over 13 years. • Deployment Issues Premise Eclipse requires you to have the 2012 platform. • Stability Issues We've experienced a couple of outages on Eclipse sites. • Scalability Issues The entry point if you start from scratch is cost effective. If you have to import legacy data this becomes a lot more involved and costly. Based on the license model can get expensive when compared to other...
Anonymous avatar x80
Consultant
HP TRIM/HPRM Technical Consultant at a tech services company with 51-200 employees
Feb 26 2017

What is most valuable?

HPE Content Manager 9, and its predecessors, is an excellent EDRMS with a strong emphasis on record lifecycle and compliance with government standards. It provides unparalleled storage and search capabilities, and is an invaluable tool to... more»

How has it helped my organization?

HPE Content Manager has built-in workflow components allowing users to manage business processes with ease.

What needs improvement?

Currently in development is a web client version of the software, doing away with the need to deploy full software clients to staff PCs. This web client requires more refinement to be viable as a desktop client replacement.
Document management software report from it central station 2018 01 27 thumbnail
Find out what your peers are saying about Box, Alfresco, Micro Focus and others in Document Management Software.
253,522 professionals have used our research since 2012.

Document Management Software Articles

A5223938 eed9 42af 9f16 9a9bd1568f21 avatar
Content and Community Manager
IT Central Station
Sep 05 2017
What are the main differences between Box and Dropbox, the industry's most popular cloud storage tools? [ENTERPRISE TECH NEWS UPDATE]: Dropbox has just announced its updates to their "enormous network expansion effort", entitled "Dropbox's Edge Network", which will now include their deployment... more»
Anonymous avatar x30
Tony DeakinsWe have Box and Dropbox both internally and integrated with a variety of... more»

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