We performed a comparison between IBM Tivoli Access Manager [EOL], ManageEngine Password Manager Pro, and Symantec Siteminder based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."OAuth 2 is now the de facto standard for API protection and scoped authorized delegation. IBM TAM now supports OAuth 2 and can act as fully compliant OAuth 2 authorization server."
"The integration effort with the end application is quite straightforward and easy."
"The Verify feature: A push method which customers are going for."
"SAML 2.0."
"Single Sign-On functionality is valuable because the core purpose of the product is to allow universal (or bespoke) SSO for application suites."
"The support from the customer service team is good, they respond on time, and they always seem to be quite knowledgeable."
"It is user-friendly. Someone who doesn’t have a lot of IT knowledge can work with the product easily."
"It is very safe and we haven't had any security issues."
"The security provided is very enhanced and it does a great job of keeping passwords safe."
"It has the ability to authenticate and authorize users. It is the main feature for our security."
"You can quickly deploy the entire product with a basic config within couple of hours."
"The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that."
"As our identity model continues to mature, probably the Federation is most valueable."
"If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On."
"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"
"SAML is the best thing we're using right now because there is no need for creating an external account."
"It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password. Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days."
"The self-service portal needs improvement."
"The profiling element is incredibly robust, but also equally as complex, it requires an off-site course to be able to understand the context or the plethora of options available."
"Multi-factor authentication with social integration needs to improve."
"Looking at their roadmap, they have a broad grasp of the security features which the industry needs."
"An Amazon Machine Image (AMI) for the newer appliance versions for hosting the virtual appliances on AWS will help."
"There is room for improvement in making the UI more user-friendly."
"It's a pretty technical solution. It's designed for more technical people."
"The user interface could be improved and made more user friendly."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"We are finding some compatibility issues. We're still working with CA on them."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."
"The support could be faster."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"I'd like to see a rework of the user directory configuration."
"In future releases, I would like to see maybe more capabilities with some more modern authentication."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
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