We performed a comparison between PingID and Symantec Siteminder based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a scalable solution...It is a stable solution."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"The solution is stable. We haven't experienced any bugs or glitches."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"We use the product to run different reports."
"It's pretty stable as a product."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"The solution is easy to use for our managers."
"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."
"We almost never have outages nor see slowdowns."
"SAML is the best thing we're using right now because there is no need for creating an external account."
"It's quite scalable."
"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
"The most valuable feature is the integration with the Active Directory."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"In the beginning, the initial setup was very complex."
"The solution should allow for better integration with other platforms and the UBT."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"The management console needs to be improved. PingID should revise it."
"It has a long way to go until it is a cloud-based solution."
"To add more value to this solution it needs to be more user-friendly."
"I would prefer to see their SAML integration be a more streamlined and easier interface."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."
"We're currently unable to find information about if the solution can do a full implementation with SQL. Some better and more accessible documentation for new users or those curious about the product would be helpful."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
"I'd like to see a rework of the user directory configuration."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"The support could be faster."
Earn 20 points
PingID is ranked 7th in Authentication Systems with 14 reviews while Symantec Siteminder is ranked 17th in Single Sign-On (SSO) with 69 reviews. PingID is rated 8.4, while Symantec Siteminder is rated 8.0. The top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and Saviynt, whereas Symantec Siteminder is most compared with PingFederate, ForgeRock, Okta Workforce Identity, PingAccess and Microsoft Entra ID. See our PingID vs. Symantec Siteminder report.
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