Mohamed Yassine BenomarCyber Security Consultant at a tech company
Nestor Mauricio PenaTorresProject Manager at a financial services firm
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"The most valuable features are that it is easy to manage and it's stable."
"We create and define the permissions and configurations for the users."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"I like the intelligent authentication feature."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"The most valuable feature is the integration with the Active Directory."
"The single sign-on is the solution's most valuable feature"
"Symantec Siteminder Is both scalable and stable."
"The solution is easy to use for our managers."
"The identity management model needs a bit of improvement."
"They should improve the solution by include reporting."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"Automatic Deployment needs improvement. it could be made easier."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"To add more value to this solution it needs to be more user-friendly."
"We're currently unable to find information about if the solution can do a full implementation with SQL. Some better and more accessible documentation for new users or those curious about the product would be helpful."
"Some of the new protocols, like OAuth 2.0, could be improved."
"The technical support could be better."
"It's a bit pricey and could be more competitive."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"Its price is comparable to other products in the market."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The licensing is fair for this solution."
Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.
ForgeRock is ranked 3rd in Access Management with 8 reviews while Symantec Siteminder is ranked 8th in Access Management with 4 reviews. ForgeRock is rated 7.6, while Symantec Siteminder is rated 7.8. The top reviewer of ForgeRock writes "Good for multi-client setups and easy to implement but the scalability seems uncertain". On the other hand, the top reviewer of Symantec Siteminder writes "Provides centralized and secure policy management on a large scale". ForgeRock is most compared with SailPoint IdentityIQ, Azure Active Directory, Okta Workforce Identity, CyberArk Privileged Access Manager and Oracle Identity Governance, whereas Symantec Siteminder is most compared with Okta Workforce Identity, PingID, Azure Active Directory, PingAccess and Symantec VIP Access Manager. See our ForgeRock vs. Symantec Siteminder report.
See our list of best Access Management vendors.
We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.